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Mercure Gold Hotel Al Mina Road Dubai, Dubai

4 stars4 stars
Al Mina RoadDubai66431United Arab Emirates, 800-491-6126
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Good3.8 / 5
Service
Fantastic service
Location
Great location
Bar and Beverages
Standard bar
Cleanliness
Quite clean
434See all 434 Hotels.com reviews
From 1,018 reviewsTripAdvisor Traveller Rating

Mercure Gold Hotel Al Mina Road Dubai, Dubai

Hotel Info: 866-539-8117

from $48
  • Executive Suite, 1 Double Bed
  • Standard Room, 1 Single Bed
  • Superior Room, 2 Twin Beds
  • Superior Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 184 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements. A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle

  • Free area shuttle

Also known as

  • Hotel Mercure Gold
  • Mercure Gold
  • Mercure Gold Al Mina Road Dubai
  • Mercure Gold Hotel
  • Mercure Gold Hotel Al Mina Road Dubai
  • Mercure Gold Hotel Mina
  • Mercure Gold Mina

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

The name on the credit card used at check-in must be the primary name on the guestroom reservation. If the card is unavailable, guests are required to contact the property in advance to request a third party credit card authorization form. For further details, please contact the property using information in the booking confirmation.
Please be advised that all guests, including children, staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

  • Tourism fee: AED 15 per accommodation, per night

Optional extras

Rollaway beds are available for AED 150.0 per night

Buffet breakfast is offered for an extra charge of AED 85 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 250 per vehicle (roundtrip)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Free reception
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 732
  • Conference space size (meters) - 68
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Temptations - This restaurant specializes in Indian cuisine and serves dinner only.

Senses - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Mercure Gold Hotel Al Mina Road Dubai, Dubai’s small print

Also known as

  • Hotel Mercure Gold
  • Mercure Gold
  • Mercure Gold Al Mina Road Dubai
  • Mercure Gold Hotel
  • Mercure Gold Hotel Al Mina Road Dubai
  • Mercure Gold Hotel Mina
  • Mercure Gold Mina

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

The name on the credit card used at check-in must be the primary name on the guestroom reservation. If the card is unavailable, guests are required to contact the property in advance to request a third party credit card authorization form. For further details, please contact the property using information in the booking confirmation.
Please be advised that all guests, including children, staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

  • Tourism fee: AED 15 per accommodation, per night

Optional extras

Rollaway beds are available for AED 150.0 per night

Buffet breakfast is offered for an extra charge of AED 85 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 250 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 434 reviews

Mercure Gold Hotel Al Mina Road Dubai, Dubai
Poor1.0 / 5
Extremely Poor Customer Service!
Extremely poor customer service. Although our room was paid in advance when we arrived, the staff said there was a maintenance issue. They very low rated hotel across town in what I consider to be the industrial section of Dubai. No local restaurants. Part of why we booked the Mercure was because they had a bar. The new hotel had no bar.The same with transportation, the new hotel had no transportation services and we were on our own to pay for transportation. They initially offered free breakfast as compensation but when we went to the restaurant in the morning we were "not on the list" and were denied the breakfast. The person that had initially offered the compensation was "unavailable". It was without question the worst hotel experience ever. While we were promised transportation reimbursement and at the time they transferred us to the other hotel, they were not available when we arrived. I will never stay at another Mercure hotel.
2 night family trip
Mercure Gold Hotel Al Mina Road Dubai, Dubai
Fair2.0 / 5
Dirty hotel, not a real 4 stars
Was clean at all, bathroom was really smelly and almost no facilities
1 night business trip
Mercure Gold Hotel Al Mina Road Dubai, Dubai
Excellent4.0 / 5
Nice place and convenient to transportation
Very convenient for public transportation which was very close, housekeepers did a wonderful job everyday only request once to have my room clean I guess that day was less staff, front desk staff, security, lobby attendees, and door man was helpful, and and courtesy. Overall I give the hotel, staff, and performance a 8 out of 10. Great job looking forward to a return visit.
Other trip
Mercure Gold Hotel Al Mina Road Dubai, Dubai
Poor1.0 / 5
Bad service specially for car tranportation
Business trip
Mercure Gold Hotel Al Mina Road Dubai, Dubai
Excellent4.0 / 5
I would stay here again
This hotel was worth the stay, they offered valet parking and the rooms were spacious. Though the rooms didn't offer such a great view they had plenty of space and wifi. The gym was well equipped and the staff was friendly.
2 night romance trip

See all reviews

Mercure Gold Hotel Al Mina Road Dubai, Dubai

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