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All properties in Rawai, Phuket Province, Thailand

Serenity Resort & Residences Phuket

4.5-star beachfront resort with free beach shuttle, near Chalong Bay

  • Free WiFi and free parking
From
$31

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  • Serenity Resort & Residences Phuket
  • Serenity Resort & Residences Phuket
  • Pool Residence, Sea View - Beach
  • Pool
  • Serenity Resort & Residences Phuket
Serenity Resort & Residences Phuket. Image 1 of 62
1 / 62Serenity Resort & Residences Phuket
8.8.Fabulous.
  • Really enjoyed our stay. A bit pricey though. We would come back, but may downgrade our…

    Dec 31, 2019

  • I honestly DO NOT understand how this property got such good reviews.... first thing is,…

    Jul 20, 2019

See all 60 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from May 1 2021 to November 30 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Recreation facilities
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 78 guestrooms
    • Daily housekeeping
    • On the beach
    • Outdoor pool
    • Rooftop terrace
    • Free shuttle

    Feel at home

    • Children's pool
    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Free toiletries
    • Garden
    • Daily housekeeping

    What’s around

    • On the beach
    • Chalong Bay - 1 min walk
    • Rawai Beach - 42 min walk
    • Chalong Pier - 37 min walk
    • HomePro Village - 34 min walk
    • Laem Ka Beach - 44 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Serenity Room
    • Serenity Suite Garden View
    • Penthouse, Sea View
    • Grand Suite, Sea View
    • Pool Residence, Sea View
    • 1 Bedroom Seaview Pool Suite
    • Deluxe Double Room, 1 King Bed
    • Palm Cabana

    Location

    • On the beach
    • Chalong Bay - 1 min walk
    • Rawai Beach - 42 min walk

    What’s around

    Landmarks

    • On the beach
    • Chalong Bay - 1 min walk
    • Rawai Beach - 42 min walk
    • Chalong Pier - 37 min walk
    • HomePro Village - 34 min walk
    • Laem Ka Beach - 44 min walk
    • Naiharn Lake - 2.9 mi / 4.7 km
    • Chalong Animal Hospital - 2.9 mi / 4.7 km
    • Ko Bon - 3 mi / 4.8 km
    • Nai Harn Beach - 3.8 mi / 6.1 km
    • Kata Beach - 5.8 mi / 9.4 km

    Getting around

    • Phuket Intl. Airport (HKT) - 55 min drive
    • Free beach shuttle

    At a glance

    Hotel size

    • This hotel has 78 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 2:00 PM-6:00 PM
    • Check-out time is noon

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    The front desk is open daily from 9:00 AM - 5:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Poolside bar
    • Barbecue grills

    Things to do

    • Free bicycles on site
    • Kayaking on site
    • Ecotours nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Windsurfing nearby

    Working away

    • Computer station

    Services

    • Front desk (limited hours)
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 5
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Rooftop terrace
    • Garden
    • Library

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool

    Languages Spoken

    • English
    • French
    • German
    • Italian
    • Thai

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Turndown service
    • Premium bedding

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Satellite TV channels
    • IPod docking station
    • MP3 docking station
    • DVD player

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Recreation

    On Site

    • Free bicycles on site
    • Kayaking on site

    Nearby

    • Ecotours nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Windsurfing nearby

    Small print

    Also known as

    • Phuket Serenity
    • Serenity Resort And Residences Phuket
    • Serenity Resort Phuket Rawai
    • Serenity Phuket Rawai
    • Serenity Resort And Residences Phuket
    • Serenity Resort & Residences Phuket Rawai
    • Serenity Resort Residences Phuket
    • Phuket Serenity Resort
    • Serenity & Residences Phuket
    • Serenity Resort Residences Phuket
    • Serenity Resort & Residences Phuket Rawai
    • Serenity Resort & Residences Phuket Resort
    • Serenity Resort & Residences Phuket Resort Rawai
    • Serenity Phuket
    • Serenity Phuket Resort
    • Serenity Resort
    • Serenity Resort Phuket
    • Outrigger Serenity Terraces Hotel
    • Serenity Resort & Residences Phuket Hotel Rawai
    • Serenity Resort & Residences Phuket Rawai

