Guests
All properties in St Austell, England, United Kingdom

Carlyon Bay Hotel

4-star hotel with golf course, near Eden Project

  • Free WiFi and free parking
From
$154

Property renovations and closures

  • During renovations, the hotel will make every effort to minimize noise and disturbance.

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Sea Road, St Austell, PL25 3RD, England, United Kingdom
9.2.Superb.
  • Positives first....really friendly and nice staff. Great location, beautiful restaurants…

    Nov 25, 2021

  • I was not made aware of dress etiquette for dining room, since I was just going for o e…

    Mar 11, 2020

See all 55 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Walkable

The property will be renovating from March 3 2022 to April 9 2022 (completion date subject to change). The following areas are affected:
  • Elevator
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 86 smoke-free guestrooms
    • Daily housekeeping
    • Golf course
    • Near the beach
    • 2 restaurants and bar/lounge
    • Full-service spa

    For families

    • Cribs/infant beds (surcharge)
    • Playground on site
    • Babysitting or childcare (surcharge)
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom

    What’s around

    • Crinnis Beach - 6 min walk
    • Shorthorn Beach - 12 min walk
    • Charlestown Beach - 13 min walk
    • Charlestown Shipwreck and Heritage Centre - 18 min walk
    • Charlestown Harbour - 19 min walk
    • Duporth Beach - 21 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Single Room, 1 Twin Bed (Inland Facing)
    • Double or Twin Room (Inland Facing)
    • Deluxe Double or Twin Room, Sea View
    • Superior Double or Twin Room (Inland Facing)
    • Single Room, Sea View
    • Double or Twin Convertible, Sea View
    • Small Double Room, Inland View

    What’s around

    Landmarks

    • Crinnis Beach - 6 min walk
    • Shorthorn Beach - 12 min walk
    • Charlestown Beach - 13 min walk
    • Charlestown Shipwreck and Heritage Centre - 18 min walk
    • Charlestown Harbour - 19 min walk
    • Duporth Beach - 21 min walk
    • Pinetum Park and Pine Lodge Gardens - 30 min walk
    • Spit Beach - 30 min walk
    • Porthpean Beach - 34 min walk
    • Cornwall Football Golf - 35 min walk
    • Eden Project - 2.6 mi / 4.2 km

    Getting around

    • Newquay (NQY-Newquay Cornwall) - 29 min drive
    • St Austell Station - 5 min drive
    • St Austell (USX-St Austell Train Station) - 6 min drive
    • Par Station - 6 min drive
    map
    See on map
    Sea Road, St Austell, PL25 3RD, England, United Kingdom

    At a glance

    Hotel size

    • This hotel has 86 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time starts at 3 PM
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests with disabilities must contact this property in advance to discuss the individual requirements.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Babysitting/childcare*

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 2 restaurants
    • Bar/lounge
    • Snack bar/deli
    • Poolside bar
    • 24-hour room service

    Things to do

    • Number of indoor pools - 1
    • Outdoor seasonal pool
    • Fitness facilities
    • Golf course on site
    • Outdoor tennis courts - 2
    • Full-service spa
    • Spa treatment room(s)
    • Golf lessons on site
    • Golf driving range on site
    • Golfing on site
    • Playground on site
    • Bicycle rentals nearby
    • Pool sun loungers
    • Tennis on site
    • Number of spa tubs - 1
    • Pool umbrellas
    • Steam room
    • Sauna

    Working away

    • Business center
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Year Built - 1931
    • Elevator
    • Safe-deposit box at front desk
    • Garden
    • Terrace
    • Television in common areas

    Accessibility

    • Wheelchair-accessible parking
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Handrails in stairways

    Languages Spoken

    • Arabic
    • English
    • French
    • Lithuanian
    • Polish
    • Romanian
    • Slovak

    In the room

    Home comforts

    • Coffee/tea maker
    • Iron/ironing board (on request)

    Sleep well

    • Pillow menu
    • Turndown service

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • LED TV

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Carlyon Bay Hotel Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

    The spa is open daily.

    Dining

    Bay View Restaurant - This fine-dining restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner.

    Taste - This brasserie serves breakfast and dinner. Open daily.

