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HYATT house Richmond-West, Richmond

3 stars
11800 W Broad StreetRichmondVA23233United States of America, 800-491-6126
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Outstanding4.6 / 5
Great location
Great wellness & sports facilities
Great pool
Tasty breakfast
238See all 238 reviews
From 641 reviewsTripAdvisor Traveller Rating

HYATT house Richmond-West, Richmond

Hotel Info: 866-539-8117

from $95
  • Studio, 1 King Bed
  • Room, 2 Queen Beds
  • Executive Suite, 1 King Bed
  • Studio, 1 King Bed with Sofabed
  • Suite, 1 King Bed, Corner
  • Studio Suite, 1 King Bed, Accessible, Bathtub
  • Suite, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 6 floors


  • Check-in time starts at 4 PM
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Meeting rooms
  • Conference space size (feet) - 1750
  • Conference space size (meters) - 158
  • Computer station
  • Dry cleaning/laundry service
  • Laundry facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Special features


H Bar - This bar serves dinner and light fare. Open select days.

Recent reviews

Outstanding 4.6 /5 from 238 reviews

HYATT house Richmond-West, Richmond
Outstanding5.0 / 5
We checked in early, went to a concert, then went to my family house for Thanksgiving vacation.
1 night family trip
HYATT house Richmond-West, Richmond
Good3.0 / 5
Just a little disappointed
The room was clean, spacious and comfortable. The staff at the front desk were very professional. Housekeeping knocked at our door at 9:00 a.m when asked what they wanted the staff member said I'll come back later then stated "rude a**". That was not necessary nor professional. It kind of ruined what was great about the hotel and our stay.
1 night romance trip
HYATT house Richmond-West, Richmond
Outstanding5.0 / 5
Cleanliness of room/hotelHotel location
2 night family trip
HYATT house Richmond-West, Richmond
Outstanding5.0 / 5
Great room, great staff, just fix the leaky shower
Everything was great. The staff was very accommodating and friendly. The problem was that the shower leaked...big time. We had to request another bathmat each day to soak up the water. I was told that the hotel was going to renovated in Dec. Hopefully they will fix the problem. (They were very aware of the problem each time I called for more bathmats.)
6 night romance trip
HYATT house Richmond-West, Richmond
Outstanding5.0 / 5
Clean Friendly Hotel
We really enjoyed the hotel. Staff was kind and courteous. Breakfast was delicious. Very convenient to Short Pump Mall.
1 night romance trip

See all reviews

HYATT house Richmond-West, Richmond

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