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JW Marriott Hotel Shenzhen

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Third Space Room, Guest Room, 1 King | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Studio Suite, Larger Studio, 2 Double | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of JW Marriott Hotel Shenzhen

JW Marriott Hotel Shenzhen

5.0 star property
Luxury Shenzhen hotel with full-service spa, connected to the convention centre

8.4/10 Very good

325 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is €108
Price available on 01/12/2022
Map
6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, 518000

Room options

About this area

What's nearby

  • In Futian
  • Tai Po Old Market - 20 min drive

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 37 min drive
  • Hong Kong International Airport (HKG) - 59 min drive
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Shenzhen Station - 9 min drive
  • Shenzhen North Railway Station - 12 min drive
  • Xiangmihu Station - 6 min walk
  • Chegongmiao Station - 21 min walk
  • Lianhua West Station - 28 min walk

Restaurants

  • 六千馆 - 11 min walk
  • Xinwen Road Eat Street - 18 min walk
  • Chegongmiao Eat Street - 18 min walk
  • Cold Stone Creamery - 3 min drive
  • 永和豆浆王 - 3 min drive

About this property

JW Marriott Hotel Shenzhen

Adjacent to a golf course, JW Marriott Hotel Shenzhen is a great choice for a stay in Shenzhen. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Cafe Chinois 万豪西餐厅, one of 3 restaurants, serves Asian cuisine and is open for breakfast, lunch and dinner. A poolside bar, a health club and a 24-hour fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the overall property condition and breakfast. Public transportation is close by: Xiangmihu Station is only 6 minutes on foot.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Free antigen/rapid and PCR COVID-19 testing is available on site; reservations required for on-site testing
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 402 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 6:00 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
  • Due to COVID-19, this property�s facilities and services may be limited pursuant to local regulations.
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Bike rentals nearby
  • Golf lessons nearby

Working away

  • Business centre
  • 4 meeting rooms
  • Conference space (13197 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 18 holes of golf
  • Seasonal outdoor pool
  • Shopping centre on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible bathroom vanities
  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • DVD player
  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Yue Spa 悦水疗 has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Cafe Chinois 万豪西餐厅 – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Reservations are required.
Man Ho 万豪中餐厅 – This restaurant specialises in dim sum and serves lunch and dinner. Reservations are required. Open daily.
The Lounge 大堂酒廊 – On-site lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 198 for adults and CNY 118 for children (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 December to 1 April:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for CNY 349.8 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10 PM
  • The seasonal pool is open from April to November
  • Guests under 13 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool with adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Free antigen/rapid and PCR COVID-19 testing is available on site (reservations required for on-site testing).

At check-in, guests must provide a negative PCR COVID-19 test result.

Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Also known as

JW Marriott Hotel Shenzhen
JW Marriott Shenzhen
Jw Marriott Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel
JW Marriott Hotel Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Does JW Marriott Hotel Shenzhen offer free cancellation for a full refund?
Yes, JW Marriott Hotel Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JW Marriott Hotel Shenzhen?
As of 30 November 2022, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Shenzhen on 31 December 2022 start from €154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JW Marriott Hotel Shenzhen?
This property confirms that free on-site COVID-19 testing (PCR screening) is available. Furthermore, free on-site COVID-19 testing (antigen/rapid screening is available, guests must provide documentation related to COVID-19 at check-in and disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at JW Marriott Hotel Shenzhen?
Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 10 PM.
Are pets allowed at JW Marriott Hotel Shenzhen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at JW Marriott Hotel Shenzhen?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at JW Marriott Hotel Shenzhen?
You can check in from 2:00 PM - 6:00 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at JW Marriott Hotel Shenzhen and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a 24-hour fitness centre. JW Marriott Hotel Shenzhen also has a sauna and a garden.
Are there restaurants at or near JW Marriott Hotel Shenzhen?
Yes, there are 3 on-site restaurants, featuring Asian cuisine. Nearby restaurants include 六千馆 (11-min walk), Pacific Coffee (2 mi) and The Brew (2.1 mi).
What's the area around JW Marriott Hotel Shenzhen like?
JW Marriott Hotel Shenzhen is located on the Strip in Futian, a short 6-minute walk from Xiangmihu Station. Travellers recommend the hotel for its quiet location.

Overall score and ratings

8.4

Very good

8.9/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.9/10

Eco-friendliness

6/10 Good

Okay hotel but not up to par
Not up to par with the 5 star and price. Overall it’s an okay hotel to stay at, but on the older side, coffee machine was not provided in room. Service was mediocre. 2 people stayed in the room, but only 1 pair of slippers were provided,etc. Room is dated and some furniture have obvious scratch and chip on it. Location is good. Breakfast is on the simple side, nothing special. Would expect more with the price paid and as a JW standard, need some upgrade for sure.
1-night trip
Verified Hotels.com guest review

6/10 Good

Excellent business hotel
Excellent business hotel. The rooms are lovely the restaurants and bar area could be better but overall it’s an excellent business hotel
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Love the service of the hotel staff, very efficient and friendly, as well as the facilities and location
Leo, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Simon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely Decor, Comfortable Bed
The lobby is very beautiful, as you can see from the pictures. The hotel room was quite nice, too, including a comfortable bed and stylish decor. The lighting in the hotel room could be improved a little bit. The hotel is a close cab ride (or approx. 40 minute walk) to Coco Park, but the area around the hotel is perhaps less exciting. The staff at the hotel were very kind.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Very nice but does not deserve a 5 star rating.
The rooms are lovely with excellent air conditioning and good bedding. The restaurant is not very nice . The service is good. The lobby needs work. Because the rooms and service are good I give it a good rating especially for the price.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

MAN KIT, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The hotel staff called me twice in the late night to ask for a good review, and send me SMS to push for it.
Elvin, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

JW Quality as always is nothing g less that you can expect
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect stay. A special thanks to Cathy, very helpful in helping me changing reservations , and to all the Staff
5-night business trip
Verified Expedia guest review