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Welby 20, London

2.5 stars
20 Belsize ParkLondonEnglandNW3 4DUUnited Kingdom, 800-491-6126
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Good3.2 / 5
Location
Location is ok
Room
Room needs to be redecorated
41See all 41 Hotels.com reviews
From 29 reviewsTripAdvisor Traveller Rating
  • London (LHR-Heathrow) 37-min drive; 19.5 miles/31.3 km
  • London (LCY-London City) 40-min drive; 12.2 miles/19.7 km
  • London (LTN-Luton) 44-min drive; 30.9 miles/49.8 km
  • London (XQE-Ebbsfleet International Train Station) 61-min drive; 27.4 miles/44.1 km
  • London (STN-Stansted) 63-min drive; 40.3 miles/64.8 km
  • London (LGW-Gatwick) 73-min drive; 43.5 miles/69.9 km
  • London South Hampstead Station 14-min walk; 0.7 miles/1.1 km
  • London Hampstead Heath Station 14-min walk; 0.7 miles/1.1 km
  • London Finchley Road And Frognal Station 16-min walk; 0.8 miles/1.2 km
  • Swiss Cottage Underground Station 7-min walk; 0.4 miles/0.6 km
  • Belsize Park Underground Station 9-min walk; 0.4 miles/0.7 km
  • Finchley Road Underground Station 10-min walk; 0.5 miles/0.8 km
  • Onsite parking not available

Welby 20, London

Hotel Info: 866-539-8117

from $73
  • Standard Double Room

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-6:30 PM
  • Check-out time is 11 AM
  • Express check-in/out
The front desk is open during the following times:
  • Monday - Friday: 10 AM - 6:30 PM
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Check-in for this property is based at a different location, 37 Belsize Avenue NW3 4BN. The office is open from from 9:30 AM to 6:30 PM Monday to Friday and from 10:30 AM to 3 PM on Saturday. Guests planning to arrive outside reception hours must contact the hotel at least 48 hours in advance to make special arrangements using the number on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Welby 20
  • Welby 20 Apartment
  • Welby 20 Apartment London
  • Welby 20 London

Policies

Accommodations are situated at multiple addresses.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Optional extras

Cribs/Infant beds are available for GBP 0 per night

WiFi is available in guestrooms for GBP 5.00 per 24-hour period (rates may vary)

WiFi is available in public areas for GBP 5 per night (rates may vary)

In the hotel

Services
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

In the room

Home comforts
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
Be entertained
  • 19-inch LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Refrigerator
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Housekeeping - once per stay
  • Access via exterior corridors

Welby 20, London’s small print

Also known as

  • Welby 20
  • Welby 20 Apartment
  • Welby 20 Apartment London
  • Welby 20 London

Policies

Accommodations are situated at multiple addresses.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Optional extras

Cribs/Infant beds are available for GBP 0 per night

WiFi is available in guestrooms for GBP 5.00 per 24-hour period (rates may vary)

WiFi is available in public areas for GBP 5 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 41 reviews

Welby 20, London
Excellent4.0 / 5
Nice place
Nice place in a lovely area
3 night business trip
Welby 20, London
Good3.0 / 5
Pleasant but room may not be at address you booked
Stayed here more than once. The rooms tend to be clean and generally well kept but somewhat less than new. (Chipped paint; wonky shower; that sort of thing.) My big gripe is that they have rooms at several addresses so finding your room becomes a bit of a treasure hunt. Something like this... You'll start by going to the address you booked, feeling a bit wet from the rain but not getting your coat out of your bag because you're nearly there; can't get in; phone hotel; discover they've gone home; wander about confused; wish you'd got your coat out; bump into someone else in same situation; they happen to know where the main hotel address is; walk to hotel; search everywhere for keys; finally find keys taped to front of hotel; discover your room is at another address; put coat on; the rain stops; you finally find room. Tip: don't try this with luggage.
1 night business trip
Welby 20, London
Poor1.0 / 5
Absolutely SHOULD AVOID
Horrible experience. Should AVOID this hotel. At first The hotel is not located as mentioned. It was 15 mins walk from the reception’s building. The hotel is not near belsize park station. I had a plan to use this station and northern line for my business but I needed to change my plan. Secondly it was really hard for me to walk 15 mins in rainy weather because I had two big bags. The staff gave me small map to the hotel which they run, and didn't pay me taxi charge. And also, the staff passed me two towels for the shower room. Thirdly the room was not ready when I arrived . Bed sheets, towels, dishes, cups glasses and rubbish who last customer used were still there. I have complained to the hotel reception by my mobile because there is no telephone in the room, old lady said "All cleaners are very busy today. We are NOT HOTEL. Just providing accommodation". I asked her why you couldn't provide another room which is ready, but she said " fully booking today". But I couldn't find another customer in the hotel. I think it was not busy day. 1 hour and 30 mins later, finally cleaner came to my room. They started cleaning even I was staying at the room. I was very tired and wanted to sleep for a few hours after checking in, but needed to change the plan again. Lastly staff reaction was horrible and very aggressive. I must say that was a hostile attitude. Absolutely SHOULD AVOID.
1 night business trip
Welby 20, London
Fair2.0 / 5
Very rude check in staff
We were met on our arrival by a very rude older man who demanded to know why we were so late ( the tube was closed and we had had a nightmare journey ) so this was all we needed ! Room itself was fine, though toilet pedestal leaked badly and the paintwork in the shower room left a lot to be desired as it was very flaky. Shower head was also very grimey. Wouldn't recommend and certainly won't stay at this hotel again.
1 night trip
Welby 20, London
Excellent4.0 / 5
Good value
On arriving I was "upgraded" from the Welby 20 to the Welby 37. So actually this is a review of the 37 (just along the road). Great location, friendly staff. The room was clean, the bed comfortable - no complaints. I would stay again.
1 night business trip

See all reviews

Welby 20, London

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