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The Empress Hotel Chiang Mai, Chiang Mai

4 stars4 stars
199/42, Chang Klan RoadChiang MaiChiang Mai50100Thailand
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Excellent4.3 / 5
  • We originally had a nice room and on out last night the room above leaked into our…Jan 2, 2017
  • VERY GOOD. STAYED SEVERAL TIMES.WILL STAY AGAIN AND AGAIN.Dec 9, 2016
413See all 413 Hotels.com reviews
From 1,332 reviewsTripAdvisor Traveller Rating

The Empress Hotel Chiang Mai, Chiang Mai

from $46
  • Studio Suite, 1 King Bed
  • Deluxe Room
  • Executive Suite
  • Superior Room
  • Executive Room

At a glance

Key facts

Hotel size

  • This hotel has 375 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free extended parking

Also known as

  • Chiang Mai Empress
  • Chiang Mai Empress Hotel
  • Empress Chiang Mai
  • Empress Chiang Mai Hotel
  • Empress Hotel Chiang Mai
  • Hotel Empress Chiang Mai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of THB 500

Rollaway beds are available for THB 900 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 100 per person (one-way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
Working away
  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms 12
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1989
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Chao Nang Coffee Shop - This coffee shop specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare.

Panda Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

The Empress Hotel Chiang Mai, Chiang Mai’s small print

Also known as

  • Chiang Mai Empress
  • Chiang Mai Empress Hotel
  • Empress Chiang Mai
  • Empress Chiang Mai Hotel
  • Empress Hotel Chiang Mai
  • Hotel Empress Chiang Mai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of THB 500

Rollaway beds are available for THB 900 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 100 per person (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 413 reviews

The Empress Hotel Chiang Mai, Chiang Mai
Outstanding5.0 / 5
Our choice for Chiang Mai
Because our first time was wonderful, we choose the empress for our second time, and it again was great. The location is very convenient for the daily night market; the breakfast was good, the hotel decoration is very classic Thai - made interesting photos. The cost benefit of room was really good for what we got from : big space, comfortable, very clean and well decorated room; but the best was that the staff made our staying special, because we are in our celebration dates, we got complimentary basket of fruits ( great ) and surprisingly also bag of candies and snacks, not enough; everyday they placed fresh flowers in the room, so they made all effort to left us happy in our staying ( and we saw all others customers happy too ), so we recommend it for everyone.
2 night romance trip
The Empress Hotel Chiang Mai, Chiang Mai
Good3.0 / 5
Accessible and Comfortable Stay
Nice hotel - older and definitely a little out of date, but made up for it in character. Great location and the hotel itself is beautiful.
2 night trip
The Empress Hotel Chiang Mai, Chiang Mai
Outstanding5.0 / 5
I was showered with presents during my stay here. Fresh flowers each day and complimentary fruit, drinks, chocolates, and other snacks! I felt like an Empress myself!
4 night trip
The Empress Hotel Chiang Mai, Chiang Mai
Fair2.0 / 5
Good service and location, bad standard
Service of staff was great. Good area next to shopping mall, a bit dull area in evening though. Lobby bar very charming. The overall standard of the hotel is low, we first went for a regular room but had to upgrade to premium due to the horrible condition of the simpler one. The premium was bareable but not what I would expect for what we finally ended up paying.
2 night romance trip
The Empress Hotel Chiang Mai, Chiang Mai
Excellent4.0 / 5
Amazing service and staff
Incredibly kind and helpful staff. Nice room and AC. Complimentary fresh fruit and chocolates in our room each day. Nice pool and sauna facilities. Convenient location to all the action. Highly recommended, especially for the price.
1 night romance trip

See all reviews

The Empress Hotel Chiang Mai, Chiang Mai

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