All hotels in Palenque, Chiapas, Mexico

1 room, 2 adults

Hotel Villa Mercedes Palenque, Palenque

3-star3 stars

Km 2.9 Carretera Palenque-Ruinas, Palenque, CHIS, 29960, Mexico

Family hotel in Palenque with restaurant, pool bar
  • Free WiFi in lobby and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Main amenities

  • 92 guestrooms
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Business center
  • In-room childcare
  • Air conditioning
  • Daily housekeeping
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Gift shops/newsstands
  • Free WiFi in lobby and free parking

For families

  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Free toiletries
  • Garden

What’s around

  • Aluxes Eco Park - 7 min walk
  • Museo de Sitio Palenque - 2.3 mi / 3.7 km
  • Pre-Hispanic City and National Park of Palenque - 3.1 mi / 5 km
  • Misol-Ha Waterfalls - 6 mi / 9.6 km
More about the area

Very Good 8.4

Location

Great location

Pool

Great pool

WiFi

Complaints about WiFi

109

See all 109 Hotels.com reviews

From 592 reviews

TripAdvisor Traveller Rating

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Hotel Villa Mercedes Palenque, Palenque

from $45
  • Deluxe Room
  • Executive Room
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free self parking

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools -
  • Children's pool
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center

Services

  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Foresta - This restaurant overlooks the garden. Guests can enjoy drinks at the bar.

Hotel Villa Mercedes Palenque, Palenque’s small print

Also known as

  • Hotel Villa Mercedes
  • Hotel Villa Mercedes Palenque
  • Villa Mercedes Palenque

Policies

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast costs between MXN 100 and MXN 145 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Villa Mercedes Palenque, Palenque

Landmarks

  • Aluxes Eco Park - 7 min walk
  • Museo de Sitio Palenque - 2.3 mi / 3.7 km
  • Pre-Hispanic City and National Park of Palenque - 3.1 mi / 5 km
  • Misol-Ha Waterfalls - 6 mi / 9.6 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 13 min drive
  • Free self parking
Check availability

Recent reviews

Very Good 8.4 From 109 reviews

Hotel Villa Mercedes Palenque, Palenque
Very Good8.0
Very Nice place, however the restaurant has a very limited menu and the atmosphere is not too pleasant. Seeing as there isn't much else close by this you are stuck with it. Also the bar could be open longer in the evenings. Overall a very nice place though and very helpful staff.
A Traveler, us1 night trip with friends
Hotel Villa Mercedes Palenque, Palenque
Good6.0
Average hotel
For the price, this hotel disapponted in many ways. The service was average, the room was fine but nothing special. The bed was not very comfortable but was acceptable. The grounds were beautiful with multiple pools and views of the jungle. We also appreciated the air conditioning. Super close to the Palenque ruins, but would look for something cheaper.
A Traveler, us2 night romance trip
Hotel Villa Mercedes Palenque, Palenque
Good6.0
Nice hotel, close to the ruins. Restaurant food was decent. Nice breakfast buffet. Only major issue was the air conditioner in the room leaked water on the tile floor every night/early morning during my four night stay. It was reported each morning, but was never fixed.
A Traveler, us4 night family trip
Hotel Villa Mercedes Palenque, Palenque
Very Good8.0
Nice Hotel with a litle more professionalisme.
The Hotel is very nice. Some recetionist are very lovely, others need to be teached, and must be more in the work with all her personality. El Hotel es muy recomandable...
John, us1 night family trip
Hotel Villa Mercedes Palenque, Palenque
Exceptional10.0
Benz
Great place super close to ruins. Golf cart dropped us at our room. Need some people at front desk that speak English.
Jesse, us1 night romance trip

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Hotel Villa Mercedes Palenque, Palenque

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