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1 room, 2 adults

Sanctuary Cap Cana, All-Inclusive Adult Resort, Punta Cana

5-star5 stars
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302, Dominican Republic

Adults-only beachfront property with spa, near Juanillo Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Service
Fantastic service
Location
Great location
Room
Great room
Food
Delicious food

Sanctuary Cap Cana, All-Inclusive Adult Resort, Punta Cana

from $410
  • Beach Front Jr. Suite
  • Junior Suite (Castle)
  • Junior Suite, Oceanfront (.)
  • Junior Suite (Castle, Swim Out)
  • Honeymoon Suite, Private Pool
  • Junior Suite, Ocean View
  • Villa, Oceanfront (Monarch)
  • Villa (Monarch)
  • Royalty Villa
  • Junior Suite (Luxury)
  • Junior Suite, Ocean View (Premium)
  • Premium Suite, Ocean View (Premium, Luxury)
  • Luxury Suite, Ocean View
  • Suite, 1 Bedroom (Castle)
  • Villa, 1 King Bed

What’s around Sanctuary Cap Cana, All-Inclusive Adult Resort, Punta Cana

Landmarks

  • Juanillo Beach - 6 min walk
  • Punta Cana Beach - 5.1 mi / 8.3 km
  • Punta Espada Golf Course - 3.6 mi / 5.9 km
  • Scape Park at Cap Cana - 4.1 mi / 6.6 km
  • Scape Park - 4.3 mi / 6.9 km
  • Indigenous Eyes Ecological Park - 5.3 mi / 8.6 km
  • La Cana Golf Course - 6.9 mi / 11.1 km
  • Downtown Punta Cana - 13.4 mi / 21.6 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 17 min drive

At a glance

Key facts

Size

  • 165 rooms
  • Arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Payment types at the property

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Food and drink
  • 5 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • Fitness classes on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 3466
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2007
  • Elevator
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Jetted bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Airport transfers
  • Laundry/dry cleaning services

Spa

Sanctuary Spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Blue Marlin - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Casabella - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

Wok - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

The Steakhouse - This steakhouse specializes in Argentinean cuisine and serves dinner only. Open daily.

Capriccio - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Sanctuary Cap Cana, All-Inclusive Adult Resort, Punta Cana’s small print

Also known as

  • Cap Cana Sanctuary
  • Sanctuary Cap Cana AlSol All Inclusive Adults
  • Sanctuary AlSol All Inclusive Adults
  • Sanctuary Cap Cana AlSol Adults
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  • Sanctuary All Inclusive Playa Hotels Resorts
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  • Sanctuary Cap Cana Adults Playa Hotel Resorts
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  • Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
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  • Sanctuary Cap Cana Adults Playa Resorts
  • Sanctuary Cap Cana by AlSol All Inclusive Adults Only
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  • Sanctuary Cap Cana by Alsol All Inclusive
  • Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
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  • Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts
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  • Sanctuary Cap Cana Hotel Punta Cana
  • Sanctuary Cap Cana Resort
  • Sanctuary Cap Cana Alsol All Inclusive
  • Sanctuary Alsol All Inclusive
  • Sanctuary Cap Cana Alsol

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 7 PM.
  • Guests under 18 years old are not allowed in the spa.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Superb 9.0 From 655 reviews

