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Mercure Sao Paulo Pinheiros, Sao Paulo

3.5 stars
Rua Capote Valente 500Pinheiros, Sao PauloSP05409-000Brazil, 800-491-6126
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Excellent4.0 / 5
Pool
Great pool
Location
Great location
Breakfast
Tasty breakfast
Service
Service is adequate
231See all 231 Hotels.com reviews
From 813 reviewsTripAdvisor Traveller Rating
  • Sao Paulo (CGH-Congonhas - Sao Paulo Intl.) 20-min drive; 6.7 miles/10.8 km
  • Sao Paulo (GRU-Guarulhos - Governor Andre Franco Montoro Intl.) 34-min drive; 20.3 miles/32.6 km
  • Sao Paulo Agua Branca Station 10-min drive; 3 miles/4.9 km
  • Sao Paulo Julio Prestes Station 12-min drive; 3.3 miles/5.2 km
  • Sao Paulo Pinheiros Station 13-min drive; 3.2 miles/5.1 km
  • Clinicas Station 10-min walk; 0.5 miles/0.8 km
  • Sumare Station 13-min walk; 0.6 miles/1 km
  • Paulista Station 22-min walk; 1.1 miles/1.7 km
  • Valet parking (surcharge)

Mercure Sao Paulo Pinheiros, Sao Paulo

Hotel Info: 866-539-8117

from $64
  • Standard Apartment, 2 Single Beds
  • Superior Apartment, 1 Double Bed
  • Classic Apartment, 1 Double Bed
  • Standard Apartment, 2 Single Beds
  • Standard Apartment, 1 Double Bed
  • Classic Apartment, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time noon-noon
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Resort fee included

Also known as

  • Mercure Pinheiros
  • Mercure Sao Paulo Pinheiros Hotel Brazil
  • Mercure Sao Paulo Pinheiros Hotel
  • Mercure Pinheiros Hotel
  • Mercure Pinheiros Hotel Sao Paulo
  • Mercure Pinheiros Sao Paulo
  • Mercure Sao Paulo Pinheiros
  • Pinheiros
  • Pinheiros Sao Paulo
  • Sao Paulo Pinheiros
  • Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo

Policies

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Pool access

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs BRL 22 per day

Rollaway beds are available for BRL 94,5 per night

Buffet breakfast is offered for an extra charge of BRL 38 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

La Terrina - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Mercure Sao Paulo Pinheiros, Sao Paulo’s small print

Also known as

  • Mercure Pinheiros
  • Mercure Sao Paulo Pinheiros Hotel Brazil
  • Mercure Sao Paulo Pinheiros Hotel
  • Mercure Pinheiros Hotel
  • Mercure Pinheiros Hotel Sao Paulo
  • Mercure Pinheiros Sao Paulo
  • Mercure Sao Paulo Pinheiros
  • Pinheiros
  • Pinheiros Sao Paulo
  • Sao Paulo Pinheiros
  • Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo

Policies

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Pool access

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs BRL 22 per day

Rollaway beds are available for BRL 94,5 per night

Buffet breakfast is offered for an extra charge of BRL 38 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 231 reviews

Mercure Sao Paulo Pinheiros, Sao Paulo
Good3.0 / 5
Small beds, bureaucracy w/ children at checkout
Terrible experience. At the checkin I was with my 16 years old daughter, and had to prove that she was my daughter. I presented her passport, her custody papers, and even my tax returns that shows her name on it and remationship to me, nevertheless, the manager had to be called and aprove the documents! Just outrageous!! After the aproval We went to our room and the light switch did not work, I looked for a phone in the livingroom and dis not find any. I entered the bedroom and with the help of a flashlight on my cell phone I found a normal type of phone , with no information of how to contact front desk. After taking a better look, I found a paper thta asked to call 2424 for help. I called and they asked me to turn a switch in the bedroom, which controls all the lightning . I could not find it, and they sent someone over. The person looked arkund and finally found the switch begind the mattress.... really???? The beds were two twin beds, how can anyone have a mice night on a hotel with a twin bed? I never heard about twin beds in hotels. I ordered a soup, and the soup came with no spoon, I called to ask for one, and instead of telling me that in the closet there was one, they made me wait for someone to bring it, then told me there was one in the closet. The shower knob had a cap that would fall all the time. Just a horrible experience!!!!!! I'll definitely never stay there again.
1 night family trip
Mercure Sao Paulo Pinheiros, Sao Paulo
Good3.0 / 5
Air condition was not working, change to another room but still have same problem....will no stay never again
4 night business trip
Mercure Sao Paulo Pinheiros, Sao Paulo
Good3.0 / 5
Ok hotel in a good location.
Hotel is decent, it has been modernized but has some rough edges. Desk chairs and such are well worn and starting to fall apart. Shower had limited heat, and the internet is almost painfully slow. Our non-smoking room, smelled of smoke if we left the windows closed. The hotel was rather well located, the breakfast buffet was good, the pool is nice, the bed is comfortable.
2 night romance trip
Mercure Sao Paulo Pinheiros, Sao Paulo
Excellent4.0 / 5
Great deal in an upscale residential neighborhood
This was a great hotel for my week-long business trip, a good price for a great European breakfast buffet with a dizzying number of fresh fruits and pastries, etc. - just to my liking. I was extremely concerned about the overall safety before arriving in Sao Paulo, but this Pinheiros neighborhood is super safe and literally 3 blocks away from the famous Oscar Freire Ave in Jardin neighborhood (which is huge) with endless amount of upscale shopping and restaurants and cafes. That area reminded me of Chelsea or West Village of Manhattan. Overall I enjoyed my stay and would return to this hotel if I have another trip in Sao Paulo. The U$ is so strong there right now so your money will go a long way. I'm just sorry that I didn't have more time to shop and explore the neighborhood! *I'm not sure if a Metro stop was near by because we cabbed everywhere for business but there were numerous bus stops a block away from our hotel. *One draw back was the wood hinge on the lock on my hotel room door was loose - found this on the a few days into my stay didn't bother to change rooms - but someone could've definitely just pushed their way into my room if they wanted to. Told the hotel about it when I checked out.
4 night business trip
Mercure Sao Paulo Pinheiros, Sao Paulo
Excellent4.0 / 5
Very good hotel & staff - for a super price!
Stayed there for 8 nights. Found it a bit difficult since I don't know Portugese. All staff spoke Portugese at the first instance - so you need to always ask for someone who knew English. This was even harder in the restaurant since all staff knew only Portugese! Other that this, no complaints - they were all super polite and always smiling - so 10/10 for staff attitude!! Location was very convenient - Shopping districts of R. Oscar Freire and Paulista Ave are all close. Taxi stand located right outside the hotel entrance. So very convenient. One minor issue was the breakfast menu - it was more or less the same everyday. Would have been better if they could change it daily, like other hotels where I've been in. I didn't try out their swimming pool or gym facilities - so I really cant review them here.
8 night business trip

See all reviews

Mercure Sao Paulo Pinheiros, Sao Paulo

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