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1 room, 2 adults

NagaWorld Hotel & Entertainment Complex, Phnom Penh

5-star5 stars
NagaWorld, Samdech Techo Hun Sen Park, Phnom Penh, Cambodia

Luxury resort with 12 restaurants, near Riverside
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 851 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Value
Best value for money
Service
Service is adequate
Comfort
More comfort would be nice

NagaWorld Hotel & Entertainment Complex, Phnom Penh

from $49
  • Executive Suite @ NagaWorld 1
  • Deluxe Room @ NagaWorld 1
  • Superior Room @ NagaWorld 2

What’s around NagaWorld Hotel & Entertainment Complex, Phnom Penh

Top spots nearby

Recommended by this property

  • Silver Pagoda (9-minute walk)
  • Independence Monument (9-minute walk)
  • Royal Palace (11-minute walk)
  • AEON Mall (11-minute walk)
  • National Museum of Cambodia (12-minute walk)
  • Phnom Penh Night Market (21-minute walk)
  • Tuol Sleng Genocide Museum (21-minute walk)
  • Central Market (21-minute walk)
  • Wat Phnom (26-minute walk)
  • Riverside (29-minute walk)

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 6.2 miles/9.9 km
  • Phnom Penh Railway Station - 4 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 1,617 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11:30 AM
Airport shuttle service is available at scheduled times from 6:00 AM to 11:30 PM. Fees may apply. Contact the property in advance to make arrangements. Check-in for the Superior Room is based at a different location, Naga 2.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (15 minutes per day)

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle from 6:00 AM to 11:30 PM *

Parking

  • Free valet parking

  • Free nearby parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 12 restaurants
  • 9 bars/lounges
  • 4 coffee shops/cafés
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Nightclub
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 11539
  • Conference space size (meters) - 1072
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Year Built - 2002
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Khmer
  • Malay
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa has 22 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Bistro Romano Italian - This restaurant specializes in Italian cuisine and serves lunch and dinner.

2Pangea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fortune Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Le Gourmet - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Korean Grill - This restaurant specializes in Korean cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

NagaWorld Hotel & Entertainment Complex, Phnom Penh’s small print

Also known as

  • NagaWorld
  • NagaWorld Hotel & Entertainment Complex Resort
  • NagaWorld Hotel & Entertainment Complex Phnom Penh
  • NagaWorld Hotel & Entertainment Complex Resort Phnom Penh
  • NagaWorld Entertainment Complex
  • NagaWorld Entertainment Complex Phnom Penh
  • NagaWorld Hotel
  • NagaWorld Hotel & Entertainment Complex
  • NagaWorld Hotel & Entertainment Complex Phnom Penh
  • NagaWorld Hotel Entertainment Complex Phnom Penh
  • NagaWorld Hotel Entertainment Complex
  • NagaWorld Entertainment Compl

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7 AM to 7 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

    Guests under 18 years old are not allowed in the health club or fitness facility.

    Guests under 18 years old are not allowed in the spa.

    Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    Deposit: USD 100 per day

    Optional extras

    Rollaway beds are available for USD 40 per night

    Buffet breakfast is offered for an extra charge of USD 12 for adults and USD 12 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Good 7.8 From 782 reviews

    Poor 2.0
    Smoke filled rooms, cold showers
    Stayed in the Naga 2 facility. The hotel is very nice. The rooms are good sized and well appointed. However I have two major reasons why I gave it a bad rating. The rooms smell strongly of smoke. I am not very sensitive to smoke and typically have no problems being in a smoky environment. Which is what is on the casino level floor. But the rooms also are smoke filled. I had to change rooms on the second day because the first room smelled so bad. The second room I got was fine initially but after going out in the city for the day I came back to a room that smelled strongly of smoke. Mind you nobody else was with me and there was no smoking in that room. I think it is the hotels air conditioning system. It is pumping smoke filled air from the casino floor into your guest room. It made for two sleepless nights and my clothes and hair smelling like smoke. My second major problem with the hotel was the lack of a hot shower no matter what time of day or how long you let the water run it never got hot. In fact it never even got really warm. It was lukewarm to cold and made for a speedy, miserable shower. Again I experienced this in two separate rooms and my friend also did in a different room on a different floor. Also they didn't have a hair dryer in the room. The place is very nice looking and the staff was very courteous but unfortunately it was one of the worst stays I've ever had anywhere due to the above reasons.
    usTrip with friends
    Exceptional 10.0
    See it all, and leave with more than memories!
    We ate at the buffet restaurant until we burst. Wife loved the freshness of the seafood, and other Asian delights. The hotel is a casino, so you can choose to live it up or visit the local sites which are close by. We hired a Kut Kut driver to take us all over Phnom Penh. Had a blast.
    usRomance trip
    Fair 4.0
    Naga double faced accomodations
    there are 2 towers at the Naga complex. #1 is the old tower (20 yrs old) and #2 is the new tower, just completed last year. We spent time in rooms at both towers. #2 was clearly new and in good condition, while #1 was clearly old and in crappy condition with dated furniture, bad wi-fi, smoky (all rooms are smoking rooms), and confusing elevators to different parts of the tower. The only pool is on the 6th floor of #1 tower, and was ok, but no lounges to lie on, only tables and chairs around the pool deck. The buffets breakfasts were good at both towers. Very uncomfortable. Anyway, if you stay at Naga, be sure to book at #2 or avoid it all together
    Ray, us2 night romance trip
    Very Good 8.0
    Only Casino hotel in Phnom Penh
    Casino hotel. Owned by the Chinese and catering to the Chinese tourist. Not as elegant compare to the new hotel in Macau and Vegas. They have two hotels in the area: Naga 1 and Naga 2. Did not know which hotel I stay in until I check the front desk of Naga 1. They do offfer shuttle service to the airport
    usTrip with friends
    Exceptional 10.0
    Clean room and confortable
    Sim, us3 night trip

    NagaWorld Hotel & Entertainment Complex, Phnom Penh

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