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All properties in Punta Cana, La Altagracia, Dominican Republic

Hard Rock Hotel & Casino Punta Cana All Inclusive

Upscale beachfront property with golf course, near Cana Bay Golf Club

  • Free WiFi and free parking
From
$387

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  • Hard Rock Hotel & Casino Punta Cana All Inclusive
  • Hard Rock Hotel & Casino Punta Cana All Inclusive
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  • Hard Rock Hotel & Casino Punta Cana All Inclusive
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1 / 84Hard Rock Hotel & Casino Punta Cana All Inclusive
Boulevard Turístico Del Este Km 28, #74, Punta Cana, 23000, La Altagracia, Dominican Republic
7.8.Good.
  • My 2nd trip here. Was disappointed. service was not as good, hotel room seems run down,…

    Jan 16, 2022

  • Was an amazing time.

    Jan 15, 2022

See all 1,508 reviews

Official standards

This property advises that it adheres to COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Quiet
Transportation options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 1775 smoke-free guestrooms
  • Daily housekeeping
  • Golf course
  • On the beach
  • Casino
  • 10 restaurants and 4 poolside bars

Feel at home

  • Children's pool
  • Children's club
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)

What’s around

  • On the beach
  • Cana Bay Golf Club - 3.1 mi / 4.9 km
  • Punta Blanca Golf Course - 3 mi / 4.8 km
  • Arena Gorda Beach - 3.3 mi / 5.3 km
  • Iberostar Golf Course - 4.8 mi / 7.7 km
  • Macao Beach - 5.9 mi / 9.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Caribbean Suite King & Sofa Bed
  • Caribbean Suite Double & Sofa Bed
  • Caribbean Suite Classic King
  • Caribbean Suite Classic Double
  • Pure® Wellness Caribbean Suite King & Sofa Bed
  • Pure® Wellness Caribbean Suite Double Beds & Sofa Bed
  • Islander Junior Suite King & Sofa Bed
  • Islander Junior Suite 2 King beds & Sofa Bed
  • Islander Junior Suite Classic King
  • Islander Junior Suite Classic Double Beds
  • Caribbean Sand Suite King & Sofa Bed
  • Caribbean Sand Suite Double beds & Sofa Bed
  • Caribbean Sand Suite Classic King
  • Caribbean Sand Suite Classic Double Beds
  • Caribbean Diamond King & Sofa Bed
  • Caribbean Diamond Double beds & Sofa Bed
  • Caribbean Diamond Classic King
  • Caribbean Diamond Classic Double Beds
  • Rock Royalty Caribbean Sand Suite King & Sofa Bed With Personal Assistant
  • Rock Royalty Caribbean Sand Suite Classic King With Personal Assistant
  • Rock Family Suite (1Bdr) King & Sofa Bed
  • Rock Suite (1Bdr & Sofa Bed) with Personal Assistant
  • Rock Suite (1Bdr) with Personal Assistant
  • Rock Suite (2Bdr) with Personal Assistant
  • Rock Family Suite - 2BR

What’s around

Landmarks

  • On the beach
  • Cana Bay Golf Club - 3.1 mi / 4.9 km
  • Punta Blanca Golf Course - 3 mi / 4.8 km
  • Arena Gorda Beach - 3.3 mi / 5.3 km
  • Iberostar Golf Course - 4.8 mi / 7.7 km
  • Macao Beach - 5.9 mi / 9.5 km
  • Casino Diamante Punta Cana Grand - 7.4 mi / 11.9 km
  • Cortecito Beach - 7.4 mi / 11.9 km
  • Los Corales Beach - 8.2 mi / 13.1 km
  • Cocotal Golf and Country Club - 8.9 mi / 14.3 km
  • Palma Real Shopping Village - 8.9 mi / 14.4 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive
map
See on map
Boulevard Turístico Del Este Km 28, #74, Punta Cana, 23000, La Altagracia, Dominican Republic

At a glance

Size

  • 1,775 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*
  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • 10 restaurants
  • 20 bars/lounges
  • 4 poolside bars
  • 3 swim-up bars
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Beach sun loungers
  • Number of outdoor pools - 13
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Golfing on site
  • Pilates classes on site
  • Playground on site
  • Scuba diving on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Nightclub
  • Waterslide
  • Health club
  • Number of spa tubs - 1
  • Pool umbrellas
  • Steam room
  • Sauna
  • Arcade/game room

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 65000
  • Conference space size (meters) - 6039
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 16
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Private spa tub
  • Individually decorated
  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities
  • Bicycling
  • Climbing wall
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Theme parties

Not included
  • Golf green fees
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Spa

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Simon Mansion - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Cafetto - This café serves breakfast, lunch, and dinner.

