Guests
All properties in Phnom Penh, Cambodia

NagaWorld Hotel & Entertainment Complex

Luxury resort with spa, near Riverside

  • Free WiFi and free parking
From
$53

Image gallery

  • NagaWorld Hotel & Entertainment Complex
  • NagaWorld Hotel & Entertainment Complex
  • Outdoor Pool
  • Outdoor Pool
  • NagaWorld Hotel & Entertainment Complex
NagaWorld Hotel & Entertainment Complex. Image 1 of 50
1 / 50NagaWorld Hotel & Entertainment Complex
NagaWorld, Samdech Techo Hun Sen Park, Phnom Penh, Cambodia
8.0.Very Good.
  • I love it and it is exciting service hotel , but I thinking some khmer security Still…

    Sep 30, 2020

  • Beautiful

    Sep 27, 2020

See all 425 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Dining options
Walkable
Quiet

The following facilities or services will be unavailable from June 1 2021 to June 30 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Shuttle services
  • Spa
  • Spa/Beauty services
  • Swimming pool
    • Free parking
    • Pool
    • Free WiFi
    • Airport transfer
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 1617 guestrooms
    • Daily housekeeping
    • 12 restaurants and 9 bars/lounges
    • Full-service spa
    • Outdoor pool
    • Nightclub

    What’s around

    • In Chamkar Mon
    • Riverside - 1 min walk
    • Independence Monument - 13 min walk
    • AEON Mall - 17 min walk
    • Royal Palace - 17 min walk
    • National Museum of Cambodia - 23 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Executive Suite @ NagaWorld 1
    • Deluxe Room @ NagaWorld 1
    • Superior Room @ NagaWorld 2

    What’s around

    Landmarks

    • In Chamkar Mon
    • Riverside - 1 min walk
    • Independence Monument - 13 min walk
    • AEON Mall - 17 min walk
    • Royal Palace - 17 min walk
    • National Museum of Cambodia - 23 min walk
    • Phnom Penh Night Market - 32 min walk
    • Tuol Sleng Genocide Museum - 35 min walk
    • Central Market - 38 min walk
    • Wat Phnom - 41 min walk
    • Silver Pagoda - 17 min walk

    Getting around

    • Phnom Penh Intl. Airport (PNH) - 16 min drive
    • Phnom Penh Railway Station - 4 min drive
    • Free airport shuttle
    map
    See on map
    NagaWorld, Samdech Techo Hun Sen Park, Phnom Penh, Cambodia

    At a glance

    Hotel size

    • This hotel has 1,617 rooms
    • This hotel is arranged over 25 floors

    Arriving/leaving

    • Check-in time 2:00 PM-5:00 AM
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • At check-in, guests must provide a record of full COVID-19 vaccination

    Special check-in instructions

    The check-in location differs from the property location. To check in, go to NagaWorld 1 & NagaWorld 2 Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 1 and up. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas (15 minutes per day)
    • Free WiFi in rooms

    Transfers

    • Free airport shuttle from 6:00 AM to 11:30 PM*

    Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Free 24-hour offsite parking within 328 ft
    • Street parking available
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 12 restaurants
    • 9 bars/lounges
    • 4 coffee shops/cafés
    • Snack bar/deli
    • Poolside bar
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Number of outdoor pools - 1
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Nightclub

    Working away

    • Number of meeting rooms - 5
    • Conference space
    • Conference space size (feet) - 11539
    • Conference space size (meters) - 1072
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 2
    • Year Built - 2002
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Grab bar - near toilet

    Languages Spoken

    • English
    • Filipino
    • Khmer

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service
    • Premium bedding

    Things to enjoy

    • Individually decorated
    • Individually furnished

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    The Spa has 22 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

    The spa is open daily. Guests under 18 years old are not allowed in the spa.

    Dining

    Bistro Romano Italian - This restaurant specializes in Italian cuisine and serves lunch and dinner.

    2Pangea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

    Fortune Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

    Le Gourmet - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

    Korean Grill - This restaurant specializes in Korean cuisine and serves lunch and dinner. Open daily.

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: USD 100 per day

    Optional extras

    • Buffet breakfast is offered for an extra charge of USD 12 for adults and USD 12 for children (approximately)

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for USD 40 per night
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 7 AM to 7 PM
    • Guests under 18 years old are not allowed in the spa
    • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
    • Guests under 18 years old are not allowed in the health club or fitness facility
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    At check-in, guests must provide a record of full COVID-19 vaccination.

