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All properties in Medan, Indonesia
1 room, 2 adults

JW Marriott Hotel Medan, Medan

5-star5 stars
Great for familiesThis property has good facilities for families.
Jalan Putri Hijau No. 10, Medan, North Sumatra, 20111, Indonesia

Luxury hotel with 3 restaurants, near Tjong A Fie's Mansion
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
From 1,297 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Good internet service
Fantastic service
Great wellness & sports facilities
Fairly good value for money

JW Marriott Hotel Medan, Medan

from $60
  • Deluxe Room, 1 King Bed, Business Lounge Access (Executive Deluxe)
  • Executive Room, 1 King Bed, Business Lounge Access
  • Deluxe Room, 1 King Bed, City View
  • Room, 1 King Bed, View
  • Executive Room, Business Lounge Access
  • Deluxe Room, 2 Twin Beds, City View
  • Room, 2 Twin Beds, View

What’s around JW Marriott Hotel Medan, Medan

Top spots nearby

Recommended by this property

  • Tjong A Fie's Mansion (12-minute walk)
  • Sun Plaza (14-minute walk)
  • Medan Mall (14-minute walk)
  • University of North Sumatera (39-minute walk)
  • Marian Shrine of Annai Velangkanni (5.7 mi / 9.1 km)

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 27 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms


  • Check-in time 3 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms (10-device limit)



  • Airport shuttle (available 24 hours) *


  • Free self parking

  • Valet parking *


  • Free area shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Sauna
Working away
  • Business center
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • Dutch
  • English
  • Indonesian
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa by JW Marriott Medan. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily.


Marriott Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Jade Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Prime Steak House - This steakhouse specializes in American cuisine and serves dinner only.

Marriott Gourmet - This coffee shop serves breakfast, lunch, dinner, and light fare.

JW Marriott Hotel Medan, Medan’s small print

Also known as

  • JW Marriott Hotel Medan
  • JW Marriott Medan
  • JW Medan
  • Marriott Hotel Medan
  • Medan JW Marriott Hotel
  • JW Marriott Hotel Medan Hotel
  • JW Marriott Hotel Medan Medan
  • JW Marriott Hotel Medan Hotel Medan


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs IDR 40000.00 per stay

Rollaway beds are available for IDR 484000.0 per night

Buffet breakfast is offered for an extra charge of IDR 208000 for adults and IDR 103999 for children (approximately)

Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 278 reviews

Exceptional 10.0
Best hotel in town
WILLSANE, usTrip with friends
Exceptional 10.0
High end hotel w very reasonable price
Allinger, us1 night family trip
Exceptional 10.0
Good Hotel Service.
Excellent! The room was large very comfortable. Staffs were friendly and helpful. I had my own breakfast, but I was charged for a glass of plain water with Rp60.000 and it puzzles me as shown on the attached photo...
Edwin, us1 night business trip
Exceptional 10.0
Good experience in my home town
Cut Mila, us1 night family trip
Very Good 8.0
Great hotel, fantastic value
Great hotel; in fact, this is the best hotel I have been to while in Medan. They also upgraded me to a nicer room. Thanks, Marriott!
Jake, usBusiness trip

JW Marriott Hotel Medan, Medan

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