The Old Phuket - Karon Beach Resort, Karon

Hotel is quaint and old colonial. Great location from beach and restaurants. My room was lovely. Very large including the bath. We did have a frustrating issue with check in due to misunderstanding and language barrier. Our bellman was great and overall the staff was, as usual, wonderful. Pool area could use a facelift.

close to beach, cool room outdoor shower but very nice. Breakfast was OK location is geeat. Karon Beach much nicer than Putong.

Room was musty smelling, furniture was stained, floors were also dirty and stained, BAD wifi connection in room. The staff took over 20 minutes to exchange towels at the front desk. And the worst of it, the staff gave us (two girls) a conjoined room WITH NO LOCK and on the other side were males! The only plus was it is across the street from the beach.

This is the 3rd hotel we stayed in on our family Thailand trip and hands down the worst experience. This hotel needs a major lesson on customer service and treating guests with respect. The assistant manager, Kim, is especially very rude. We had issues with our key card for 2 days and it was a pain getting anything fixed. My husband really had to throw a fit and demanded that our room be changed, but it was as if they were doing us a favor by giving us rooms that smelled like mold. They eventually gave us a room with pool access and the manager apologized for Kim's behavior, but this was a very bad experience. When you pay for a resort to relax on your vacation, this is not what you want to deal with. Please avoid this hotel because there are much better options. This is not the Thai hospitality we were accustomed to.

We stayrd in private jacuzzi suite. The jacuzzi is in the front walked courtyard and is not heated. It quickly warms naturally. The first time you use it you might need to empty and refill to flush out dust but it stays clean thereafter. Super comfortable bed. Many power sockets including some universal ones. Outdoor shower increases the tropical resort feeling. Don't worry no one can see you. Very good breakfast including bacon cooked properly and egg station. Caters for Chinese, French, German, US and UK breakfast styles. 100m to the beach past a group of restraints, cafes,convenience stores, massage and tailor shops. You never need to leave the resort for a great holiday. Also minutes to local stores. Excellent friendly staff who speak enough English.