Ciao - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Ipanema - This restaurant specializes in Brazilian cuisine and serves dinner only.

Isla - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Fitness classes on site
  • Golfing on site
  • Pilates classes on site
  • Playground on site
  • Scuba diving on site
  • Volleyball on site
  • Yoga classes/instruction on site

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • COVID-19 testing fee (PCR screening): USD 150 per person, per stay
  • COVID-19 testing fee (antigen/rapid screening): USD 150 per person, per stay

Optional extras

  • Late check-out can be arranged for an extra charge of USD 120 (subject to availability)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting/childcare is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property requires that all guests aged 18 and up receive on-site PCR COVID-19 testing (USD 150 per person, per stay).

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

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*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hard Rock Hotel & Casino Punta Cana All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self, valet, and extended parking.
  • Yes, there are 13 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 120 (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 10 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Garden Grill (3.3 mi), Il Capriccio (3.9 mi), and Las Lenas II (5.4 mi).
  • Yes, there's a casino.
  • Have fun with onsite activities like volleyball and scuba diving, and practice your swing on the golf course. Additional recreation onsite includes aerobics, Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 13 outdoor swimming pools. Hard Rock Hotel & Casino Punta Cana All Inclusive also has 3 swim-up bars, 4 poolside bars, and a casino, as well as a nightclub, a sauna, and a steam room.
7.8.Good.
  • 2.0.Poor

    Bad food and cleanliness

    Luz, 5 night family trip, Dec 29, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Didn’t have a good time.

    Not a lot to say. Went with high expectations to have a nice Christmas time with family but didn’t get a lot of fun, the quality was really lower than expected. Bad food quality, bad service, EXTRA NOISY ac in the room, which is no fun when you are sleeping with a 9mo baby.

    Javis, 6 night family trip, Dec 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    vacations lovers

    quality of drinks , poor :( no premium drinks available that are included you have to pay or bring your own, don't even think on the "romantic Diner experience, it was HORRIBLE Food not great , breakfast are ok and snacks rooms are nice and espacious , pool service cabanas are very good , thank you Carmen !!!

    Giancarlo, 6 night trip, Nov 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Overall Would stay again

    Overall 8/10. Anna was by far the highlight of our trip. She helped us with anything and everything we needed. Isla and ipanema were top notch! Buffet was decent at best. The employees outside were somewhat rude when we refused taxi service and had the DR version of uber. I know they get kickbacks from taxis but why would I pay $50 for a ride when I have someone already coming for $12.

    Alan, 5 night trip, Nov 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The hotel is beautiful and clean. The Islander Jr suite was beautiful and spacious. Building located near lobby which was a plus! The food is OKAY. They need better restaurant. Enjoyed breakfast and dinner at the Market. Zen was delicous, Toro steak was also delicious. At Toro you have to pay for some of the steaks not all cuts are free. The staff was very friendly and respectful however, rooms were not stocked properly lack of towels, drinks. One of our refridgetors was leaking water and was never repaired as promised. Room service food sucks, food near the beach very little option and it isn’t good. Alot of times they ran out of food choices. We had a wonderful time the hotel definitely needs to improve those areas. I see alot of reviews which similar complaints. The beach is beautiful but extremely harsh however, I think that’s not in their control. Waves are strong!! . Night life in hotel/lobby area is fun. The shows need to improve/ theater does look very old. Overall, beautiful facility. If the food and food options are improved this would be the best hotel in DR.

    Fahd, 5 night family trip, Oct 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    All inclusive

    Paul, 5 night trip with friends, Oct 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great would go again

    nicolas, 5 night family trip, Oct 16, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Staff was excellent

    Juan, 4 night family trip, Oct 16, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Staffing was excellent food was great.

    Erasmo, 4 night family trip, Oct 16, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    This place is amazing !!! So much to do everyday !!! The staff is amazing , so friendly and attentive to their customers!!! Thank you so much for not making me regret giving this gift to my mom for her 60th birthday !!!

    Eduviges, 5 night trip, Oct 13, 2021

    Verified Expedia guest review

See all 1,508 reviews