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New Angkorland Hotel, Siem Reap

3.5 stars
Phum Taphul, Khum Svay DangkumSiem ReapSiem ReapCambodia, 800-491-6126
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Good3.3 / 5
Location
Great location
Service
Fantastic service
Food
Food could be better
Cleanliness
Could use a good cleaning
32See all 32 Hotels.com reviews
From 192 reviewsTripAdvisor Traveller Rating

New Angkorland Hotel, Siem Reap

Hotel Info: 866-539-8117

from $50
  • Deluxe Room - Free One Time Airport Pick-up
  • Suite - Free One Time Airport Pick-up
  • Superior Room - Free One Time Airport Pick-up

At a glance

Key facts

Hotel size

  • This hotel has 71 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 12:30 PM
  • Express check-in/out
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 15

Travelling with others

Children

  • Up to 4 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport pickup (available on request) *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

Other information

  • Resort fee included

Also known as

  • Angkorland
  • Angkorland Hotel
  • New Angkorland
  • New Angkorland Hotel
  • New Angkorland Hotel Siem Reap
  • New Angkorland Siem Reap
  • Angkorland Hotel Siem Reap

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 30
  • New Year's Eve (31 December) Gala Dinner per child: USD 15.00 (from 2 to 11 years old)

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Rollaway beds are available for USD 15 per night

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Children's pool
  • Health club
Working away
  • 24-hour business center
  • Meeting rooms 2
  • Conference space size (feet) - 2583
  • Conference space size (meters) - 240
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Fireplace
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Morokot Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

New Angkorland Hotel, Siem Reap’s small print

Also known as

  • Angkorland
  • Angkorland Hotel
  • New Angkorland
  • New Angkorland Hotel
  • New Angkorland Hotel Siem Reap
  • New Angkorland Siem Reap
  • Angkorland Hotel Siem Reap

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 30
  • New Year's Eve (31 December) Gala Dinner per child: USD 15.00 (from 2 to 11 years old)

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Rollaway beds are available for USD 15 per night

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 32 reviews

New Angkorland Hotel, Siem Reap
Good3.0 / 5
Be very specific about what you want when booking
There are 2 wings to this hotel. When we arrived we were taken up to level 3 of what we called the 'old wing' via some very, very dodgy staircases. The room was ok, but just ok. No elevator at this wing at all. We booked this hotel based on the fact it had lifts and also a bath which this wing obviously didn't have. Due to recent surgery it simply wasn't practical to be traipsing up and down those stairs several times a day for 12 days so we asked to be moved to a ground floor room. The staff were very obliging however, the room they moved us to simply wasn't acceptable to us. It was musty, there wasn't a fridge (needed for medication) nor was there a kettle for tea and coffee even though there were cups and saucers. The bathroom was so old and dirty (complete with several dead cockroaches) that I wasn't comfortable to even have a shower. We asked to be moved to the other wing and were told we they could move us but not until the next day. The staff were very helpful and we were moved to what we termed the 'newer wing' the next day. We were VERY happy in the new wing and were delighted with our stay in the end. For the price, this is a lovely hotel but just make sure you request to have a room in the wing with the elevator.
11 night romance trip
New Angkorland Hotel, Siem Reap
Excellent4.0 / 5
Good hotel in great location
Fist room was dirty and rundown, Asked to move and they arranged no hassle. Second room was much better but no safe. Staff very friendly and always helpful. Brekfast was limited, not very frest. Pool was great. Location was excellent, walking distance to almost everything. Must go see the Phare Cambodian Circus up the road - Amazing.
4 night family trip
New Angkorland Hotel, Siem Reap
Good3.0 / 5
Perfect location
Good location, quiet surrondings, ok for the money.
2 night trip

See all reviews

New Angkorland Hotel, Siem Reap

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