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All properties in Chiang Mai, Chiang Mai Province, Thailand
1 room, 2 adults

The Empress Hotel Chiang Mai

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100, Thailand

4-star hotel with outdoor pool, connected to the convention center, near Chiang Mai Night Bazaar
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
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Restrictions related to your trip

Thailand may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Excellent hotel at a reasonable price. Extremely clean and modern. The staff was very…Aug 5, 2020
  • Beautiful property. Staff was very nice and accommodating. Breakfast was great, they even…Jan 25, 2020

The Empress Hotel Chiang Mai

from $38
  • Executive Suite
  • Superior Room
  • Deluxe Room
  • Executive Room

What’s around The Empress Hotel Chiang Mai

Landmarks

  • In Chang Khlan
  • Chiang Mai Night Bazaar - 13 min walk
  • Tha Phae Gate - 24 min walk
  • Wat Phra Singh - 38 min walk
  • CentralPlaza Chiang Mai Airport - 42 min walk
  • Warorot Market - 21 min walk
  • Chiang Mai Gate - 21 min walk
  • Sunday Walking Street Market - 32 min walk

Getting around

  • Chiang Mai Intl. Airport (CNX) - 20 min drive
  • Chiang Mai Railway Station - 16 min drive
  • Saraphi Station - 20 min drive
  • Lamphun Station - 25 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 375 rooms

Arriving/leaving

  • Check-in time 2:00 PM-11:30 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Thailand may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle from 6 AM to midnight*

Parking

  • Free onsite self parking

  • Free onsite extended parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1989
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • Wheelchair accessible
Languages Spoken
  • Chinese
  • English
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Chao Nang Coffee Shop - This coffee shop specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare.

Panda Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

The Empress Hotel Chiang Mai’s small print

Also known as

  • Chiang Mai Empress
  • The Empress Chiang Mai
  • The Empress Hotel Chiang Mai Hotel
  • The Empress Hotel Chiang Mai Chiang Mai
  • The Empress Hotel Chiang Mai Hotel Chiang Mai
  • Chiang Mai Empress Hotel
  • Empress Chiang Mai
  • Empress Chiang Mai Hotel
  • Empress Hotel Chiang Mai
  • Hotel Empress Chiang Mai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Optional extras

Late check-out can be arranged for an extra charge of THB 500 (subject to availability)

Rollaway beds are available for THB 850.0 per night

Buffet breakfast is offered for an extra charge of THB 450 for adults and THB 450 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 100 per person (one-way)

Airport shuttle for children between the ages of 4 and 12 costs THB 100 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Empress Hotel Chiang Mai

  • Does The Empress Hotel Chiang Mai offer free cancellation for a full refund?
    Yes, The Empress Hotel Chiang Mai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Empress Hotel Chiang Mai?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Empress Hotel Chiang Mai?
    Yes, there's free self and extended parking.
  • Is there a pool at The Empress Hotel Chiang Mai?
    Yes, there's an outdoor pool.
  • Are pets allowed at The Empress Hotel Chiang Mai?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Empress Hotel Chiang Mai?
    You can check in from 2:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge of THB 500 (subject to availability). Express check-in and contactless check-out are available.
  • Are there restaurants at or near The Empress Hotel Chiang Mai?
    Yes, there are 2 onsite restaurants, featuring Thai cuisine. Nearby restaurants include Kao Kab Kang (3-min walk), China Kitchen (6-min walk), and Choei (7-min walk).
  • Is airport shuttle service offered by The Empress Hotel Chiang Mai?
    Yes, an airport shuttle is available from 6 AM to midnight on request. The charge is THB 100 per person one-way.
  • What is there to do at The Empress Hotel Chiang Mai and nearby?
    The Empress Hotel Chiang Mai has 2 bars, an outdoor pool, and a sauna, as well as a fitness center and a garden.

Recent reviews

Exceptional 9.4 From 534 reviews

Exceptional 10.0
Fantastic place! Marvelous staff. Great location great value
us1 night family trip
Exceptional 10.0
very pleasant stay at the Empress Hotel in Chiang Mai with a very friendly and accommodating staff. We enjoyed our stay there.
Joseph, us4 night family trip
Exceptional 10.0
great staff and location, it is a very good hotel to stay
ima, us3 night family trip
Exceptional 10.0
The staff were very welcoming, friendly and provided lots of information on things to do around the area. The front desk, door staff, dinning service and cleaners were amazingly. Close proximity to a lot of things. Thank you all
Alexandra, us5 night trip
Exceptional 10.0
EXCELENTE HOTEL EXCELENTE ATENCION COMIDA MUY BUENA RELACION PRECIO BENEFICIO EXCELENTE
us2 night family trip
Exceptional 10.0
The Empress has a convenient location to visit the local sites and the region of north Thailand. The breakfast offfers a lot of choice Asian and European (my favourites were the crispy crunchy bacon and fresh waffles!). We enjoyed the pool very much and enjoyed some nice cocktails, snacks and beers for a very acceptable price. The staff are very friendly and helpfull. Upon our arrival we were informed we had received an upgrade of our room. Reallly nice! We stayed only for two nights but I wish we had added one or two more nights: there is much to see/do in Chiang Mai and its surroundings.
us2 night trip
Exceptional 10.0
The staff here was amazing and the property was great!
us2 night trip with friends
Exceptional 10.0
Great location, friendly staff and great value for your money.
LS, us4 night romance trip
Exceptional 10.0
Great hospitality !
This hotel has amazing hospitality. From the crazy multi course dinner to bringing snacks to your room. The staff helped us feel so comfortable and arranged tours for us flawlessly. This is an amazing place to stay for the price. It is s little outside the old city but we used grab very easily and never had a ride that was more than $5.00
David, us3 night trip
Exceptional 10.0
Liked the location. Bountiful breakfast buffet.
Shirley, us5 night trip with friends

The Empress Hotel Chiang Mai