    Poor 2.0
    super cheap
    This is not a 4 or a 5 star property. As soon as you enter the room you realize that. We had gotten the honey moon suite in the castle. Problem is that there are very few photos of the room. The pool that we had outside the room was super small and there was minimal furniture outside. There were 2 pieces of 2x4 feet of dirty carpet on each side of the bed that seemed was not cleaned in ages. All the door knobs and the faucets were what you find in a cheap motel. For the price you pay for you feel like you got very little. The part that really annoyed me, and I talked to many other guests in the resort was charging $12 for internet. The only free internet is near the front desk. For you to have internet in the room you need to pay $12. After charging me $700 a night you really can't provide that service for free? Or just charge me more and give it to me for free. They are just cheap. Instead of giving us wristbands , we need to give our room number so the check arrives after each meal. Once the bill comes the balance is zero but this is their cheap way of making us paying their poor workers . The whole process takes longer. No all inclusive place pulls a cheap move like this.
    ALEX, usOther trip
    Exceptional 10.0
    TRUE Paradise!
    Paradise, Paradise, Paradise!! That is all I kept on saying to myself and my boyfriend while we were there. We stayed 8 days and 7 beautiful nights in the Monarch Villa, which was only a short walk to the beach and main pool area. We stayed in the Monarch Villa - beautiful! We had a garden view which was totally ok because we spent most of our time at the pools and beaches. King bed was fabulous, bathroom was big and loved the separate shower and toilet rooms. The security box was a great feature and we used every day. Made us more comfortable leaving our valuable in the room and thank you for offering it :) Nicole and the staff helping her in the Villa Concierge were more then helpful with accommodating car service to and from the airport (which was only 10 min away) and took care of us in a fast and appropriate time when we arrived and left SCC. She treated us like family, which made it that much more comfortable and enjoyable. She checked in on us from time to time, not too much as she knows her guests want to enjoy their time. She took care of any needs/wants we had prior, during and after our stay. Our butler, Eric...LOVED him!! He treated us to a nice tour of the facilities, answered any and all questions we had and made many useful suggestions per where to eat, what times and took care of picking us up for reservations and taking us to the Castle pool and Ocean Bar. I know hes called a Butler, but Eric was our friend while we there..he talked to us casually and
    Melissa, usOther trip
    Very Good 8.0
    clean property, many pools, decent food and excellent events daily! a few negative points; 1. bedding sheets were extremely soggy when we checked in.. I meant every day. even papers/money became soggy in the hotel room despite of sunny weather outside. why? 2. shower booth in hotel room. water kept coming out from the shower booth (because there is no boundaries between shower booth and bathroom) and the entire bathroom became tsunami. saw people next door were complaining as well. 3. service was great. all of staff was friendly, but main chef (the tallest guy) from buffet can be really annoying. I felt like he was harassing me and chasing me around while I was getting food. kept saying hi, how are you, and talking in Spanish to his coworkers and laughing. one point I stopped smiling after getting harassed for a good 10 mins. we need some personal space here. came to relax. not to be harassed by strangers. 4. I was expecting to have some blue ocean.. but there are too many seaweeds around this hotel which made water extremely brown.. I saw them cleaning seaweeds every day, but nobody was in the water. so sad. other than these, I highly recommend this hotel. hope to come back soon! enjoy!! Thank you and especially Damiron, waiter, who served at seafood restaurant/ mexican night. you are awesome!
    Eunice, us3 night family trip
    Exceptional 10.0
    This resort is top-class from start to finish. From the moment we arrived on our honeymoon until the last second of our trip, the service and treatment was extraordinary. I know everyone is worried about the situation in the DR right now, but listen to me when I tell you that the food was fresh daily, security is very tight, and almost all the drinks were imported. The entire staff- from the bartenders to the first desk are very aware and conscious of the situation and reassured my wife and I that this hotel is dissimilar from any other and they definitely lived up to the hype with their work ethic and class displayed on a daily basis. Not a single second did I have my drink or even my belly empty. Everywhere you looked there was someone catering to your needs and they really made our trip such an unforgettable one! Second to none, my butler Santo was more than I could have ever asked for. He made our lives so much easier by scheduling our daily activities, keeping us informed about what's new at the resort, making dinner reservations, and even bringing us cocktail drinks while we lounged at the pool in our own room. Never did I have to ask or be worried about anything. Santo was always one step ahead of me with solutions to my needs. I honestly wish I could take this guy home with me! He was such a gentleman and I definitely hope for him to get promoted in the company ASAP! Thank you Expedia and Sanctuary for making our trip so great!
    Gevork, us6 night family trip
    Exceptional 10.0
    The resort was GORGEOUS! Decorated impeccably. The pools were all amazing. You could find a zen quiet place to hang out at multiple pools, or post up at the swim up bar at the main pool. The room was great! Clean and cool. The staff was AWESOME. Our butler JT was so incredibly helpful. Always anticipating our needs before we even knew we had them. I’m probably forgetting people, but Moises at our castle bar was great, Conan was SO sweet and remembered us every time we literally didn’t even have to repeat our room number more than once, Geramiah was our server multiple times and always so much fun, Gilbert and Carlos at the pool bar were awesome. We literally could not have asked for better staff. Everyone was extremely accommodating. We never had a bad meal. Especially for an all inclusive resort, I was truly impressed. Sanctuary town festival was a blast on Saturday. The steak house was SO GOOD (get the tomahawk meal for two, you cook the meat to your liking on a hot stone and it was DELICIOUS). WOK hibachi was great. Blue marlin such good seafood. We never ate at the Italian restaurant mainly because I had read that it was a fan least favorite, but based on the other food I’m sure it was at least decent. We felt more than safe our entire stay. Don’t hesitate if you are contemplating booking.
    us5 night trip

    Sanctuary Cap Cana, All-Inclusive Adult Resort, Punta Cana

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