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Candlewood Suites Elgin, an IHG Hotel

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Exterior
Studio Suite | Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Room amenity
Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of Candlewood Suites Elgin, an IHG Hotel

Candlewood Suites Elgin, an IHG Hotel

2.5 star property
No-frills Elgin hotel with 24-hour fitness
8.4 out of 10 Very good
8.4/10 Very good

299 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym
Map
1780 Capital St, Elgin, IL, 60124
Main amenities
  • Daily housekeeping
  • 24-hour fitness centre
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Communal living room
  • Front desk safe
  • Corner/local shop
  • Snack bar/deli
  • Laundry service
For families
  • Free cots/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • Grand Victoria Casino - 10 min drive
  • Santa's Village - 10 min drive

Getting around

  • Chicago, IL (DPA-Dupage) - 28 min drive
  • Chicago O'Hare International Airport (ORD) - 32 min drive
  • Chicago, IL (PWK-Chicago Executive) - 36 min drive
  • Elgin Big Timber Road Station - 4 min drive
  • Elgin Station - 9 min drive
  • Elgin National Street Station - 11 min drive

Restaurants

  • McDonald's - 5 min drive
  • Rookies All American Pub & Grill - 4 min drive
  • Casey's General Store - 8 min drive
  • Starbucks - 4 min drive
  • Gabutto Burger - 5 min drive
Map

About this property

Candlewood Suites Elgin, an IHG Hotel

When visiting Elgin, Candlewood Suites Elgin, an IHG Hotel is a great choice to consider. Guests can enjoy the 24-hour fitness centre, and downhill skiing and snowboarding are nearby. Fellow travellers like the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (up to 80 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • BBQs
  • Snack bar/deli

Travelling with children

  • Local/corner shop

What to do

  • Shopping
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • DVD player
  • 36-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Double sofa bed
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Deck

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Rice cooker
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit: USD 200.00 per accommodation, per stay

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 150 per stay)

Hygiene & cleanliness

Social distancing measures are in place.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Candlewood Suites Elgin Hotel
Candlewood Suites Elgin
Candlewood Suites Elgin - Northwest Chicago Hotel Elgin
Candlewood Suites Elgin
Candlewood Suites Elgin an IHG Hotel
"Candlewood Suites Elgin an IHG Hotel"
Candlewood Suites Elgin, an IHG Hotel Hotel
Candlewood Suites Elgin, an IHG Hotel Elgin
Candlewood Suites Elgin, an IHG Hotel Hotel Elgin

Frequently asked questions

Does Candlewood Suites Elgin, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Elgin, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Candlewood Suites Elgin, an IHG Hotel?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Candlewood Suites Elgin, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 80 lb per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Elgin, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites Elgin, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is noon.
Is there an on-site casino at Candlewood Suites Elgin, an IHG Hotel?
No, this hotel doesn't have a casino, but Grand Victoria Casino (10-min drive) is nearby.
What is there to do at Candlewood Suites Elgin, an IHG Hotel and nearby?
Have fun with nearby winter activities such as downhill skiing and snowboarding. Enjoy amenities such as a 24-hour fitness centre and a picnic area.
Does Candlewood Suites Elgin, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a rice cooker and cookware.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

6/10 Good

Should have known the hotel was under renovation
The hotel was under construction, but I was not aware of this when I made the reservation. While it was not horrible, there were things that did not meet my expectations (eg, tub condition) that I wish I would have been able to anticipate. They should make it clear that the construction is going on before accepting reservations.
Sherrill, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Brett, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I liked the friendly service from the front desk. I was there for my wedding weekend and my photographer and make up artist were coming in on Saturday. Staff was friendly and accomodating to them. Great service! Only downfall was I left an item behind in the room after checking out. I called the next day and they did not have it anymore in their lost an found :(
Cecilia, 2-night family trip
Verified Expedia guest review

6/10 Good

The air conditioner was not working correctly and it was very humid
RoseAnn, 2-night trip
Verified Expedia guest review

4/10 Fair

Was under remodeling bathroom was terrible no and mean no counter space at all suite with no chair or couch.
Joseph, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

clean rooms,
gary S, 1-night family trip
Verified Expedia guest review

4/10 Fair

Too many other choices nearby
The hotel is “under renovation”, which has been going on for 3 years. The bed is blown out, a literal pit on one side, causing the person to be stuck in one position. Every employee we have encountered has been phenomenal. The housekeeping staff do a great job.
Amy, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Tore up. Staff was friendly.
Looked like the hotel was undergoing a remodel. Wasn’t stated when we booked. Room was old and outdated. Dangerous nails for my 2 year old exposed on the carpet tack strip. Baseboards tore up. Probably should have quarantined the rooms they were working on, instead of renting them out. Would have been the right thing to do. Overall high price for a substandard stay. Staff was friendly and nice.
Tyler, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Very nasty rude staff..place is not clean at all.they offer no room service during your stay.worst hotel to stay at.just avoid the place and save yourself some stress and time.beds smell badly,floors dirty nasty.just stay away trust me.
Matthew, 2-night family trip
Verified Expedia guest review