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All properties in Punta Cana, La Altagracia, Dominican Republic
1 room, 2 adults

Hard Rock Hotel & Casino Punta Cana All Inclusive, Punta Cana

4.5-star4.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (free)
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000, Dominican Republic

Upscale beachfront property with golf course, near Hard Rock Golf Club at Cana Bay
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • The room and hospitality were great but the food service wasn’t as we expected. The food…Sep 17, 2020
  • The beach and pool were incredibly FAR. It was a strrssful few days. The mini busew took…Aug 29, 2020

Hard Rock Hotel & Casino Punta Cana All Inclusive, Punta Cana

from $299
  • Caribbean Suite Double Beds
  • Islander Junior Suite (Double)
  • Caribbean Diamond Suite King Bed
  • Signature Presidential Suite 2 Bedroom
  • Signature Presidential Suite 1 Bedroom
  • Caribbean Sand Suite Double Beds
  • Signature Family Suite (2 Bedroom)
  • Caribbean Sand Suite - King
  • Caribbean Suite - King
  • Islander Junior Suite - King
  • Rock Royalty Level Caribbean Sand Suite King
  • Caribbean Diamond Suite Two Double Beds

What’s around Hard Rock Hotel & Casino Punta Cana All Inclusive, Punta Cana

Landmarks

  • On the beach
  • Hard Rock Golf Club at Cana Bay - 3.1 mi / 4.9 km
  • Punta Blanca Golf Course - 3 mi / 4.8 km
  • Arena Gorda Beach - 3.3 mi / 5.3 km
  • Macao Beach - 5.6 mi / 9.1 km
  • Iberostar Golf Course - 4.8 mi / 7.7 km
  • Palma Real Shopping Village - 8.9 mi / 14.4 km
  • Cortecito Beach - 7.2 mi / 11.5 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

At a glance

Key facts

Size

  • 1,775 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 10 restaurants
  • 20 bars/lounges
  • 4 poolside bars
  • 3 swim-up bars
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Number of outdoor pools - 13
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Golfing on site
  • Pilates classes on site
  • Playground on site
  • Scuba diving on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Casino
  • Nightclub
  • Pool umbrellas
  • Health club
  • Spa tub
  • Steam room
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 65000
  • Conference space size (meters) - 6039
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 16
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Furnished balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities
  • Bicycling
  • Climbing wall
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Theme parties

Not included
  • Golf green fees
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Spa

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Simon Mansion - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Cafetto - This café serves breakfast, lunch, and dinner.

Ciao - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Ipanema - This restaurant specializes in Brazilian cuisine and serves dinner only.

Isla - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.

Hard Rock Hotel & Casino Punta Cana All Inclusive, Punta Cana’s small print

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Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 120 (subject to availability)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hard Rock Hotel & Casino Punta Cana All Inclusive, Punta Cana

  • Does Hard Rock Hotel & Casino Punta Cana All Inclusive offer free cancellation for a full refund?
    Yes, Hard Rock Hotel & Casino Punta Cana All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hard Rock Hotel & Casino Punta Cana All Inclusive currently open?
    The property is closed between May 22 and July 04.
  • What are the cleanliness and hygiene measures currently in place at Hard Rock Hotel & Casino Punta Cana All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hard Rock Hotel & Casino Punta Cana All Inclusive?
    Yes, there's free self, valet, and extended parking.
  • Is there a pool at Hard Rock Hotel & Casino Punta Cana All Inclusive?
    Yes, there are 13 outdoor pools and a children's pool.
  • Are pets allowed at Hard Rock Hotel & Casino Punta Cana All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hard Rock Hotel & Casino Punta Cana All Inclusive?
    You can check in from 3 PM to midnight. Check-out time is noon. Late check-out is available for a charge of USD 120 (subject to availability).
  • Are there restaurants at or near Hard Rock Hotel & Casino Punta Cana All Inclusive?
    Yes, there are 10 onsite restaurants.
  • Is there an onsite casino at Hard Rock Hotel & Casino Punta Cana All Inclusive?
    Yes, there's a casino.

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Recent reviews

Very Good 8.0 From 1,152 reviews

Good 6.0
5 stars ⭐️ @ a possible 10 ⭐️
Rooms need updating , Lunch at ciao was 👎 because was reheated rice & chicken tenders seemed fried out of a bag . The worst part was going on an excursion and coming to me room and not having it cleaned . I had to rush -shower to go to dinner and use a hand towel to dry myself . When I called about it , I was questioned if I still wanted it cleaned . Meanwhile I had room service left over food from night before . I had to escalate this and Darleny was helpful in reducing the amount of anger I had which causes my immune system to drop . @ Mediterranean the lunch I had was philly cheese and was high on sodium , Food @ Isla was very good and the service . Victor @ Isla was great 👍 Breakfast wait at Isla was too long ! Too much money to stay at property for service recieved especially lowered a little during covid - Cat Poop by pool area too 😝
Niulka, us3 night family trip
Good 6.0
Waiting for food was excessive, sometimes 2 hours
Alex, us2 night trip
Poor 2.0
Horrible experience
Horrible experience. Be ready to starve since is barely No food and wait times in restaurant is longer then 2+ hours. Sad to encounter this and spend all that money.
Jorge, us5 night trip
Very Good 8.0
Beer
We enjoyed our stay. They only offer local beer.
Jeremy, us4 night trip
Very Good 8.0
Fun
The employees are wonderful. Food is typical all inclusive. Rooms are well kept as are pools. A bit of bathroom mold.
us1 night trip with friends
Exceptional 10.0
This was our first time at the Hard Rock and we loved it. We’ve been to PC multiple times and this was the best stay by far. The service (especially room service) was really quick and everyone was friendly. There were always chairs by the pool and it was great being able to choose if you want to sit in the middle of the entertainment or off at a quiet pool. We also enjoyed the food - it as pretty standard all inclusive fare, but a step up from other places we’ve stayed.
us6 night trip

Hard Rock Hotel & Casino Punta Cana All Inclusive, Punta Cana

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