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NagaWorld Hotel & Entertainment Complex, Phnom Penh

5-star5 stars
NagaWorld, Samdech Techo Hun Sen ParkPhnom PenhCambodia

Luxury resort with 20 restaurants, near Independence Monument
  • Free buffet breakfast, free WiFi, and free parking
Good7.2
Service
Fantastic service
Amenities
Great amenities
Cleanliness
Could use a good cleaning
Comfort
More comfort would be nice
334See all 334 Hotels.com reviews
From 610 reviewsTripAdvisor Traveller Rating

NagaWorld Hotel & Entertainment Complex, Phnom Penh

from $53
  • Executive Suite, 1 King Bed
  • Deluxe Room
  • Standard Room
  • Deluxe Room (Online Promotion)
  • Standard Room (Online Promotion)
  • Superior Room (New Hotel Tower)

At a glance

Key facts

Hotel size

  • This hotel has 1,617 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

  • Free nearby parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • 20 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Nightclub
  • Pool umbrellas
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 11539
  • Conference space size (meters) - 1072
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2002
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa has 22 treatment rooms. Services include massages. The spa is equipped with a sauna and a spa tub.

Dining

Bistro Romano Italian - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Chopstick Noodle House - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Fortune Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Indochine - This restaurant serves lunch and dinner.

Korean Grill - This restaurant serves lunch and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

NagaWorld Hotel & Entertainment Complex, Phnom Penh’s small print

Also known as

  • NagaWorld
  • NagaWorld Entertainment Complex
  • NagaWorld Entertainment Complex Phnom Penh
  • NagaWorld Hotel
  • NagaWorld Hotel & Entertainment Complex
  • NagaWorld Hotel & Entertainment Complex Phnom Penh

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 40.0 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around NagaWorld Hotel & Entertainment Complex, Phnom Penh

Landmarks

  • Heart of Phnom Penh
  • Royal Palace - 17 min walk
  • Tuol Sleng Genocide Museum - 33 min walk
  • Independence Monument - 12 min walk
  • Silver Pagoda - 14 min walk
  • National Museum of Cambodia - 21 min walk
  • Wat Phnom - 38 min walk
  • Samdach Hun Sen Park - 0 min walk

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 24 min drive
  • Phnom Penh Railway Station - 16 min drive
  • Free self parking
  • Free valet parking
  • Free parking nearby

Recent reviews

Good 7.2 From 334 reviews

NagaWorld Hotel & Entertainment Complex, Phnom Penh
Exceptional10.0
Everything was great overall.
MOHAMMED, us3 night trip
NagaWorld Hotel & Entertainment Complex, Phnom Penh
Fair4.0
Poorly maintained smelly hotel - beware!!!
The hotel is not very well maintained. Room was smelly, probably from previous smokers. When we complained, hotel would not move us to another room. Wall paper was peeling or bubbling throughout the room as well as the hallways. Carpeting in room was old, stained from cigarettes, and smelled of smoke. Hotel staff are not very friendly, except for housekeeping staff that were always very cheerful and greeted us as we passed by. Other staff totally ignored us as they walked by or got into/out of elevators. Much different than the hotels we stayed at on our Asia trip where staff was very welcoming through out their hotels. I definitely would not slay in this hotel again and warn any guest to have second thoughts. Don't make my mistake...you will regret it.
Denis, us4 night trip
NagaWorld Hotel & Entertainment Complex, Phnom Penh
Very Good8.0
Extravagant bling bling decor !
We were in the new tower and very happy about the choice.The room is smaller than the one I had in October but very comfortable with all amenities provided.No need of the adaptor I had to buy in Tower 1 as there is 2 types of plugs. We had a special price because as the hotel is not yet finished but the workers started very early,about 7 am.To compensate the inconvenience we were allowed a late check out at 2 pm.
LILIANE, us3 night trip with friends
NagaWorld Hotel & Entertainment Complex, Phnom Penh
Fair4.0
Need to improve.
Room was smelling of cigarette smell. Unbearable.TV was not working three out of four days. Housekeeping was very good. One night the bed was not turned down and room was not refreshed. Le Gourmet restaurant was excellent for dining.
Grace, us4 night business trip
NagaWorld Hotel & Entertainment Complex, Phnom Penh
Exceptional10.0
Naga's review
Fantastic place, keeps you busy all day round in every way.
LIM, us1 night trip with friends

See all reviews

NagaWorld Hotel & Entertainment Complex, Phnom Penh

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