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1 room, 2 adults

The Empress Hotel Chiang Mai, Chiang Mai

4-star4 stars
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100, Thailand

4-star hotel with outdoor pool, connected to the convention center, near Riverside
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.0
  • Great hotel - as soon as we checked in, we got an upgrade. Very nice room and staff was…Mar 17, 2019
  • I've stayed in hotels all around the world and I think this hotel is probably the best in…Jan 21, 2019
645See all 645 Hotels.com reviews
From 1,768 reviews

TripAdvisor Traveller Rating

The Empress Hotel Chiang Mai, Chiang Mai

from $42
  • Executive Suite
  • Superior Room
  • Deluxe Room
  • Executive Room

What’s around The Empress Hotel Chiang Mai, Chiang Mai

Landmarks

  • In Chang Khlan
  • Chiang Mai Night Bazaar - 14 min walk
  • Tha Phae Gate - 25 min walk
  • Chiang Mai University - 45 min walk
  • Riverside - 4 min walk
  • Chiang Mai Gate - 21 min walk
  • Warorot Market - 22 min walk
  • Sunday Walking Street Market - 32 min walk

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 19 min drive
  • Chiang Mai Railway Station - 11 min drive
  • Saraphi Station - 16 min drive
  • Lamphun Pa Sao Station - 25 min drive
  • Free self parking
  • Free extended parking
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 375 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available on request from 6 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle from 6 AM to midnight *

Parking

  • Free extended parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1989
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
Languages Spoken
  • Chinese
  • English
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Free toiletries
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Chao Nang Coffee Shop - This restaurant specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare.

Panda Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

The Empress Hotel Chiang Mai, Chiang Mai’s small print

Also known as

  • Chiang Mai Empress
  • Chiang Mai Empress Hotel
  • Empress Chiang Mai
  • Empress Chiang Mai Hotel
  • Empress Hotel Chiang Mai
  • Hotel Empress Chiang Mai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of THB 500 (subject to availability)

Rollaway beds are available for THB 850 per night

Buffet breakfast is offered for an extra charge of THB 280 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 100 per person (one-way)

Airport shuttle for children between the ages of 4 and 12 costs THB 100 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 645 reviews

The Empress Hotel Chiang Mai, Chiang Mai
Exceptional10.0
AMAZING!!! It is a 5 stars hotel!!
AMAZING!! Bed extra comfy, big rooms, service is incredible. They also offer shuttle to the airport. Breakfast was also good with western and Asian options. I read the bathroom was not good in the rooms, but actually it is good. The floor in the rooms is wood not carpet and the decoration is also good. The lobby is super nice, big, high ceilings, just as the pictures. We will definitely come back.
Maria Marta, us2 night romance trip
The Empress Hotel Chiang Mai, Chiang Mai
Exceptional10.0
Customer services great. People are kind and always smile. The breakfast excellent good options for everybody.
ANGIE, us3 night trip with friends
The Empress Hotel Chiang Mai, Chiang Mai
Exceptional10.0
Great and convenient place to stay
Really loved everything about this hotel. Staff and amenities were great.
Carlos, us4 night family trip
The Empress Hotel Chiang Mai, Chiang Mai
Exceptional10.0
Wonderful stay
Everything was perfectly done, from airport pickup, afternoon fruit platter, turn down service with yummy snacks to professional, courteous staff.
Jewls, us1 night trip
The Empress Hotel Chiang Mai, Chiang Mai
Exceptional10.0
Special stay in Chiang Mai.
We were treated as honored guests and greeted every time we entered the lobby. On our first day we received a welcome gift. On our last evening we enjoyed a special dinner and were given gifts and a bouquet of roses. Staff was warm and generous. The pool and fitness center were convenient. The room was large and well appointed with a great view.
Susan R, us9 night romance trip

See all reviews

The Empress Hotel Chiang Mai, Chiang Mai

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