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All hotels in Palenque, Chiapas, Mexico
1 room, 2 adults

Hotel Villa Mercedes Palenque, Palenque

3.5-star3.5 stars
Km 2.9 Carretera Palenque-RuinasPalenqueCHIS29960Mexico

Family hotel in Palenque with restaurant, pool bar
  • Free WiFi in lobby and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Very Good8.4
Location
Great location
Amenities
Great amenities
Pool
Great pool
Service
Service is adequate
117See all 117 Hotels.com reviews
From 598 reviewsTripAdvisor Traveller Rating

Hotel Villa Mercedes Palenque, Palenque

from $49
  • Deluxe Room
  • Executive Room
  • Suite

What’s around Hotel Villa Mercedes Palenque, Palenque

Landmarks

  • Aluxes Eco Park - 7 min walk
  • Museo de Sitio Palenque - 2.3 mi / 3.7 km
  • Pre-Hispanic City and National Park of Palenque - 3.1 mi / 5 km
  • Misol-Ha Waterfalls - 6 mi / 9.6 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 13 min drive
  • Free self parking

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free self parking

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools -
  • Children's pool
  • Fitness facilities
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
Services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Foresta - This restaurant overlooks the garden. Guests can enjoy drinks at the bar.

Hotel Villa Mercedes Palenque, Palenque’s small print

Also known as

  • Hotel Villa Mercedes
  • Hotel Villa Mercedes Palenque
  • Villa Mercedes Palenque

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parties and events are allowed on site. 

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast costs between MXN 100 and MXN 145 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 117 reviews

Hotel Villa Mercedes Palenque, Palenque
Very Good8.0
A wonderful respite.
Close to Palenque, and to the town. Easy in and out. Very friendly staff, very helpful. Good food. In a six week trip around Mexico, one of the very best. Would recommend to anyone.
andy, us2 night trip
Hotel Villa Mercedes Palenque, Palenque
Very Good8.0
Very Nice place, however the restaurant has a very limited menu and the atmosphere is not too pleasant. Seeing as there isn't much else close by this you are stuck with it. Also the bar could be open longer in the evenings. Overall a very nice place though and very helpful staff.
A Traveler, us1 night trip with friends
Hotel Villa Mercedes Palenque, Palenque
Good6.0
Average hotel
For the price, this hotel disapponted in many ways. The service was average, the room was fine but nothing special. The bed was not very comfortable but was acceptable. The grounds were beautiful with multiple pools and views of the jungle. We also appreciated the air conditioning. Super close to the Palenque ruins, but would look for something cheaper.
A Traveler, us2 night romance trip
Hotel Villa Mercedes Palenque, Palenque
Good6.0
Nice hotel, close to the ruins. Restaurant food was decent. Nice breakfast buffet. Only major issue was the air conditioner in the room leaked water on the tile floor every night/early morning during my four night stay. It was reported each morning, but was never fixed.
A Traveler, us4 night family trip
Hotel Villa Mercedes Palenque, Palenque
Very Good8.0
Nice Hotel with a litle more professionalisme.
The Hotel is very nice. Some recetionist are very lovely, others need to be teached, and must be more in the work with all her personality. El Hotel es muy recomandable...
John, us1 night family trip

See all reviews

Hotel Villa Mercedes Palenque, Palenque

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