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HYATT house Richmond-West, Richmond

3 stars
11800 W Broad StreetRichmondVA23233United States of America
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Outstanding4.6 / 5
Great room
Great location
Great wellness & sports facilities
Great pool
225See all 225 reviews
From 667 reviewsTripAdvisor Traveller Rating

HYATT house Richmond-West, Richmond

from $100
  • Studio, 1 King Bed
  • Room, 2 Queen Beds
  • Executive Suite, 1 King Bed
  • Studio, 1 King Bed with Sofabed
  • Suite, 1 King Bed, Corner
  • Studio Suite, 1 King Bed, Accessible, Bathtub
  • Suite, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 6 floors


  • Check-in time starts at 4 PM
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Meeting rooms
  • Conference space size (feet) - 1750
  • Conference space size (meters) - 158
  • Computer station
  • Dry cleaning/laundry service
  • Laundry facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Special features


H Bar - This bar serves dinner and light fare. Open select days.

Recent reviews

Outstanding 4.6 /5 from 225 reviews

HYATT house Richmond-West, Richmond
Outstanding5.0 / 5
Convenient and clean hotel
It was a good stay for business/pleasure. The room was clean and there were many restaurants/shops surrounding the hotel (walking distance). Parking was hard since I stayed over a weekend during the holidays. But overall my experience was great. Will definitely go back :)
2 night business trip
HYATT house Richmond-West, Richmond
Outstanding5.0 / 5
Staff were so friendly and helpful a credit to Hyatt.
2 night romance trip
HYATT house Richmond-West, Richmond
Outstanding5.0 / 5
We checked in early, went to a concert, then went to my family house for Thanksgiving vacation.
1 night family trip
HYATT house Richmond-West, Richmond
Good3.0 / 5
Just a little disappointed
The room was clean, spacious and comfortable. The staff at the front desk were very professional. Housekeeping knocked at our door at 9:00 a.m when asked what they wanted the staff member said I'll come back later then stated "rude a**". That was not necessary nor professional. It kind of ruined what was great about the hotel and our stay.
1 night romance trip
HYATT house Richmond-West, Richmond
Outstanding5.0 / 5
Cleanliness of room/hotelHotel location
2 night family trip

See all reviews

HYATT house Richmond-West, Richmond

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