All hotels in Mazatlan, Sinaloa, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Riu Emerald Bay All Inclusive, Mazatlan

3.5 stars
Calzada Camaron SabaloZona Costera Cerritos 3404, MazatlanSIN82110Mexico, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.0 / 5
Breakfast
Tasty breakfast
Service
Fantastic service
Vibe
Awesome vibe
Food
Food is all right
296See all 296 Hotels.com reviews
From 2,802 reviewsTripAdvisor Traveller Rating

Riu Emerald Bay All Inclusive, Mazatlan

Hotel Info: 866-539-8117

from $347
  • Double Room
  • Suite Jacuzzi Vista al Mar Mexico
  • Standard Europe
  • Standard Latam
  • Standard Doble Vista al Mar Mexico
  • Suite Jacuzzi Ocean View
  • Double Room, Ocean View
  • Family Room
  • Junior Suite Vista al Mar Mexico
  • Standard Room
  • Habitacion Familiar Vista al Mar Mexico

At a glance

Key facts

Hotel size

  • This hotel has 716 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Emerald Bay Riu
  • Riu Emerald
  • Riu Emerald Bay
  • Riu Emerald Bay All Inclusive
  • Riu Emerald Bay All Inclusive Mazatlan
  • Riu Emerald Bay Mazatlan

Policies

Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Unscheduled early departures will result in a full penalty. For more details, please contact the office using the information on the reservation confirmation received after booking.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

In the hotel

Food and drink
  • Free breakfast
  • 4 restaurants
  • 4 bars/lounges
  • Swim-up bar
  • Poolside bar
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Health club
  • Spa treatment room(s)
  • Steam room
  • Nightclub
  • Swim-up bar
  • Sauna
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 28594
  • Conference space size (meters) - 2656.466
  • Computer station
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities
  • Kayaking
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Volleyball

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours

Recreation

On Site

  • Health club
  • Sauna
  • Steam room
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Sailing on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Water skiing on site
  • Windsurfing on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Riu Emerald Bay All Inclusive, Mazatlan’s small print

Also known as

  • Emerald Bay Riu
  • Riu Emerald
  • Riu Emerald Bay
  • Riu Emerald Bay All Inclusive
  • Riu Emerald Bay All Inclusive Mazatlan
  • Riu Emerald Bay Mazatlan

Policies

Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Unscheduled early departures will result in a full penalty. For more details, please contact the office using the information on the reservation confirmation received after booking.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 296 reviews

Riu Emerald Bay All Inclusive, Mazatlan
Outstanding5.0 / 5
Great Hotel overall, best if you had a car.
Best stay in Mazatlan ever...
4 night romance trip
Riu Emerald Bay All Inclusive, Mazatlan
Outstanding5.0 / 5
Incredible
Incredible stay. My kids didn't want to leave. The only setback was being so far from the plaza and shopping areas. The hotel itself was remarkable. We were completely spoiled there. Wish we could have stayed longer.
4 night family trip
Riu Emerald Bay All Inclusive, Mazatlan
Outstanding5.0 / 5
Getaway
Awsome place to stay service was excellent. All inclusive with option of two other restaurants with reservations. Every night a show for entertainment. This was truly a great experience can't wait to come back. Beach access and fours pools and one adult pool with bar access ahhhhhh that vacationing.....
3 night family trip
Riu Emerald Bay All Inclusive, Mazatlan
Outstanding5.0 / 5
Family vacation
Can't go wrong with All Inclusive! The only negative is, the beach currents were too dangerous at the time of our stay (early June). Everything else the resort had to offer was excellent! I would definitely stay here again, my kids loved it!
3 night family trip
Riu Emerald Bay All Inclusive, Mazatlan
Excellent4.0 / 5
Good customer services
We travel with our pet everywhere so our dog was going to stay with a local vet during the vacation well at the end the vet that we pick was not open on sundays but we where lucky since the head of the security at the hotel was nice enough to find us another local vet who was open on sundays and also wait for us until 7 pm so our pet could stay there thanks guys AAA + customer services for the security manager at Rui Mazatlan
2 night family trip

See all reviews

Riu Emerald Bay All Inclusive, Mazatlan

Is the description of this hotel not correct? Tell us