    Optional extras

    Rollaway beds are available for THB 1781.0 per night

    Policies

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

    This property accepts credit cards, debit cards, and cash.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Serenity Resort & Residences Phuket does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool and a children's pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:00 PM - 6:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes. Nearby restaurants include HOCKHOELEE - The Original Phuket Coffee Roaster (3-min walk), Modena Pizza (13-min walk), and Atsumi Raw Cafe (14-min walk).
    • Have fun with onsite activities like kayaking and cycling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a 24-hour fitness center and a garden.
    8.8.Fabulous.
    • 10.0.Exceptional

      Good service and friendly everyone there very nice

      4 night family trip, Jun 28, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Really good and quiet place. Staff is helpfull and attantive. But the main disadvantage is that hotel is too far from touristy spots, no caffees and restaurants around, no beach. only swimming pool you can enjoy which is pretty small and with hot water in it:) good thing that there is family Mart store and pharmacy nearby. Hotel has shuttle some days during the week going Nai harn beach and Patong. also good library with books you can find in many languages. Rooms, Bathrooms are very good and comfortable. in case of taking Thai massage in hotel, dont pay to the person doing it as I had a problem check out time. there was nothing to prove that I paid to her as I had no receipt. so consider this:))) they tried to call and she didn’t pick up. This moment was a bit tough for me and felt so pissed off. the breakfast is combines European and Thai food as well. And it was just perfect.

      Nona, 6 night trip, Apr 15, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Beautiful sunrise view from swimming pool. Super nice staff, clean and comfortable room. Great choice of breakfast food.

      2 night trip, Jan 7, 2019

      Verified Orbitz guest review

    • 2.0.Poor

      Beware! The hotel and property do NOT look like the photos on Expedia. I was gravely disappointed to spend my birthday here. The location is on a bay which has low tide most of the day. When it’s low tide, the view is ugly. The pool is lackluster, the rooms are dingy and dark, feel unclean, the only restaurant open was “sold out” of half of the menu items, the hotel is not located close to anything of note, and the staff was rude and inhospitable. I have stayed in several resorts on Thailand’s many islands, and this is the only bad experience I had. Immediately upon check in, I called Expedia to see if I could get a refund and switch to another hotel for my birthday. When Expedia called the resort they refused to refund my money. I was very disappointed that this resort was nothing like it is advertised. Thank God I only spent one night there before going on to a true five star resort on Koh Phi Phi.

      Tiffany, 1 night trip, Jan 4, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      we stayed in a beautiful villa and would love to visit again.

      3 night family trip, Dec 29, 2018

      Verified Expedia guest review

    • 8.0.Very Good

      Great property. We maintained and clean. Modern and well appointed as well. A bit overpriced for anything in the room other than 4 small free bottles of water. Not much outside. Far from most places and cab drivers are all crooks. Would have given 3 stars given location, but doing 4 because of how well maintained it is. Good for a quiet getaway, but east coast beaches I. Thailand are not the best. Location biggest negative.

      H, 2 night trip, Dec 27, 2018

      Verified Orbitz guest review

    • 4.0.Fair

      Too far and dark

      Too far away from everything, the beach in front is not for swimming, no white sand just rocks, no internal telephone to contact room service or front desk, you have to use your cell phone. Limited food menu, dark rooms, horrible pillows and bedding. Too noisy.

      3 night trip, Dec 23, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      5stars

      Fabulous stay, beautiful property

      Lavelle, 1 night family trip, Sep 16, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The staff was very welcoming and helpful. The breakfast every morning was AMAZING. Our room exceeded our expectations. The pool is beautiful with a great ocean view, and the resort isn’t far from many other great places, like Nai Harn Beach.

      JL, 5 night trip, Jun 10, 2018

      Verified Expedia guest review

    • 10.0.Exceptional

      Quiet surrounding and friendly staff. The trip laid on by the hotel to Patong was memorable We would recommend the hotel to anyone and would definitely go back again.We will always treasure the memoties.

      10 night romance trip, Dec 29, 2019

      Verified Expedia guest review

    See all 60 reviews