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1 room, 2 adults

The Empress Hotel Chiang Mai, Chiang Mai

4-star4 stars
199/42, Chang Klan RoadChiang MaiChiang Mai50100Thailand

4-star hotel with 2 restaurants, near Chiang Mai City Arts & Cultural Center
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.0
  • Everything was perfectly done, from airport pickup, afternoon fruit platter, turn down…Dec 2, 2018
  • We were treated as honored guests and greeted every time we entered the lobby. On our…Nov 21, 2018
592See all 592 Hotels.com reviews
From 1,714 reviewsTripAdvisor Traveller Rating

The Empress Hotel Chiang Mai, Chiang Mai

from $63
  • Executive Suite
  • Superior Room
  • Deluxe Room
  • Executive Room

What’s around The Empress Hotel Chiang Mai, Chiang Mai

Landmarks

  • In Chang Khlan
  • Chiang Mai City Arts & Cultural Center - 35 min walk
  • Wat Chiang Man - 37 min walk
  • Art in Paradise - 2 min walk
  • Central Chiang Mai Memorial Hospital - 5 min walk
  • Anusarn Market - 12 min walk
  • Elephant Parade House - 15 min walk
  • Nong Hoi Market - 22 min walk

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 16 min drive
  • Chiang Mai Railway Station - 11 min drive
  • Saraphi Station - 17 min drive
  • Lamphun Pa Soa Station - 26 min drive
  • Free self parking
  • Free extended parking
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 375 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available on request from 6 AM to midnight. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle from 6 AM to midnight *

Parking

  • Free extended parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 12
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1989
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Free toiletries
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Chao Nang Coffee Shop - This restaurant specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare.

Panda Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

The Empress Hotel Chiang Mai, Chiang Mai’s small print

Also known as

  • Chiang Mai Empress
  • Chiang Mai Empress Hotel
  • Empress Chiang Mai
  • Empress Chiang Mai Hotel
  • Empress Hotel Chiang Mai
  • Hotel Empress Chiang Mai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of THB 500

Rollaway beds are available for THB 900.0 per night

Buffet breakfast is offered for an extra charge of THB 280 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 100 per person (one-way)

Airport shuttle for children between the ages of 4 and 12 costs THB 100 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 592 reviews

The Empress Hotel Chiang Mai, Chiang Mai
Exceptional10.0
Nice hotel, nice staff, nice tour service
The hotel staff are super nice and our stay was filled with surprises of free fruit/snack/meal/flower. The tour company in the hotel lobby provided extraordinary service. Would highly recommend.
Linmei, us4 night trip
The Empress Hotel Chiang Mai, Chiang Mai
Exceptional10.0
A GEM IN CHIANG MAI
THE EMPRESS HOTEL REMAINS A GEM IN CHIANG MAI. STAYED THERE SEVERAL TIMES. ALWAYS LOOK FORWARD TO GOING AGAIN.
Joseph, us14 night trip
The Empress Hotel Chiang Mai, Chiang Mai
Exceptional10.0
Beautiful comfort
Perhaps because our company has a long association with these folks, but they treated us like ROYALTY! It was almost embarrassing all the bowing etc. The breakfast was great, the rooms quiet, clean and beautifully decorated. I would imagine there's a lot of competetion in Chiang Mae, but they did their absolute best to make us comfortable. We'll be back every time
Marsha, us3 night trip
The Empress Hotel Chiang Mai, Chiang Mai
Exceptional10.0
A fantastic place to stay.
What a nice place! We came to attend a wedding at this hotel. Wonderful service from the front desk to the dinner table. Staffs were polite, friendly & helpful. A shuttle bus available to bring you from/to airport. Location is slightly far from the night markets, but walkable. A nice place to stay with great service & good food & relax at a well maintained pool after a busy traveling day.
diana, us6 night trip
The Empress Hotel Chiang Mai, Chiang Mai
Very Good8.0
Pleasantly good
Yes, the hotel is old, but it’s well taken care of. A little farther away from everything than I expected. Our stay was good!
Dennis, us3 night trip

See all reviews

The Empress Hotel Chiang Mai, Chiang Mai

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