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1 room, 2 adults

JW Marriott Hotel Shenzhen, Shenzhen

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, 518000, China

Luxury hotel with full-service spa, connected to the convention center, near Happy Coast
  • Free WiFi in lobby and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.6
  • The check in took too long. I waited almost 20 minutes!Sep 12, 2018
  • Nice location and friendly staff. I would stay here for business or a short vacation Aug 2, 2018
116See all 116 Hotels.com reviews
From 1,249 reviews

TripAdvisor Traveller Rating

JW Marriott Hotel Shenzhen, Shenzhen

from $119
  • Executive Room, Business Lounge Access
  • Executive Studio, Business Lounge Access
  • Deluxe Room (Grand)
  • Deluxe Room (Deluxe)
  • Executive Suite, 1 Bedroom, Business Lounge Access

What’s around JW Marriott Hotel Shenzhen, Shenzhen

Top spots nearby

Recommended by this property

  • Splendid China Folk Village (3.2 mi / 5.1 km)
  • Window of the World (3.6 mi / 5.8 km)
  • Happy Valley (3.7 mi / 5.9 km)
  • Shenzhen University (6.3 mi / 10.1 km)

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 27 min drive
  • Shenzhen Station - 14 min drive
  • Shenzhen North Station - 16 min drive
  • Shenzhen Bantian Station - 25 min drive
  • Xiangmihu Station - 14 min walk
  • Chegongmiao Station - 21 min walk
  • Shopping Park Station - 25 min walk
  • Free self parking
  • Limited parking

At a glance

Key facts

Hotel size

  • This hotel has 402 rooms

Arriving/leaving

  • Check-in time 2:00 PM-6:00 AM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free dial-up Internet access in rooms

Transportation

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Pool sun loungers
  • Health club
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 13197
  • Conference space size (meters) - 1226
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch Smart TV
  • Netflix
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free dial-up Internet access
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Yue Spa 悦水疗 has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub. Public bath/onsen services include an indoor public bath (no mineral springs).

The spa is open daily.

Dining

Cafe Chinois 万豪西餐厅 - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Man Ho 万豪中餐厅 - This restaurant specializes in dim sum and serves lunch and dinner. Open daily.

Shizuku 丝日本料理 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Lobby Lounge 大堂酒廊 - Onsite lobby lounge. Open daily.

JW Marriott Hotel Shenzhen, Shenzhen’s small print

Also known as

  • JW Marriott Hotel Shenzhen
  • JW Marriott Shenzhen
  • JW Shenzhen
  • Marriott Hotel Shenzhen

Policies

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from March to November.
  • Pool access available from 6 AM to 10 PM.
  • Guests under 13 years old are not allowed in the fitness facility.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Rollaway beds are available for CNY 349.8 per night

    Buffet breakfast is offered for an extra charge of CNY 193.2 for adults and CNY 101.2 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Fabulous 8.6 From 116 reviews

    JW Marriott Hotel Shenzhen, Shenzhen
    Very Good8.0
    Great hotel- bad enligh at concierge desk
    Great hotel but it would be better if concierge spoke better english. They sold us bus tickets to go to Hong Kong and the service was very poor -the first driver - taking us to border -didn’t help us with all the luggages we had- parked pretty far. We had to walk the entire parking lot into customs. We were never told of this. We would have made other arrangements. The ticket included the bus out of customs to Kowloon/Hong Kong. This bus driver made a stop and everyone got off the bus including us; it was the wrong stop- he didnt say this was not the Hong Kong stop. He also didn’t even bother to help anyone or confirm that passengers were taking their own luggage. Two of our luggages were out on the sidewalk because some other passenger removed them to get his; bus driver remained seated on the bus the entire time. When i tried to get my last luggage from the storage( had been pushed deep inside by other passengers) the bus started closing the storage door without even noticing I was there. It could have hit me! And after he left and we got a taxicab we found out we were 30 min away from Hong Kong. Very bad experience. They sold us a terrible service- to travel with luggage.
    JAIME, us1 night business trip
    JW Marriott Hotel Shenzhen, Shenzhen
    Very Good8.0
    Nice quiet area, nice hotel - very JW
    Wished the pool was bigger.
    A Traveler, us3 night family trip
    JW Marriott Hotel Shenzhen, Shenzhen
    Poor2.0
    Find another hotel
    I would never stay at this property again bad food, bad service, find another hotel not one English speaking staff for a Marriot very disappointed
    David, us4 night business trip
    JW Marriott Hotel Shenzhen, Shenzhen
    Exceptional10.0
    Would stay there again just loved it
    I have stayed at other hotels but i love staying at the Marriott hotels they are so nice to be made to feel welcome and the service is very good and the staff are always so helpful
    Robert, usTrip with friends
    JW Marriott Hotel Shenzhen, Shenzhen
    Exceptional10.0
    Gorgeous JW Marriott.
    It is an amazing hotel with gracious staff in the hotel and longe. We would definitely return. The only negative was breakfast in the restaurant. When we got there we were told we only had ten minutes. (Which we understood). The selection was wonderful but staff very unfriendly to us. They never checked with us and it was difficult to get a cup of coffee. The only time we got a half smile was when we left.
    Maureen, usFamily trip

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    JW Marriott Hotel Shenzhen, Shenzhen

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