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JW Marriott Hotel Medan, Medan

5-star5 stars
Jalan Putri Hijau No. 10MedanNorth Sumatra20111Indonesia

Luxury hotel in Kesawan with 3 restaurants, spa
  • Free WiFi and free parking
Superb9.0
Location
Great location
Comfort
Rather comfortable
WiFi
Good internet service
Pool
Pool should be renewed
202See all 202 Hotels.com reviews
From 1,104 reviewsTripAdvisor Traveller Rating

JW Marriott Hotel Medan, Medan

from $56
  • Executive Deluxe Room, Business Lounge Access
  • Executive Room, Business Lounge Access
  • Deluxe Room
  • Business Room

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms (10-device limit)

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Sauna
Working away
  • Business center
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Quan Spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room.

Dining

Marriott Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Jade Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Prime Steak House - This steakhouse specializes in American cuisine and serves dinner only.

Marriott Gourmet - This coffee shop serves breakfast, lunch, dinner, and light fare.

JW Marriott Hotel Medan, Medan’s small print

Also known as

  • JW Marriott Hotel Medan
  • JW Marriott Medan
  • JW Medan
  • Marriott Hotel Medan
  • Medan JW Marriott Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Valet parking costs IDR 40000.00 per stay

Rollaway beds are available for IDR 423500.0 per night

Buffet breakfast is offered for an extra charge of IDR 208000 for adults and IDR 104000 for children (approximately)

Airport shuttle service is offered for an extra charge of IDR 330000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around JW Marriott Hotel Medan, Medan

Landmarks

  • In Kesawan
  • Medan Mall - 19 min walk
  • Shri Mariaman - 24 min walk
  • Sun Plaza - 24 min walk
  • Vihara Borobudur - 27 min walk
  • Maimun Palace - 33 min walk
  • Vihara Gunung Timur - 35 min walk
  • Medan Great Mosque - 37 min walk

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 57 min drive
  • Free self parking
  • Valet parking (surcharge)
  • Free area shuttle
  • Airport shuttle (surcharge)

Recent reviews

Superb 9.0 From 202 reviews

JW Marriott Hotel Medan, Medan
Exceptional10.0
Very Nice Medan Hotel
This was the second time staying at the JWM in Medan. I have never had an issues with the hotel, staff or services.
A Traveler, us3 night business trip
JW Marriott Hotel Medan, Medan
Exceptional10.0
Great stay
Great stay, by far the BEST option in the whole city (we stayed at a few different hotels this trip) Disappointed the wifi in rooms wasn't included. But otherwise clean, great breakfast, safe, friendly staff.
A Traveler, us2 night romance trip
JW Marriott Hotel Medan, Medan
Exceptional10.0
Great Hotel an Staff
We came to Medan for a short 3 night visit from Penang. The JW Marriott was a great place to stay. We loved the breakfast buffet and the Lounge. In addition to the fine accommodations, the spa/pool area was fantastic. Overall, the staff here were amazing. They were very friendly and looked after the smallest details. A special thank you to Ampu in the Marriott Cafe for her kindness and wonderful smile and service and to Devita in the Lobby Lounge for her friendly and smiling attitude. We would not hesitate to stay here again!
Edwin, us3 night trip with friends
JW Marriott Hotel Medan, Medan
Very Good8.0
Good hotel located in the city
Palitha, us7 night romance trip
JW Marriott Hotel Medan, Medan
Exceptional10.0
Not all as nice as you thought
I was welcomed warmlyand said I was welcomed warmly and said room is upgraded to executive room with compliments food at 16th floor but we came 3 people and requested original reservation with 2 beds and just requested 3 compliments breakfast which we thought was agreed until the next 2 days was charged Rp198,000 extra. anyway, we enjoyed the stay with friendly staffs, especially martin at the breakfast lounge who recognized the guests.
Andrew, us2 night family trip

See all reviews

JW Marriott Hotel Medan, Medan

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