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All properties in Chiang Mai, Thailand

The Empress Hotel Chiang Mai, Chiang Mai

4-star4 stars
Great for familiesThis property has good facilities for families.
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100, Thailand

4-star hotel with outdoor pool, connected to the convention center, near Riverside
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,818 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Value
Best value for money
Food
Delicious food
Cleanliness
Clean

The Empress Hotel Chiang Mai, Chiang Mai

from $43
  • Executive Suite
  • Superior Room
  • Deluxe Room
  • Executive Room

What’s around The Empress Hotel Chiang Mai, Chiang Mai

Landmarks

  • In Chang Khlan
  • Chiang Mai Night Bazaar - 13 min walk
  • Tha Phae Gate - 25 min walk
  • Chiang Mai City Arts & Cultural Center - 36 min walk
  • Wat Chiang Man - 38 min walk
  • Riverside - 4 min walk
  • Chiang Mai Gate - 22 min walk
  • Warorot Market - 22 min walk

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 10 min drive
  • Chiang Mai Railway Station - 5 min drive
  • Saraphi Station - 10 min drive
  • Lamphun Pa Sao Station - 18 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 375 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available on request from 6 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle from 6 AM to midnight *

Parking

  • Free extended parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1989
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Free toiletries
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Chao Nang Coffee Shop - This coffee shop specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare.

Panda Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

The Empress Hotel Chiang Mai, Chiang Mai’s small print

Also known as

  • Chiang Mai Empress
  • The Empress Hotel Chiang Mai Chiang Mai
  • The Empress Hotel Chiang Mai Hotel Chiang Mai
  • Chiang Mai Empress Hotel
  • Empress Chiang Mai
  • Empress Chiang Mai Hotel
  • Empress Hotel Chiang Mai
  • Hotel Empress Chiang Mai
  • The Empress Chiang Mai
  • The Empress Hotel Chiang Mai Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of THB 500 (subject to availability)

Rollaway beds are available for THB 850 per night

Buffet breakfast is offered for an extra charge of THB 450 for adults and THB 450 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 100 per person (one-way)

Airport shuttle for children between the ages of 4 and 12 costs THB 100 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 652 reviews

Exceptional 10.0
A perfect stay!
We had a wonderful stay at this hotel. Great service, great location and they made us feel like VIPs.
phimphone, usTrip with friends
Exceptional 10.0
Great value
Great staff, beautiful view, spacious room and very comfortable.
Walter, usRomance trip
Exceptional 10.0
Overall great stay
Great hotel, great service, great staff. The food is not that impressive but everyone was so accommodating and nice that we would return.
Connie, usFamily trip
Exceptional 10.0
Room
Perfect room and service, it is the best of all the 4 star hotel I been have ! Free Airport transfer also !
usFamily trip
Exceptional 10.0
Simply the best place to stay in Chiang Mai
From the moment we arrived at the hotel, we felt so at home! The staff is unsurpassed. The friendliest and most welcoming you could ask for! Our room was beautifully appointed, so very comfortable and HUGE! We stayed for eight nights because we didn’t want to leave! The pool is large and refreshing. The food is delicious whether it’s the breakfast buffet our their scrumptious dinner. We are so impressed with The Empress and wish we didn’t have to leave! My wife LOVED their bathrobe that was provided. She raves about how beautiful and comfortable it was! Thank you for all your hospitality and caring touch on every aspect of our stay! Cannot wait to come back and recommend to all our fiends!
Robert, usRomance trip

The Empress Hotel Chiang Mai, Chiang Mai

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