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1 room, 2 adults
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Hotel Villa Mercedes Palenque, Palenque

3 stars
Km 2.9 Carretera Palenque-RuinasPalenqueCHIS29960Mexico, 800-491-6126
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Excellent4.1 / 5
Pool
Great pool
Location
Great location
Breakfast
Tasty breakfast
Food
Food is all right
83See all 83 Hotels.com reviews
From 452 reviewsTripAdvisor Traveller Rating

Hotel Villa Mercedes Palenque, Palenque

Hotel Info: 866-539-8117

from $53
  • Deluxe Room
  • Suite
  • Executive Room

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Resort fee included

Also known as

  • Hotel Villa Mercedes
  • Hotel Villa Mercedes Palenque
  • Villa Mercedes Palenque

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast costs between MXN 100 and MXN 145 per person (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
Services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

La Foresta - This restaurant overlooks the garden. Guests can enjoy drinks at the bar.

Hotel Villa Mercedes Palenque, Palenque’s small print

Also known as

  • Hotel Villa Mercedes
  • Hotel Villa Mercedes Palenque
  • Villa Mercedes Palenque

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast costs between MXN 100 and MXN 145 per person (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 83 reviews

Hotel Villa Mercedes Palenque, Palenque
Good3.0 / 5
Nice hotel, close to the ruins. Restaurant food was decent. Nice breakfast buffet. Only major issue was the air conditioner in the room leaked water on the tile floor every night/early morning during my four night stay. It was reported each morning, but was never fixed.
4 night family trip
Hotel Villa Mercedes Palenque, Palenque
Excellent4.0 / 5
Nice Hotel with a litle more professionalisme.
The Hotel is very nice. Some recetionist are very lovely, others need to be teached, and must be more in the work with all her personality. El Hotel es muy recomandable...
1 night family trip
Hotel Villa Mercedes Palenque, Palenque
Outstanding5.0 / 5
Benz
Great place super close to ruins. Golf cart dropped us at our room. Need some people at front desk that speak English.
1 night romance trip
Hotel Villa Mercedes Palenque, Palenque
Outstanding5.0 / 5
Comfort in the jungle
We really enjoyed our stay at Villa Mercedes Palenque. The rooms were comfortable and the ambiance was quite pleasant. There were 10 of is in 4 rooms so not all rooms were in the same bungalow, but it was ok. We enjoyed the jungle sounds in the morning and had the fantastic opportunity of watching a flock of parrots chattering in a tree and even watched them fly around. Never knew how much noise they make! That said, please keep in mind that you are in a rain forest and you may have a critter show up in your room. So if the potential visit of a spider in your bathroom is an issue for you, then maybe you should think twice about heading to this region. For the same reason, it would be wise NOT to leave room service dishes outside your room door, as this invites jungle critters to visit you. (Our neighbors did this!) Finally, please also be sensitive to the economics of the region. Chiapas is one of the poorest states of Mexico and hotel resources may not always be easy to come by. If your hotel towel has a slightly frayed edge, don't get hung up on it; remember where you are and appreciate the beauty of the region and the hospitality of the staff to make your stay in the rainforest a comfortable one.
4 night family trip
Hotel Villa Mercedes Palenque, Palenque
Excellent4.0 / 5
Nice hotel. Not enough Wi-Fi
Very nice resort in the middle of the jungle. Nice pool. The room was clean and very comfortable with blackout curtains. The buffet was ok, not everything was good and sometimes they ran out of some dishes. Wi-Fi only in the lobby.
2 night romance trip

See all reviews

Hotel Villa Mercedes Palenque, Palenque

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