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JW Marriott Hotel Medan, Medan

5 stars5 stars
Jalan Putri Hijau No. 10MedanNorth Sumatra20111Indonesia, 855-239-9485
Loved by guests
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Excellent4.5 / 5
Comfort
Rather comfortable
Location
Great location
Breakfast
Tasty breakfast
Pool
Pool should be renewed
175See all 175 Hotels.com reviews
From 933 reviewsTripAdvisor Traveller Rating

JW Marriott Hotel Medan, Medan

Hotel Info: 855-239-9485

from $54
  • Junior Suite, 1 King Bed
  • Business Room
  • Deluxe Room
  • Executive Deluxe Room
  • Executive Room

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle

Other information

  • Resort fee included

Also known as

  • JW Marriott Hotel Medan
  • JW Marriott Medan
  • JW Medan
  • Marriott Hotel Medan
  • Medan JW Marriott Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Valet parking costs IDR 30000 per stay

Rollaway beds are available for IDR 423500 per night

Buffet breakfast is offered for an extra charge of IDR 198000 per person (approximately)

Airport shuttle service is offered for an extra charge of IDR 310000 per vehicle (one way)

WiFi is available in guestrooms for IDR 169700 per day (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Sauna
Working away
  • Business center
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Quan Spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room.

Dining

Marriott Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Prime Steak House - This steakhouse specializes in American cuisine and serves dinner only.

Marriott Gourmet - This coffee shop serves breakfast, lunch, dinner, and light fare.

Jade Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

JW Marriott Hotel Medan, Medan’s small print

Also known as

  • JW Marriott Hotel Medan
  • JW Marriott Medan
  • JW Medan
  • Marriott Hotel Medan
  • Medan JW Marriott Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Valet parking costs IDR 30000 per stay

Rollaway beds are available for IDR 423500 per night

Buffet breakfast is offered for an extra charge of IDR 198000 per person (approximately)

Airport shuttle service is offered for an extra charge of IDR 310000 per vehicle (one way)

WiFi is available in guestrooms for IDR 169700 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 175 reviews

JW Marriott Hotel Medan, Medan
Outstanding5.0 / 5
Great Hotel an Staff
We came to Medan for a short 3 night visit from Penang. The JW Marriott was a great place to stay. We loved the breakfast buffet and the Lounge. In addition to the fine accommodations, the spa/pool area was fantastic. Overall, the staff here were amazing. They were very friendly and looked after the smallest details. A special thank you to Ampu in the Marriott Cafe for her kindness and wonderful smile and service and to Devita in the Lobby Lounge for her friendly and smiling attitude. We would not hesitate to stay here again!
3 night trip with friends
JW Marriott Hotel Medan, Medan
Excellent4.0 / 5
Good hotel located in the city
7 night romance trip
JW Marriott Hotel Medan, Medan
Outstanding5.0 / 5
Not all as nice as you thought
I was welcomed warmlyand said I was welcomed warmly and said room is upgraded to executive room with compliments food at 16th floor but we came 3 people and requested original reservation with 2 beds and just requested 3 compliments breakfast which we thought was agreed until the next 2 days was charged Rp198,000 extra. anyway, we enjoyed the stay with friendly staffs, especially martin at the breakfast lounge who recognized the guests.
2 night family trip
JW Marriott Hotel Medan, Medan
Outstanding5.0 / 5
Pleasant, quick stay
Very good check-in experience, hotel room was great. My only concern was that the lifts sometimes take too long.
1 night business trip
JW Marriott Hotel Medan, Medan
Outstanding5.0 / 5
Amazing place
I have stayed at this location many times. This location is AMAZING! Very nice staff and the facility is wonderful.
1 night business trip

See all reviews

JW Marriott Hotel Medan, Medan

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