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HYATT house Richmond-West, Richmond

3 stars
11800 W Broad StreetRichmondVA23233United States of America, ‏‎800-491-6126
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Outstanding4.6 / 5
Great location
Great pool
Wellness Area
Great wellness & sports facilities
Fantastic service
227See all 227 reviews
From 528 reviewsTripAdvisor Traveller Rating

HYATT house Richmond-West, Richmond

Hotel Info: 866-539-8117

from $109
  • Studio, 1 King Bed
  • Room, 2 Queen Beds
  • Executive Suite, 1 King Bed
  • Studio, 1 King Bed with Sofabed
  • Suite, 1 King Bed, Corner
  • Studio Suite, 1 King Bed, Accessible, Bathtub
  • Suite, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 6 floors


  • Check-in time starts at 4 PM
  • Check-out time is Noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free buffet breakfast
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Meeting rooms
  • Conference space size (feet) - 1750
  • Conference space size (meters) - 158
  • Computer station
  • Dry cleaning/laundry service
  • Laundry facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Special features


H Bar - This bar serves dinner and light fare. Open select days.

Recent reviews

Outstanding 4.6 /5 from 227 reviews

HYATT house Richmond-West, Richmond
Excellent4.0 / 5
Great stay.
2 night family trip
HYATT house Richmond-West, Richmond
Outstanding5.0 / 5
Hyatt House wedding reception.
We were there for our daughters wedding. Needed banquet romm gor reception and rooms for 10 couples and honeymoon suite for my daughter and her new husband. Hyatt House came through with flying colors with rooms and hall for wedding and reception. Food, room and staff were all excellent.
1 night family trip
HYATT house Richmond-West, Richmond
Good3.0 / 5
The location was great but service was nonexistent. Everything was an up charge. I normally stay at Hilton and will continue to do so based on my experience here. $200+ per night should get you more than just a nice room. Customer service is important. Amenities are important. Shouldn't have been nickeled and dimed at the rate we paid.
3 night business trip
HYATT house Richmond-West, Richmond
Outstanding5.0 / 5
Great location for shopping and dining.
In a safe, upscale neighborhood, with an easy drive to downtown, this renovated hotel is in the middle of a beautiful mall so it's fun to walk around at night. There's an outdoor pool and hot tub and good hot breakfast with an omlet station.
3 night family trip
HYATT house Richmond-West, Richmond
Excellent4.0 / 5
Nice hotel. Walk out of the hotel and you are in the middle of a ton of shops and restaurants. Will stay here next time we are in Richmond.
2 night family trip

See all reviews

HYATT house Richmond-West, Richmond

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