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Candlewood Suites Portland Airport, an IHG Hotel

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Exterior
Room amenity
Studio Suite | Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Candlewood Suites Portland Airport, an IHG Hotel

Candlewood Suites Portland Airport, an IHG Hotel

2.5 star property
Mountain hotel in Portland

8.4/10 Very good

343 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Kitchen
Map
11250 N.E. Holman, Portland, OR, 97220
Main amenities
  • Housekeeping (on request)
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • Fitness centre
  • 24-hour business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Car hire on site
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Premium TV channels

Room options

About this area

What's nearby

  • In Parkrose
  • Vancouver Mall - 9 min drive
  • Oregon Convention Center - 17 min drive
  • Moda Center - 18 min drive
  • Portland State University - 19 min drive
  • Oregon Health and Science University - 23 min drive
  • Oregon Zoo - 21 min drive
  • Portland Japanese Garden - 27 min drive

Getting around

  • Portland International Airport (PDX) - 4 min drive
  • Vancouver Station - 14 min drive
  • Portland Union Station - 20 min drive
  • Oregon City Station - 21 min drive
  • Cascades Station - 20 min walk
  • Parkrose-Sumner Transit Center - 24 min walk
  • Mt Hood Avenue Station - 30 min walk
  • Free airport shuttle
  • Free local area shuttle

Restaurants

  • Shari's - 6 min walk
  • China Wok - 10 min walk
  • Sidelines - 10 min walk
  • Bistro 23 - 18 min walk
  • Starbucks - 19 min walk

About this property

Candlewood Suites Portland Airport, an IHG Hotel

Candlewood Suites Portland Airport, an IHG Hotel is only 2.7 mi (4.4 km) from the airport and offers a free shuttle (available on request). Guests can enjoy the fitness centre, and hiking/biking trails, kayaking and waterskiing are nearby. Fellow travellers say good things about the helpful staff and airport.

Languages

English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 80 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site extended parking (USD 10.00 per day)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle from 5:00 AM to 9:30 PM*

Off-site

  • Free area shuttle within 1 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 4:00 AM–11:30 AM
  • Coffee/tea in a common area
  • BBQs

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Children's games

What to do

  • Shopping
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Waterskiing nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (240 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Close-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Hindi
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Housekeeping (on request)
  • In-room safe
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per accommodation, per stay

Optional extras

  • Breakfast costs between USD 5 and USD 20 for adults, and USD 5 and USD 20 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per accommodation (may vary based on length of stay)

Parking

  • RV/bus/lorry parking is available for an extra charge
  • Extended parking costs USD 10.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Candlewood Suites Portland Airport Hotel
Candlewood Suites Portland Airport
Candlewood Suites - Portland Airport Hotel Portland
Candlewood Suites Portland Airport
Candlewood Suites Portland Airport an IHG Hotel
"Candlewood Suites Portland Airport an IHG Hotel"
Candlewood Suites Portland Airport, an IHG Hotel Hotel
Candlewood Suites Portland Airport, an IHG Hotel Portland
Candlewood Suites Portland Airport, an IHG Hotel Hotel Portland

Frequently asked questions

Does Candlewood Suites Portland Airport, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Portland Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Candlewood Suites Portland Airport, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Candlewood Suites Portland Airport, an IHG Hotel?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of USD 40 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Portland Airport, an IHG Hotel?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Candlewood Suites Portland Airport, an IHG Hotel?
Yes, a free airport shuttle is available from 5:00 AM to 9:30 PM on request.
What are the check-in and check-out times at Candlewood Suites Portland Airport, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Candlewood Suites Portland Airport, an IHG Hotel and nearby?
Have fun with activities such as boat tours, hiking and kayaking, and practise your swing at the nearby golf course. Enjoy amenities such as a fitness centre, a picnic area and a garden.
Are there restaurants at or near Candlewood Suites Portland Airport, an IHG Hotel?
Yes. Nearby restaurants include Shari's (6-min walk), China Wok (10-min walk) and Sidelines (10-min walk).
Does Candlewood Suites Portland Airport, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.

Overall score and ratings

8.4

Very good

9.1/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vickie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff super friendly, food store, rooms large, clean, full kitchen. Towels soft, squirt bottle shampoo/cond so plenty. Easy Wi-Fi. Beds provide good support. Could not hear the planes. Nice long desk with bulletin board. Good location if you need airport
Debra, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Mercedes, 8-night family trip
Verified Hotels.com guest review

8/10 Very good

The room was spacious, clean and offered a homey feel. But, That’s about it. The staff were surprisingly over casual and lazy. If it’s hotel policy to bring down used towels for new ones, then the hotel is should know it’s ridiculous. We did appreciate the store, locker with items to use and the quality of the apartment, king bed room.
Annette, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing staff, clean room, good environment for work and relaxation.
Hubert, 8-night trip
Verified Orbitz guest review

2/10 Poor

The surrounding area is very dirty. There were homeless people all around the property. Their security gate does not work. Our car and a van were broken into. Our doordash order was dropped at thr front desk then stolen. The front desk associate hat no idea if or when someone was in the lobby.
Stephanie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved my stayed ❤️
The staf is friendly and very helpful, it's wonderful that the washer is free and I only had to buy the soap. The room and clean and very spacious.
Yesica, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet. Helpful smiling responsive staff. Easy location to get north of P.land.
Robert, 1-night family trip
Verified Expedia guest review

2/10 Poor

Did not like the customer service
Jasmine, 2-night family trip
Verified Expedia guest review