Guests
All properties in Isla Mujeres, Quintana Roo, Mexico

Hotel Playa la Media Luna, Isla Mujeres

3-star beachfront hotel with outdoor pool, near Norte Beach

  • Free WiFi and free parking
From
$155

Image gallery

  • Sundeck
  • Sundeck
  • Beach
  • Beach
  • Sundeck
Sundeck. Image 1 of 57
1 / 57Sundeck
Seccion Rocas, Lotes 9 y 10, Isla Mujeres, 77400, QROO, Mexico
8.2.Very Good.
  • Very nice small property. Great location to walk to town or walk out to beachfront.…

    Dec 10, 2021

  • It was ok, lots and lots of broken glass on the beach here , definitely bring water socks…

    Dec 4, 2021

See all 177 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Safe
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 18 smoke-free guestrooms
  • Housekeeping once per stay
  • On the beach
  • Outdoor pool
  • Bar/lounge
  • Terrace

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Laundry facilities

What’s around

  • On the beach
  • Norte Beach - 4 min walk
  • Costa Occidental de Isla Mujeres National Park - 4 min walk
  • Garrafon Natural Reef Park - 20 min walk
  • Aztlán Galería - 3 min walk
  • Miguel Hidalgo - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Ocean Front
  • King Ocean View
  • King with Hot Tub
  • Palm Garden View
  • Cozy Guest Room
  • Media Luna Apartment
  • King Partial Ocean View

What’s around

Landmarks

  • On the beach
  • Norte Beach - 4 min walk
  • Costa Occidental de Isla Mujeres National Park - 4 min walk
  • Garrafon Natural Reef Park - 20 min walk
  • Aztlán Galería - 3 min walk
  • Miguel Hidalgo - 4 min walk
  • Cocal Beach - 6 min walk
  • Parador Fotográfico - 8 min walk
  • Isla Mujeres Ferry Terminal - 10 min walk
  • Crayola House - 2.4 mi / 3.9 km
  • Punta Sur - 4.9 mi / 7.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 104 min drive
map
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Seccion Rocas, Lotes 9 y 10, Isla Mujeres, 77400, QROO, Mexico

At a glance

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Bar/lounge

Things to do

  • Number of outdoor pools - 1
  • Bicycle rentals nearby
  • Ecotours nearby
  • Snorkeling nearby
  • Windsurfing nearby

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 29-inch TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Housekeeping - once per stay
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • A damage deposit of MXN 3000 will be collected before check-in

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Hotel Playa la Media Luna Isla Mujeres
  • La Media Luna, Isla Mujeres
  • Hotel Playa la Media Luna Isla Mujeres
  • Hotel Playa la Media Luna, Isla Mujeres Hotel
  • Hotel Playa la Media Luna, Isla Mujeres Isla Mujeres
  • Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres
  • Hotel Playa Media Luna
  • Hotel Playa Media Luna Isla Mujeres
  • Isla Mujeres Playa Media Luna
  • Media Luna Hotel Isla Mujeres
  • Playa la Media Luna Isla Mujeres
  • Playa Media Luna
  • Playa Media Luna Hotel
  • Playa Media Luna Isla Mujeres

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hotel Playa la Media Luna, Isla Mujeres does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 11 PM. Check-out time is noon.
  • Yes. Nearby restaurants include North Garden (3-min walk), Loncheria Alexia y Geovanny (4-min walk), and Fredy (4-min walk).
  • No, this hotel doesn't have a casino, but PlayCity Casino (8.5 mi) and Royal Yak Casino and Sports Book (9.4 mi) are both nearby.
  • Have fun with nearby activities like cycling, fishing, and snorkeling. Additional recreation nearby includes ecotours. Hotel Playa la Media Luna, Isla Mujeres also has an outdoor pool.
8.2.Very Good.
  • 10.0.Exceptional

    perfect location! Construction noise was ok, but interfered with waves crashing. lol.

    Jonathan, 4 night romance trip, Oct 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful property that is very close to all the activity on the island but nicely tucked away so it’s quiet at the end of the day. Nice clean rooms and great pools.

    Shea, 4 night romance trip, Oct 9, 2021

    Verified Orbitz guest review

  • 8.0.Very Good

    Very nice and quiet.

    Jorge, 2 night trip, Sep 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful view, wonderful staff, perfect location, and everything I was looking for!!!! The only draw back was strictly covid related so not the fault of the hotel; I would have enjoyed the tiki bar being open more and food accessibility. Maybe next time I return 😊

    Christine, 7 night family trip, Aug 25, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel was great. Has a small private beach but just around the corner in an amazing beach you can go to . Close to the restaurants and night life. It’s a small hotel but you have everything you need.

    gerardo, 2 night trip, Aug 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    VERY GOOD AND QUIET LOCATION ON BEACHFRONT

    Stayed 3 nights, first room we were given was not acceptable and asked for a cleaner, nicer room. Stay improved once we had a better room. Location of hotel is wonderful, on sandy beach, quiet location yet easy walking to all the restaurants, shops, and other beaches. Would recommend it, pool is also very nice. Didn't have any meals there so can't review the food.

    Jeannine, 2 night trip with friends, Aug 22, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The ocean view room we were given smelled terrible. It had mold everywhere in the walls and bathroom. A/C did not work. Fortunately after an hour of trying to work something out we were given another room that was not ocean view but very clean and nice. Incredibly disappointed however still have 2 more nights here so will see if things improve

    1 night family trip, Aug 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location next to the beach . If you are looking for a quiet location this is the place to go. Staff was friendly and helpful. The room was clean and we had a beautiful view. The pools are clean and are placed in-front of the ocean, breath taking views. The only negative thing about this place is you can HEAR everything from the next room, It Made it a bit awkward. Other than that- this place is definitely a great place to stay at - will definitely go back.

    Margarita, 7 night romance trip, Aug 21, 2021

    Verified Expedia guest review

  • 6.0.Good

    The location sells this property. Excellent pool over looks a small ocean cove that is minutes walk from North Beach. Hotel itself is okay but misses the mark with a ton of smaller things. Staff was less than friendly, no breakfast or daily housekeeping ...blaming it on Covid but every other hotel has both so that' not the reason. Pool has outdoor bar BUT never had a person working it. IF there would have been it is cash only...who carries cash to the pool! Door had only deadbolt lock so no way to close it and NOT lock it ...that sounds minor but if one person goes up to room everyone else it automatically locked out. Bathroom has small sign asking that you do not throw used TP in the toilet but into a waste can in restroom. (Very common in Mexico) BUT this trash can had no top or lid on it so you have 2 days or more of used TP in an open container. Traveled in Mexico extensively and I have NEVER seen "no lid" on these cans. Lots of electrical outlets is a good thing and a good A/C. No late check out. Overall this property has a great location but the staff was a real letdown. If you book through Orbitz you also get the worst "ocean view " room. Barely a peak a boo view and deep into the building (rooms sit at an angle to the ocean) Asked to move to another equal priced room that was empty and was denied. Desk reply they were more money but that was a lie as I discussed it with other guests. Note; In the pic hotel is middle prop

    3 night romance trip, Aug 11, 2021

    Verified Orbitz guest review

  • 8.0.Very Good

    Secluded

    Nice quiet place. Most rooms have connecting doors with the room next door. Make sure to request a private room. Only 2 block from North beach where all of the action and nice sandy beaches are. Walking distance from everything on the north part of the island.

    jodi, 4 night trip, Aug 8, 2021

    Verified Hotels.com guest review

See all 177 reviews