Skip to main content.
All properties in Mazatlan, Sinaloa, Mexico
1 room, 2 adults

Riu Emerald Bay All Inclusive, Mazatlan

3.5-star3.5 stars
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlan, SIN, 82110, Mexico, 800-491-6126

All-inclusive beachfront property with golf course, near Cerritos Beach
  • Free hot/cold buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect® Rewards nights here
Fantastic service
Delicious food
Tasty breakfast
Bar and Beverages
Standard bar
398See all 398 reviews
From 3,788 reviews

TripAdvisor Traveller Rating

Riu Emerald Bay All Inclusive, Mazatlan

More Info: 866-539-8117

  • Double Room
  • Double Room, Ocean View
  • Family Room
  • Suite Jacuzzi Ocean View
  • Standard Doble Vista al Mar Mexico
  • Standard Latam
  • Standard Europe
  • Junior Suite Vista al Mar Mexico
  • Suite Jacuzzi Vista al Mar Mexico
  • Habitacion Familiar Vista al Mar Mexico
  • Double Room (B2C)
  • Double Room, Ocean View (B2C)
  • Family Room (B2C)
  • Suite, Jetted Tub, Ocean View (B2C)

What’s around Riu Emerald Bay All Inclusive, Mazatlan


  • On the beach
  • Golden Zone - 5.8 mi / 9.3 km
  • Cerritos Beach - 0.3 mi / 0.5 km
  • Mazatlan International Center - 5.1 mi / 8.3 km
  • Mazatlan Aquarium - 7.8 mi / 12.5 km
  • Playa Norte - 7.9 mi / 12.7 km
  • Mazagua Aquatic Park - 0.2 mi / 0.3 km
  • Witches Beach - 0.3 mi / 0.5 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 38 min drive
  • Free self parking

At a glance

Key facts


  • 716 rooms
  • Arranged over 20 floors


  • Check-in time 4 PM-11 PM
  • Check-out time is 11 AM
  • Express check-in/out
There is no front desk at this property. There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
Food and drink
  • Free hot/cold buffet breakfast daily
  • 4 restaurants
  • 5 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 3
  • Children's pool
  • Health club
  • Golf course on site
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Horse riding/rental on site
  • Playground on site
  • Windsurfing on site
  • Golf lessons available nearby
  • Golfing nearby
  • Nightclub
  • Swim-up bar
  • Spa tub
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (meters) - 480
  • Computer station
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities
  • Fitness facilities
  • Volleyball

  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities


Renova Spa has 6 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.


Las Tres Islas - This restaurant serves breakfast and dinner. Open daily.

Bamboo - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Tabasco - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Las Gaviotas - This poolside buffet restaurant serves lunch and dinner. Open daily.

El Cerro - Onsite lobby lounge. Open daily.

Riu Emerald Bay All Inclusive, Mazatlan’s small print

Also known as

  • Emerald Bay Riu
  • Riu Emerald
  • Riu Emerald Bay
  • Riu Emerald Bay All Inclusive
  • Riu Emerald Bay All Inclusive Mazatlan
  • Riu Emerald Bay Mazatlan
  • Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
  • Riu Emerald Bay All Inclusive All-inclusive property
  • Riu Emerald Inclusive inclusi


Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the health club or spa tub.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.6 From 398 reviews

Riu Emerald Bay All Inclusive, Mazatlan
Very Good8.0
Riu Mazatlan
Great stay, fabulous staff, beautiful view, fabulous pool. Food could be better, difficult making reservations for Mexican restaurant. This should be changed. Towels are older and worn. We thoroughly enjoyed our stay
laura, us6 night romance trip
Riu Emerald Bay All Inclusive, Mazatlan
Food was terrible, service was poor.
A Traveler, usOther trip
Riu Emerald Bay All Inclusive, Mazatlan
Too many people for the facilities
The staff is hard working and friendly. The room overlooked the ocean and was ok. However, the hotel is too big for the facilities. they are supposed to have four restaurant, but one of the restaurants was closed the whole time we were there and the two specially restaurants were difficult to get reservations even though when you looked inside, only half of the tables were in use. On the last day we were there, the two specialty restaurants were shut down completely for cleaning. In the buffet restaurant, we got jostled around because too many people trying to get food. The bars were the same situation. Two of the bars were shut down the whole time we were there so the other bars were crowded and not enough bartenders to service the people. We were there on the off season, I would hate to think of what this hotel is like in the busy season. We will not return to this hotel and I do not recommend it.
Robert, us4 night romance trip

See all reviews

Riu Emerald Bay All Inclusive, Mazatlan

Is the description of this hotel not correct? Tell us