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Hard Rock Hotel & Casino Punta Cana All Inclusive, Punta Cana

4.5 stars
Boulevard Turístico Del Este Km 28, #74Macao, Punta CanaLa AltagraciaDominican Republic, ‏800-491-6126
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Excellent4.2 / 5
Wellness Area
Great wellness & sports facilities
Pool
Great pool
WiFi
Good internet service
Food
Food is all right
702See all 702 Hotels.com reviews
From 17,571 reviewsTripAdvisor Traveller Rating

Hard Rock Hotel & Casino Punta Cana All Inclusive, Punta Cana

Hotel Info: 866-539-8117

from $574
  • Caribbean Diamond Suite Two Double Beds
  • Hard Rock Royal Villa
  • Caribbean Sand Suite Double Beds
  • Signature Presidential Suite 2 Bedroom
  • Islander Junior Suite (Double)
  • Caribbean Diamond Suite King Bed
  • Caribbean Suite Double Beds
  • Caribbean Suite - King
  • Rock Royalty Level - Rock Star Suite (3 Bedroom)
  • Signature Presidential Suite 1 Bedroom
  • Islander Junior Suite - King
  • Rock Royalty Level - Royal Villa (4 Bedroom)
  • Signature Family Suite (2 Bedroom)
  • Caribbean Sand Suite - King
  • Rock Royalty Level Caribbean Sand Suite King
  • Signature Family Suite (3 Bedroom)

At a glance

Key facts

Hotel size

  • This hotel has 1,775 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

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Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of USD 120

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free breakfast
  • 10 restaurants
  • 20 bars/lounges
  • 4 poolside bars
  • 4 swim-up bars
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Number of outdoor pools - 13
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Golf lessons on site
  • Golfing on site
  • Pilates classes on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Casino
  • Nightclub
  • Pool umbrellas
  • Spa tub
  • Steam room
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms 43
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 16
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Furnished balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities
  • Bicycling
  • Climbing wall
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Theme parties

Not included
  • Golf green fees
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Spa

The Rock Spa® is an incredible 60,000 square foot facility with 48 spa suites, featuring the Caribbean’s most complete hydrotherapy circuit with contrast lagoons, whirlpools, color therapy steam rooms, clay steam room, an innovative ice room to close the pores and purify the skin after multiple heat therapies and much more. Additional services include beauty salon with kids services and a wedding suite.

Dining

Simon Mansion - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Cafetto - This cafe serves breakfast, lunch, and dinner.

Ciao - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Ipanema - This restaurant specializes in Brazilian cuisine and serves dinner only.

Isla - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.

Hard Rock Hotel & Casino Punta Cana All Inclusive, Punta Cana’s small print

Also known as

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  • Punta Cana All Inclusive Hard Rock
  • Punta Cana Hard Rock All Inclusive
  • Hard Rock Hotel And Casino Punta Cana

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of USD 120

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 702 reviews

Hard Rock Hotel & Casino Punta Cana All Inclusive, Punta Cana
Outstanding5.0 / 5
Honeymooners Paradise
Hard Rock Hotel and Casino was absolutely stunning from the second we set foot inside until the moment we left. My wife and I chose Hard Rock Punta Cana for our honeymoon and we can't wait to go back. There was something for everyone. The staff was kind, smart, and very helpful. Facility was breathtaking. Bring your walking shoes though, the place is huge. The beaches and beach attendants were awesome too.
6 night romance trip
Hard Rock Hotel & Casino Punta Cana All Inclusive, Punta Cana
Outstanding5.0 / 5
Wonderful resort for everyone.
The personal assistance were very good, however, we felt that they were too attentive at times.
7 night family trip
Hard Rock Hotel & Casino Punta Cana All Inclusive, Punta Cana
Outstanding5.0 / 5
A needed getaway!
Great resort for a family vacation with lots of activities or just downtime. Your choice! It is a very large facility & you need to use the transportation, or plan walking time into your schedule.
6 night family trip
Hard Rock Hotel & Casino Punta Cana All Inclusive, Punta Cana
Outstanding5.0 / 5
The best of all was the service and i love the brasilian rest PANEMA it was really good I highly recomend it and i will hope to come back soom
1 night family trip
Hard Rock Hotel & Casino Punta Cana All Inclusive, Punta Cana
Excellent4.0 / 5
Very nice, but noisy!!
The resort is very nice and the staff is excellent. Just a couple of negatives - 1st, the walls are paper thin and the people next to me partied all night long. I could hear every word they said. Had to call security at 1 am and 3 am on different nights to complain. Ugh. 2nd - if you book a massage or any spa treatment and you get sunburned or have any other unforeseen circumstance, you cannot cancel over the phone. You have to walk to the main lobby to cancel and I discovered this when it was too late to make it. So, I paid $58 for a massage that I couldn't have. The resort credits aren't a great deal because they charge an outrageous fee for the service and "credit" you, but you still pay 20% of the cost. It's about what I pay for a massage anyway.
4 night family trip

See all reviews

Hard Rock Hotel & Casino Punta Cana All Inclusive, Punta Cana

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