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NagaWorld Hotel & Entertainment Complex

Photo gallery for NagaWorld Hotel & Entertainment Complex

Garden
Outdoor pool
Outdoor pool
Executive Suite @ NagaWorld 1 | Premium bedding, minibar, in-room safe, individually decorated
Executive Suite @ NagaWorld 1 | Premium bedding, minibar, in-room safe, individually decorated

Overview of NagaWorld Hotel & Entertainment Complex

NagaWorld Hotel & Entertainment Complex

5.0 star property
Luxury resort with spa, near Riverside
7.8 out of 10 Good
7.8/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
NagaWorld, Samdech Techo Hun Sen Park, Phnom Penh
Main amenities
  • Daily housekeeping
  • 12 restaurants and 9 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • Free airport shuttle
  • Pool bar
  • 24-hour room service
  • 4 coffee shops/cafes
  • Conference center
  • 5 meeting rooms
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Chamkar Mon
  • Riverside - 1 min drive
  • NagaWorld Casino - 1 min drive
  • Royal Palace - 2 min drive
  • Central Market - 3 min drive

Getting around

  • Phnom Penh Intl. Airport (PNH) - 35 min drive
  • Phnom Penh Railway Station - 11 min drive
  • Free airport shuttle

Restaurants

  • Brown Coffee And Bakery (In front of Botumvatey Temple) - 8 min walk
  • The Pangea Fusion Restaurant @ NagaWorld - 2 min walk
  • The Chopstick - 4 min walk
  • Bonchon Chicken - 7 min walk
  • Café Amazon - 6 min walk
Map

About this property

NagaWorld Hotel & Entertainment Complex

A great choice for a stay in Phnom Penh, NagaWorld Hotel & Entertainment Complex features a free airport shuttle at scheduled times and a nightclub. Guests can visit the spa to be pampered with deep-tissue massages, facials, or body scrubs, and Bistro Romano Italian, one of 12 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious resort include 9 bars/lounges, an outdoor pool, and a poolside bar. The location and nearby shopping get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, Filipino, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 1 and up
This information is provided by our partners.

At a glance

Hotel size

  • 1617 units
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:00 AM
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The check-in location differs from the property location; to check in, go to NagaWorld 1 & NagaWorld 2
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 1 and up
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (15 minutes per day)
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Free 24-hour offsite parking within 328 ft
  • Street parking available

Transfers

  • Free airport shuttle from 6:00 AM to 11:30 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 12 restaurants
  • 9 bars/lounges
  • 4 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Karaoke
  • Shopping

Working away

  • 5 meeting rooms
  • Conference center (11539 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Nightclub
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The onsite spa has 22 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Bistro Romano Italian - This restaurant specializes in Italian cuisine and serves lunch and dinner.
2Pangea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Fortune Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Le Gourmet - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Korean Grill - This restaurant specializes in Korean cuisine and serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12 for adults and USD 12 for children

Children & extra beds

  • Rollaway beds are available for USD 40 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the health club or fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 1 and up.

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

NagaWorld
NagaWorld Entertainment Complex
NagaWorld Entertainment Complex Phnom Penh
NagaWorld Hotel
NagaWorld Hotel & Entertainment Complex
NagaWorld Hotel & Entertainment Complex Phnom Penh
NagaWorld Hotel Entertainment Complex Phnom Penh
NagaWorld Hotel Entertainment Complex
NagaWorld Entertainment Compl
NagaWorld Hotel & Entertainment Complex Resort
NagaWorld Hotel & Entertainment Complex Phnom Penh
NagaWorld Hotel & Entertainment Complex Resort Phnom Penh

Frequently asked questions

Does NagaWorld Hotel & Entertainment Complex offer free cancellation for a full refund?
Yes, NagaWorld Hotel & Entertainment Complex does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at NagaWorld Hotel & Entertainment Complex?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at NagaWorld Hotel & Entertainment Complex?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at NagaWorld Hotel & Entertainment Complex?
Sorry, pets aren't allowed.
Is parking offered on site at NagaWorld Hotel & Entertainment Complex?
Yes, there's free self and valet parking.
Is airport shuttle service offered by NagaWorld Hotel & Entertainment Complex?
Yes, a free airport shuttle is available from 6:00 AM to 11:30 PM at scheduled times.
What are the check-in and check-out times at NagaWorld Hotel & Entertainment Complex?
You can check in from 2:00 PM - 5:00 AM. Check-out time is 11:00 AM.
Is there an onsite casino at NagaWorld Hotel & Entertainment Complex?
No, this resort doesn't have a casino, but NagaWorld Casino (1-min walk) is nearby.
What is there to do at NagaWorld Hotel & Entertainment Complex and nearby?
NagaWorld Hotel & Entertainment Complex has 9 bars, a nightclub, and a spa, as well as an outdoor pool and a garden.
Are there restaurants at or near NagaWorld Hotel & Entertainment Complex?
Yes, there are 12 onsite restaurants, featuring Italian cuisine.
What's the area around NagaWorld Hotel & Entertainment Complex like?
NagaWorld Hotel & Entertainment Complex is in Chamkar Mon, a short 1-minute walk from Riverside and 9 minutes' walk from Cambodia-Vietnam Friendship Monument. Travelers love the resort's prime location.

Reviews

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Very rigid hotel and not flexible to cater to changes
Kah Poh, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

mara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Satisfied
Fancy hotel that spent lots on deco. Hotel is large, in a good location and well priced. Even though my floor was non smoking, I could smell a tinge of smoke most likely from the other floors.
Jonathan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone was so nice and friendly. But the hotel is sticky about it Cancellation policy
Kah Poh, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel very convenient
Joanna, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Overall good
Kenny, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff were most attentive
Jefferies, 2-night business trip
Verified Expedia guest review

2/10 Poor

Excess checking during entry and unfriendly guards. Casino guest and hotels guest entry should be separated.
MD MAMUNUR, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ye, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Comfortable hotel, easy access
There are 2 separate hotel buildings which are about 200m apart, linked by an underground shopping arcade- Naga 1 and Naga 2. When I made a booking, the confirmation does not tell you which hotel building you should go to, so there was some anxiety on my part. Naga 1 has a bigger casino, and is busier than Naga 2, which I prefer. The room in Naga 2 is very narrow. There is a walk area of less than one metre from the bottom of the bed to the wall.
3-night trip
Verified Hotels.com guest review