    The Club House - Overlooking the golf course, this restaurant serves breakfast, lunch, and dinner. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Golf course on site
    • Outdoor tennis courts -
    • Sauna
    • Steam room
    • Tennis on site
    • Golf lessons on site
    • Golf driving range on site
    • Golfing on site
    • Playground on site

    Nearby

    • Bicycle rentals nearby

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of GBP 18.5 for adults and GBP 9.25 for children (approximately)

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Cribs/infant beds are available for GBP 35.0 per night
    • Rollaway beds are available for GBP 35.0 per night
    • Babysitting/childcare is available for an extra charge

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 8:00 AM to 7:00 PM
    • The seasonal pool is open from May to September
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place and guests are provided with hand sanitizer.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Carlyon
    • Carlyon Bay Hotel Hotel
    • Carlyon Bay Hotel St Austell
    • Carlyon Bay Hotel Hotel St Austell
    • Carlyon Bay
    • Carlyon Bay Hotel
    • Carlyon Bay Hotel St Austell
    • Carlyon Bay St Austell
    • Carlyon Hotel
    • Hotel Carlyon Bay
    • The Carlyon Bay Hotel St Austell
    • The Carlyon Bay St Austell, Cornwall

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Carlyon Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Electric vehicle charging is available.
    • Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in starting at 3 PM. Check-out time is 11 AM.
    • Yes, there are 2 onsite restaurants, featuring regional cuisine and golf course views. Nearby restaurants include Eastern Paradise (12-min walk), Edies Kitchen (12-min walk), and Val's Place (2.5 mi).
    • Tee off at the onsite golf course, and improve your game on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. Carlyon Bay Hotel also has an indoor pool and a sauna, as well as a steam room and a garden.
    9.2.Superb.
    • 10.0.Exceptional

      Always a great stay, location, staff and facility outstanding

      1 night family trip, Nov 16, 2019

      Verified Orbitz guest review

    • 6.0.Good

      Good hotel but pick your room

      Great staff and lovely location and good food but room 210 was crazy noisy with plumbing noises from above and people next door both intrusive

      Jeremy, 2 night family trip, Jan 21, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent Location

      The service and amenities are great and the views spectacular

      Alan, 1 night trip, Dec 8, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Reminiscing tour

      Breathtaking location coupled with excellent service.

      Kevin, 4 night trip, Dec 6, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      100% one of the best hotels I've stayed in

      Absolutely wonderful stay at a beautiful location. I stay in lots of hotels, key thing for me was that the bathroom was immaculately clean, the bed was comfortable, the pool was incredible, the jacuzzi relaxing then the food was great. I would stay again in a heartbeat.

      1 night business trip, Nov 22, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Lovely hotel nice location. Staff in spa bar excellent. Access to room card didnt work so cleaner assisted me into the room. Room cold at 3.30 in the afternoon and when complained to reception told heating didnt come on until 5pm. Therefore sat freezing in my room with coat on - reception offeted a fan heater but dont expect to use that in an hotel. Tv only could get one channel - decor and bathroom dated in the room but comfortable. Also friend who i also booked for said her room was noisey and had trouble sleeping.

      1 night trip, Nov 20, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Short break

      Brilliant stay - Hotel far exceeded our expectations - so much so that we stayed longer than anticipated. All aspects good - room - food - bar - lounge area. Of particular note was the high quality of the staff.

      Steven, 3 night trip, Nov 14, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Great

      Very nice hotel. Comfortable, clean with lots of on-site amenities. One thing I would like to see changed would be the ability to control the temperature of the rooms; it got quite stuffy.

      Tom, 1 night business trip, Oct 25, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Really loved our stay, very clean, calm, and inviting. Loved the spa, and the breakfast was amazing.

      Elinor, 2 night romance trip, Oct 22, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      The good and not so good

      There is good and bad with this hotel. Bad- it is a wedding hotel, and when there is a wedding on its mobbed, they take over the restaurant and main lounge during the afternoon, so you have to use the smaller lounge. In the smaller lounge was a TV showing golf, not very appealing if you dont want to watch golf. When there is a wedding on its difficult to park. One part of the building seems to be built in a steel frame, its very noisy at night with the building creaking when its windy. No air con, so rooms get hot, and windows dont open much. There are some lovely things as well. Hotel well maintained, staff are excellent, food good, evening lounge service excellent.

      3 night trip, Sep 27, 2021

      Verified Hotels.com guest review

    See all 55 reviews