Oiwakeya Ryokan

Photo gallery for Oiwakeya Ryokan

Primary image
Japanese Style Room B | Balcony
Deluxe Room | Terrace/patio
Japanese Style Room 10 Tatami-mats | Minibar, in-room safe, iron/ironing board, free WiFi
Deluxe Room | Living area | Flat-screen TV, DVD player

Overview of Oiwakeya Ryokan

Oiwakeya Ryokan

3.0 star property
3-star ryokan in Matsumoto with restaurant and bar/lounge

9.4/10 Exceptional

11 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Restaurant
  • Bar
1145, Satoyamabe, Matsumoto, Nagano, 390-0221
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Hot springs
  • Breakfast available
  • Terrace
  • Garden
  • Front desk safe
  • Gift shops/newsstands
  • Limited hour front desk
Feel at home
  • Fridge
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • DVD player

Choose dates to view prices

About this area

Getting around

  • Midoriko Station - 19 min drive
  • Okaya Station - 27 min drive
  • Shimo-Suwa Station - 28 min drive

About this property

Oiwakeya Ryokan

3-star ryokan
You can look forward to an indoor mineral hot spring (onsen), a terrace and a garden at Oiwakeya Ryokan. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Full breakfast (surcharge), hot springs on site and a front desk safe
  • Karaoke and a gift shop
Room features
All guest rooms at Oiwakeya Ryokan offer perks, such as climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
Extra amenities include:
  • Bidets, free toiletries and hairdryers
  • Flat-screen TVs with DVD players
  • Fridges, electric kettles and heating

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms


  • Check-in time from 3 PM until 7 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge

What to do

  • Hot springs
  • Karaoke


  • Front desk (limited hours)


  • Safe-deposit box at front desk
  • Garden
  • Terrace

Room amenities

Be entertained

  • DVD player
  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge


  • Daily housekeeping
  • In-room safe

Special features


Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 6:30 AM to 11:00 PM. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Additional fees apply to children 0-2 years old for breakfast and dinner when booking a breakfast or half board rate plan.

Also known as

Oiwakeya Ryokan Matsumoto
Oiwakeya Matsumoto
Oiwakeya Ryokan Ryokan
Oiwakeya Ryokan Matsumoto
Oiwakeya Ryokan Ryokan Matsumoto

Frequently asked questions

Does Oiwakeya Ryokan offer free cancellation for a full refund?
Yes, Oiwakeya Ryokan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Oiwakeya Ryokan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Oiwakeya Ryokan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oiwakeya Ryokan?
Yes, there's free self parking.
What are the check-in and check-out times at Oiwakeya Ryokan?
You can check in from 3 PM - 7 PM. Check-out time is 10 AM.
What is there to do at Oiwakeya Ryokan and nearby?
On-site recreation at Oiwakeya Ryokan includes hot springs. Oiwakeya Ryokan also has a garden.
Are there restaurants at or near Oiwakeya Ryokan?
Yes, there's an on-site restaurant. Nearby restaurants include Motoki Kaichi (2.1 mi), Pizza Verde Matsumoto (2.1 mi) and Healthy penguin cafe vegan (2.1 mi).
What's the area around Oiwakeya Ryokan like?
Oiwakeya Ryokan is a short 5-minute walk from Utsukushigahara Onsen and 8 minutes' walk from Matsumoto Folkcraft Museum.

Overall score and ratings






Staff & service




Property conditions & facilities

10/10 Exceptional

Wonderful staff, very well maintained building, great food
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was the first time we stayed in a Japanese ryokan. We enjoyed our stay! Food was beautiful and room was comfortable.
2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Japanese retreat
Best family hotel!! Amazing service and true Japanese experience. Totally loved it!!
Angela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Ryokan
While the location is a distance from the station, the ryokan more than compensate with the excellent services and food. Lots of details in the design and operation flow.
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

This is a japanese hospitality "OMOTENASHI"! The dinner is delicious, the individual dishes are beautiful and artistic.
Pepito, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful inn in traditional Japanese style with baths, tatami rooms and futons. Delicious elaborate Japanese breakfast included. The hosts were incredibly accommodating for our dietary restrictions and went out of their way to help recover a lost phone! You may also have dinner at the inn by reservation. It's not in town but is connected by a quick bus to Matsumoto station or a taxi.
Franca, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Sehr schöner ryokan, schön serviertes Essen, nettes Personal
2-night trip
Verified Ebookers guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

6/10 Good

全体的に微妙。悪くはないはないが、それほど良くもない感じ。 料理もマズくはないが、あまり美味しくもなかった。
1-night trip
Verified Expedia guest review