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Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive, Puerto Aventuras

4.5-star4.5 stars
Carretera Cancun-Chetumal KM 72Riviera Maya, Puerto AventurasQROO77710Mexico
Adults-only luxury on the beach
  • Free breakfast, free WiFi, and free parking
  • English spoken
Fabulous8.8
Food
Delicious food
Service
Fantastic service
Bar and Beverages
Bar is awesome
Vibe
Decent vibe
97See all 97 Hotels.com reviews
From 6,677 reviewsTripAdvisor Traveller Rating

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive, Puerto Aventuras

from $343
  • Deluxe Platinum Sky Terrace, one king bed
  • Deluxe Gold, two double beds
  • Deluxe Diamond, one king bed
  • Deluxe Gold king bed
  • Rock Suite Platinum
  • Rock Royalty Level - Deluxe platinum, 1 king bed
  • Deluxe Gold king bed PURE allergy-friendly
Want more choice? Check out our other properties in Puerto Aventuras.

At a glance

Key facts

Hotel size

  • This hotel has 577 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Other information

  • Smoke-free property
  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast
  • 9 restaurants
  • 7 bars/lounges
  • 2 coffee shops/cafés
  • 24-hour room service
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Indoor pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Volleyball on site
  • Golfing nearby
  • Nightclub
  • Beach umbrellas
  • Pool sun loungers
  • Tennis on site
  • Spa tub
  • Beach towels
  • Billiards or pool table
Working away
  • Business center
  • Meeting rooms 5
  • Conference center
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff (English spoken)
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Tennis

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Golf green fees

Spa

Rock Spa has massage/treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Toro - This restaurant specializes in international cuisine and serves lunch and dinner.

Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner.

Le Petit Cochon - This restaurant specializes in French cuisine and serves dinner only.

Los Gallos - This restaurant specializes in Mexican cuisine.

Dive - This poolside bar serves light fare only.

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive, Puerto Aventuras’s small print

Also known as

  • Hard Rock Hotel Riviera Maya Adults Solidaridad
  • Hard Rock Riviera Maya Adults Only
  • Hard Rock Riviera Maya Adults Only Puerto Aventuras
  • Hard Rock Hotel Riviera Maya Adults
  • Hard Rock Hotel Riviera Maya Adults Puerto Aventuras

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge of USD 90.00 per room (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive, Puerto Aventuras

Landmarks

  • Dolphinaris Riviera Maya Park (36-minute walk)
  • Puerto Aventuras Golf Club (37-minute walk)
  • Puerto Aventuras Marina (44-minute walk)
  • CEDAM Museum (3 mi / 4.9 km)
  • Dolphin Discovery (3.1 mi / 4.9 km)
  • Xpu-ha Beach (7.3 mi / 11.7 km)
  • Fatima Bay (4.3 mi / 7 km)
  • Cenote Cristalino (5.2 mi / 8.4 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 56-min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive, Puerto Aventuras

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