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Shangri-La Hotel, Tokyo, Tokyo

5 stars
Marunouchi Trust Tower Main1-8-3 Marunouchi, Chiyoda-ku, TokyoTokyo-to100-8283Japan, 800-491-6126
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Outstanding4.8 / 5
Service
Fantastic service
Vibe
Awesome vibe
Food
Delicious food
Value
Fairly good value for money
112See all 112 Hotels.com reviews
From 1,261 reviewsTripAdvisor Traveller Rating

Shangri-La Hotel, Tokyo, Tokyo

Hotel Info: 866-539-8117

from $496
  • Executive Suite Room
  • Deluxe Imperial Garden View Twin Room
  • Deluxe Imperial Garden View King
  • Premier King Room
  • Deluxe Bay View King Room
  • Deluxe Twin Room, Bay View
  • Deluxe King Room
  • Deluxe Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements. This property requires a fee of JPY5000 per night to guarantee a smoking room (8% consumption tax and 15% service charge will be added to fee). To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking (limited) *

Also known as

  • Hotel Shangri-La Tokyo
  • Shangri-La Hotel, Tokyo Hotel Chiyoda
  • Shangri-La Hotel, Tokyo Japan
  • Shangri-La Hotel Tokyo
  • Shangri-La Tokyo
  • Shangri-La Tokyo Hotel
  • Tokyo Hotel Shangri-La
  • Tokyo Shangri-La
  • Tokyo Shangri-La Hotel
  • Shangri La Chiyoda
  • Shangri La Tokyo

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs JPY 3000 per day

Valet parking costs JPY 4500 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Sauna
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 4
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Designated smoking areas (fines apply)
Accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Pillow menu
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Shangri-La Hotel, Tokyo, Tokyo’s small print

Also known as

  • Hotel Shangri-La Tokyo
  • Shangri-La Hotel, Tokyo Hotel Chiyoda
  • Shangri-La Hotel, Tokyo Japan
  • Shangri-La Hotel Tokyo
  • Shangri-La Tokyo
  • Shangri-La Tokyo Hotel
  • Tokyo Hotel Shangri-La
  • Tokyo Shangri-La
  • Tokyo Shangri-La Hotel
  • Shangri La Chiyoda
  • Shangri La Tokyo

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs JPY 3000 per day

Valet parking costs JPY 4500 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.8 /5 from 112 reviews

Shangri-La Hotel, Tokyo, Tokyo
Outstanding5.0 / 5
Incredible hotel, first class ervice
Breakfast buffet was delicious. The hotel room view was unlike almost any hotel we've been too - huge windows with downtown Tokyo view. The service was first class. We rented a pocket-wifi from the front desk for about $10 per day, which was very helpful while we were out sightseeing. This hotel was very impressive and worth every penny.
3 night romance trip
Shangri-La Hotel, Tokyo, Tokyo
Outstanding5.0 / 5
Top hotel
Such a luxurious and relaxing stay. I would make the 13 hour flight just to go to their spa to enjoy the treatments again.
3 night romance trip
Shangri-La Hotel, Tokyo, Tokyo
Outstanding5.0 / 5
Well Deserving of Five Stars
Our stay at the Shangri La was broken into two parts as we wished to tour Kyoto and Hiroshima. Upon our arrival we were greeted on the1st floor & taken directly to our room, where were checked in. The hotel staff is incredibly welcoming, bowing,and acknowledging, each time we encountered them. No stress regarding communication; the staff is fluent in English. Staff removes their shoes when entering your room, bows to greet you and prepares your room for nightly turndown. A tasseled bookmark with an inspiring quote and a dish of chocolates greet you each evening, as well as Shangri La pajama's & comfy slippers. As we departed for a three day tour, the staff stored our luggage and it was already in our room upon our return. A Shangri La stuffed bear and a dish of chocolates welcomed us in our new room. We had the opportunity to have breakfast, lunch, and dinner at Piacere. The service and quality is nothing short of outstanding. The restaurant staff was outgoing, social and accommodating. We also dined at the Lobby Lounge on three occasions, the view of Tokyo was amazing, especially at night, the service and quality of our meals was nothing short of exceptional - every time. If you are staying when the hotel offers Moon Cakes ~ order a box. We have had Moon Cakes from mainland China, these are strong contenders. Upon our departure, a staff member escorted us through Tokyo Station directly to the platform from which we would depart on the Narita Express.
3 night family trip
Shangri-La Hotel, Tokyo, Tokyo
Outstanding5.0 / 5
Perfect location and wonderful experience
We stayed at this hotel only 1 night but the overall experience was beyond my expectation. Easy access to/from Narita airport, shopping areas and many tasty restaurants. Wonderful breakfast, comfortable beds, and so on.. Strongly recommend.
1 night family trip
Shangri-La Hotel, Tokyo, Tokyo
Outstanding5.0 / 5
Amazing hotel and incredible service. They made the stay very enjoyable. Great location as well close to subway and train station.
4 night trip with friends

See all reviews

Shangri-La Hotel, Tokyo, Tokyo

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