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Suly Resort and Spa, Ubud

3 stars
Jl. Cok Rai Pudak, Br. Yangloni, PeliataUbudBali80571Indonesia, 800-491-6126
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Good3.7 / 5
Pool
Great pool
Value
Best value for money
Cleanliness
Could use a good cleaning
WiFi
WiFi system needs upgrading
88See all 88 Hotels.com reviews
From 363 reviewsTripAdvisor Traveller Rating

Suly Resort and Spa, Ubud

Hotel Info: 866-539-8117

from $20
  • Deluxe Room, Garden View
  • Standard Room (Rice Field View)
  • Gardenia Cottage
  • Deluxe Room, View
  • Family Room
  • Palm Room
  • Deluxe Room (Rice Field View)
  • Standard Room
  • Superior Twin Room (Special Offer)
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 67 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details. In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 28, 2017 (from midnight March 27, 2017 to early morning March 29, 2017). Check-in and check-out will not be possible on March 28, 2017. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Offsite

  • Free area shuttle within 1 km

Other information

  • No alcohol allowed onsite

Also known as

  • Suly
  • Suly Resort
  • Suly Resort Ubud
  • Suly Ubud
  • Suly Hotel Gianyar

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Transfers via required shuttle are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Cooked-to-order breakfast is offered for an extra charge of IDR 60000 per person (approximately)

Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one way)

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Full-service spa
  • Playground on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Pool umbrellas
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1994
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Freshen up
  • Free toiletries
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Phone
More
  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Thai massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy.

Suly Resort and Spa, Ubud’s small print

Also known as

  • Suly
  • Suly Resort
  • Suly Resort Ubud
  • Suly Ubud
  • Suly Hotel Gianyar

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Transfers via required shuttle are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Cooked-to-order breakfast is offered for an extra charge of IDR 60000 per person (approximately)

Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 88 reviews

Suly Resort and Spa, Ubud
Good3.0 / 5
Beautiful, but have patience
I wasn't happy with the amount of time it took for me to do anything at the reception desk. There was a lot of people there and only a few knew what they were doing causing me to be "helped" multiple times by people who didn't know how to help me. There is a school, so the children are training in how to run the hotel... This required a lot of patience for me.
2 night trip with friends
Suly Resort and Spa, Ubud
Excellent4.0 / 5
Blissful, beautiful property with good service
I was at the resort for ten days, my room had a balcony which overlooked the rice fields and I could see the sacred mountain every morning. I loved it. The owners are providing a valuable service for young people entering the workforce, they provide in-depth training for them which is commendable. As a result, the service a guest gets is superb. The only negative was the lack of WiFi in the rooms, I needed to communicate with booking agents and was thwarted throughout the stay.
5 night trip
Suly Resort and Spa, Ubud
Excellent4.0 / 5
Great Pick!
Suly Resort was great! Our room was clean and spacious. The bathroom was a little smelly but was clean and well stocked. The hotel had two pools and a spa. When we arrived we were warmly greeted by staff. They took the time to show us around the large grounds thoroughly. There was a free 15 minute massage, free tea time everyday and free breakfast (although we slept in too late to try it).
1 night romance trip
Suly Resort and Spa, Ubud
Good3.0 / 5
Tranquility is great
The building needs to be renovated....maintenance seems minimal.
3 night family trip
Suly Resort and Spa, Ubud
Good3.0 / 5
Humbling experience
Staff were super friendly, helpful and polite. Great for a cultural experience, as long as you go in expecting the conditions. Wifi not available in the rooms therefore you have to go to the wifi zones to get it:( Hotel in the depths of rice fields which means the environment is quite moist and as a result there are mosquitoes as well as lot's of geckos lurking around, so be prepared. Breakfast is essentially vegetarian so meat enthusiasts..be prepared.
2 night trip with friends

See all reviews

Suly Resort and Spa, Ubud

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