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Hotel & Spa La Mansion del Burro Azul, Queretaro

3.5 stars
Ignacio Altamirano Sur #35Centro Historico, QueretaroQRO76000Mexico, 800-491-6126
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  • Queretaro, Queretaro (QRO-Queretaro Intl.) 13-min drive; 4.4 miles/7.1 km
  • Self parking (surcharge)
  • Limited parking
  • Discounted offsite parking
  • Area shuttle (surcharge)
Good3.9 / 5
Food
Delicious food
Cleanliness
Clean
Service
Fantastic service
Vibe
Decent vibe
159See all 159 Hotels.com reviews
From 132 reviewsTripAdvisor Traveller Rating

Hotel & Spa La Mansion del Burro Azul, Queretaro

Hotel Info: 866-539-8117

from $57
  • Standard Double Room
  • Junior Suite, 2 Queen Beds
  • Master Suite
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 17 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 1 PM
  • Express check-in/out
If you are planning to arrive after 11 PM please contact the property at least 24 hours in advance using the information on the booking confirmation. Guests planning to arrive after 11:30 PM must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Babysitting/childcare *

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking (limited) *

  • Discounted offsite parking

Offsite

  • Area shuttle within 33.00 km *

Other information

  • Smoke-free property
  • No alcohol served onsite

Also known as

  • Mansion Burro Azul Hotel
  • Mansion Burro Azul Hotel Queretaro

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children under 15 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: MXN 500.00 per stay

Optional extras

Self parking costs MXN 100.00 per night

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free continental breakfast daily
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Meeting rooms
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2015
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Yard
  • Individually decorated
  • Individually furnished
  • Separate living room
  • Separate sitting area
Freshen up
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

MOSS has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Recreation

On Site

  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snowshoeing nearby
  • Water skiing nearby

Hotel & Spa La Mansion del Burro Azul, Queretaro’s small print

Also known as

  • Mansion Burro Azul Hotel
  • Mansion Burro Azul Hotel Queretaro

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children under 15 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: MXN 500.00 per stay

Optional extras

Self parking costs MXN 100.00 per night

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 159 reviews

Hotel & Spa La Mansion del Burro Azul, Queretaro
Outstanding5.0 / 5
El Burro was Great...
had a great nite...
1 night trip
Hotel & Spa La Mansion del Burro Azul, Queretaro
Excellent4.0 / 5
Perfect location and stylish hotel
Nocr hotel, good value for money, breakfast could be improved.
1 night trip
Hotel & Spa La Mansion del Burro Azul, Queretaro
Excellent4.0 / 5
historic mexican hotel
The hotel has traditional and colorful ambience. The staff was extremely helpful.
1 night romance trip
Hotel & Spa La Mansion del Burro Azul, Queretaro
Outstanding5.0 / 5
Was a really great experience the place was nice in the heart of Queretaro
1 night trip
Hotel & Spa La Mansion del Burro Azul, Queretaro
Excellent4.0 / 5
Charming, if slightly quirky
Although I respect any efforts Mexicans make to reduce their use of plastic bottles, it would have been nice for the hotel to make drinking water more accessible. The staff were pleasant and helpful. This inn is quaint and cute, but certain decorative touches were more confusing than practical. The courtyard is lovely, and very pleasant for sitting in while using Wi-Fi. The beds were hard, but that is the norm in Mexico. We spent two separate nights there, when visiting my brother in Queretaro. One of the rooms had a ventilation problem: it became very stuffy with the bathroom windows closed, but passersby in the courtyard could look right into the bathroom when the windows were open. This wasn't a huge issue for us, because there were no other visitors when we were there. The Mansion also operates spa services, but we did not avail ourselves of them. The immediate block is slightly shabby, but it is a short walk from some of Queretaro's loveliest plazas in the "Centro Historico." The Convent, a major landmark, is right around the corner. We had fresh fruit in the second room, which was a very nice touch. Guests are free to help themselves to anything in the kitchen, but this had not been made clear to us when we arrived. That might simply have been on account of our weak command of Spanish. There were huge jugs of potable water in the kitchen, with an unmarked pitcher on the counter, presumably containing decanted drinking water.
1 night family trip

See all reviews

Hotel & Spa La Mansion del Burro Azul, Queretaro

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