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Capella Singapore, Singapore

5 stars
1 The Knolls, Sentosa IslandSingapore098297Singapore, 800-491-6126
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Outstanding4.6 / 5
Service
Fantastic service
Food
Delicious food
Location
Great location
WiFi
WiFi system needs upgrading
115See all 115 Hotels.com reviews
From 1,141 reviewsTripAdvisor Traveller Rating

Capella Singapore, Singapore

Hotel Info: 866-539-8117

from $410
  • Villa, 1 Bedroom, Garden Area
  • Villa, 2 Bedrooms, Garden Area
  • Premier Room, Sea View
  • Suite, 3 Bedrooms (Capella)
  • Capella Manor
  • Luxury Villa (Colonial Manor, 2 King and 2 Single)
  • Luxury Apartment, 3 Bedrooms (Contemporary Manor)
  • Luxury Room, 1 King Bed (Constellation)
  • Suite, 1 King Bed (Sentosa)
  • Suite, 1 King Bed (Capella)
  • Premier Room, Garden Area
  • Villa, 1 Bedroom (Palawan)

At a glance

Key facts

Hotel size

  • This hotel has 112 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets stay free (dogs and cats only)

  • 1 per room (up to 6 kg)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle

Also known as

  • Capella Hotel Singapore
  • Capella Singapore
  • Singapore Capella
  • Capella Singapore Sentosa Island

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs SGD 18 per day

Rollaway beds are available for SGD 223.63 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of SGD 175 per vehicle (roundtrip)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Number of outdoor pools - 3
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2009
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The full-service Auriga Spa exercises a holistic approach based on the cycles of the moon. The spa has a highly-trained staff of professionals and uses 100-percent natural and organic products from The Organic Pharmacy. Spa facilities consist of 9 spa treatment rooms, including 2 couples suites, and each room has its own private outdoor garden. Guests can unwind in the Relaxation Lounge in sound wave chairs while enjoying nature-inspired beverages. Services include a variety of massages and body treatments, including herbal baths and aromatherapy showers. Beauty services, yoga, tai chi, and personal training are also available.

Dining

The Knolls - This restaurant serves breakfast, brunch, lunch, and dinner.

Cassia - Onsite restaurant.

Awards and affiliations

  • Capella Singapore is listed in the 2010 Condé Nast Traveler Hot List.
  • The property is a member of the Leading Hotels of the World.

Capella Singapore, Singapore’s small print

Also known as

  • Capella Hotel Singapore
  • Capella Singapore
  • Singapore Capella
  • Capella Singapore Sentosa Island

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs SGD 18 per day

Rollaway beds are available for SGD 223.63 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of SGD 175 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 115 reviews

Capella Singapore, Singapore
Fair2.0 / 5
Top rated but a disappointment
I came out my room to a poorly marked floor area sprayed with cleaning solution). Inexperienced concierge sent a Fedexp box to the US with incomplete form missing telephone number and without proper customs form resulting in more than a week's delay in delivery). Weird communication "skills" at reception where every sentence spoken is preceded by "Allow me to.." and resulting in much obfuscation such as "Allow me to put you on hold", "Allow me to say that that is not possible". Straightforward rudeness when my brother was asked after he requested a towel at the pool, "You are not going to take it back to your room are you?". In short, the beautiful facilities, wonderful room design and the helpful doormen could not make uo for the overall two-star service. This is an establishment that totally fails to live up to its self regard. It does have potentiial, lots of it, if only.....
5 night family trip
Capella Singapore, Singapore
Outstanding5.0 / 5
Best hotel in Singapore
Probably the best hotel in Singapore, on Sentosa Island.
1 night romance trip
Capella Singapore, Singapore
Excellent4.0 / 5
Great service, a bit out of the way
The Capella is very good in most ways and a bit lacking in some. The property is gorgeous and in a secluded location. Not as convenient as, for example, the W, to restaurants, shops, etc. The pool is only open until 7 PM, which is a shame considering that the weather in Singapore is perfect for swimming at night after a long day of sightseeing. Most other hotels have pools that are open late or 24 hours. Other than the above two points, this hotel is fantastic - outstanding service, excellent food, very nice rooms with great views.
2 night family trip
Capella Singapore, Singapore
Good3.0 / 5
Great hotel, horrible staff
Terrible service - they are not accommodating at all, their room service takes forever and they NEVER, EVER get back to you even after calling them multiple times. Extremely short staffed and completely incompetent.
4 night family trip
Capella Singapore, Singapore
Excellent4.0 / 5
Great hotel; service can be better
It's a great hotel. Good room with a nice view. However, it took them close to couple of hours and a few reminder calls to organize a few glasses of wine and an ice bucket. That became an irritant in an otherwise good experience.
1 night romance trip

See all reviews

Capella Singapore, Singapore

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