    COVID-19 vaccination record requirement applies to all guests aged 1 and up.

    Policies

    Only registered guests are allowed in the guestrooms.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • NagaWorld
    • NagaWorld Hotel & Entertainment Complex Resort
    • NagaWorld Hotel & Entertainment Complex Phnom Penh
    • NagaWorld Hotel & Entertainment Complex Resort Phnom Penh
    • NagaWorld Entertainment Complex
    • NagaWorld Entertainment Complex Phnom Penh
    • NagaWorld Hotel
    • NagaWorld Hotel & Entertainment Complex
    • NagaWorld Hotel & Entertainment Complex Phnom Penh
    • NagaWorld Hotel Entertainment Complex Phnom Penh
    • NagaWorld Hotel Entertainment Complex
    • NagaWorld Entertainment Compl

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, NagaWorld Hotel & Entertainment Complex does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Yes, there's an outdoor pool. Guests have pool access from 7 AM to 7 PM. The swimming pool will be unavailable from June 1 2021 to June 30 2022 (dates subject to change).
    • Sorry, pets aren't allowed.
    • You can check in from 2:00 PM - 5:00 AM. Check-out time is 11:00 AM.
    • Yes, there are 12 onsite restaurants, featuring Italian cuisine. The dining venue will be unavailable from June 1 2021 to June 30 2022 (dates subject to change). Nearby restaurants include Lazy Gecko (8-min walk), The Corn (8-min walk), and Kathmandu Kitchen (9-min walk).
    • Yes, a free airport shuttle is available from 6:00 AM to 11:30 PM at scheduled times.
    • No, this resort doesn't have a casino, but NagaWorld Casino (1-min walk) is nearby.
    • NagaWorld Hotel & Entertainment Complex has 9 bars, a nightclub, and a spa, as well as an outdoor pool, a fitness center, and a garden.
    8.0.Very Good.
    • 8.0.Very Good

      The newness of the place, connecting both hotels with an underground mall. Good food, excellent hospitality by staff. More seating in front and check in/out spaces. I feel would be a good thing.

      3 night trip with friends, Mar 11, 2020

      Verified Orbitz guest review

    • 10.0.Exceptional

      Perfect. Plenty of services room excellent good location

      2 night trip with friends, Feb 16, 2020

      Verified Expedia guest review

    • 6.0.Good

      Very nice hotel... nice view ..nice bed nice shower. but it’s a smoking facilities even non smoking room i can still smell the smoke The tall Chinese front desk lady should be a little more polite when speaking to customer.. she’s rough.., otherwise I give 5 stars

      Caroline, 3 night trip with friends, Jan 26, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      It was amazing, I didn’t enjoy how the bars were too pushy with drinks

      3 night trip, Jan 22, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      Great facility, good food court, decent casino. Room was very nice, great shower and bathroom facilities. Comfortable bed. Good affordable food court. I was ignored in terms of drinks and cigarettes which I understood were free to gamblers and so it cost the casino much additional gambling on my part. Dumb on their part not to attend to that. Too many “families” such is Asia but why bring children to a casino hotel? Ridiculous.

      2 night trip, Jan 19, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      It was my second time staying at this hotel and I stayed at Naga World 2. The price was very affordable and the hotel was great.

      1 night trip with friends, Jan 17, 2020

      Verified Expedia guest review

    • 6.0.Good

      Protest resulted in poor service.

      There was a protest going on outside of the hotel during our trip. Many of the employees were part of the protest. This caused a major decrease in service level. Room service was not available. We went to the Golden Bowl restaurant and were told they could only make 1 item. We ordered that item (egg with ham, toast, and a bowl of noodles) the staff forgot about our order and we ended up waiting for 45 minutes to get food. Additionally, many of the drinks were not available at the bars. However, we had lunch at the Italian restaurant and the service there was great.

      Matthew, 1 night trip, Jan 9, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      The hotel is very nice, but it’s worse than going into an airport terminal. Parking is limited, very hard to find parking even in their parking structure. Before you book beware of undisclosed fees bc there’s a $100 deposit and the room is non-refundable. Staff not very friendly

      Leah, 1 night romance trip, Jan 2, 2020

      Verified Expedia guest review

    • 2.0.Poor

      Poor service. They should train their staff better & more professional

      2 night family trip, Dec 26, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      🙂 I’m so happy to stay in NagaWorld 2 everytims when I coming to Cambodia, 😊

      Solita, 2 night family trip, Dec 19, 2019

      Verified Hotels.com guest review

    See all 425 reviews