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JW Marriott Hotel Medan, Medan

5-star5 stars
Jalan Putri Hijau No. 10MedanNorth Sumatra20111Indonesia
Luxury hotel with 3 restaurants and full-service spa
  • Free WiFi and free parking
Rather comfortable
Fantastic service
Great location
Pool should be renewed
187See all 187 reviews
From 1,078 reviewsTripAdvisor Traveller Rating

JW Marriott Hotel Medan, Medan

from $58
  • xDeluxe Room
  • xDeluxe Room
  • xExecutive Deluxe
  • xExecutive Room
  • Deluxe Room, Business Lounge Access
  • Executive Room, Business Lounge Access
  • Room
  • Junior Suite, 1 King Bed
  • Room
Want more choice? Check out our other properties in Medan.

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms


  • Check-in time 3 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms (10-device limit)



  • Airport shuttle (available 24 hours) *


  • Free self parking

  • Valet parking *


  • Free area shuttle

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Sauna
Working away
  • Business center
  • Meeting rooms 2
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • ATM/banking
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Quan Spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room.


Marriott Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Jade Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Prime Steak House - This steakhouse specializes in American cuisine and serves dinner only.

Marriott Gourmet - This coffee shop serves breakfast, lunch, dinner, and light fare.

JW Marriott Hotel Medan, Medan’s small print

Also known as

  • JW Marriott Hotel Medan
  • JW Marriott Medan
  • JW Medan
  • Marriott Hotel Medan
  • Medan JW Marriott Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Valet parking costs IDR 40000.00 per stay

Rollaway beds are available for IDR 423500.0 per night

Buffet breakfast is offered for an extra charge of IDR 208000 for adults and IDR 104000 for children (approximately)

Airport shuttle service is offered for an extra charge of IDR 330000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around JW Marriott Hotel Medan, Medan


  • Heart of Medan
  • Medan Mall (19-minute walk)
  • Shri Mariaman (24-minute walk)
  • Sun Plaza (24-minute walk)
  • Vihara Borobudur (27-minute walk)
  • Maimun Palace (33-minute walk)
  • Masjid Raya (35-minute walk)
  • Vihara Gunung Timur (35-minute walk)

Getting around

  • Medan (KNO-Kuala Namu Intl.) 57-min drive
  • Free self parking
  • Valet parking (surcharge)
  • Free area shuttle
  • Airport shuttle (surcharge)

JW Marriott Hotel Medan, Medan

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