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Hotel Indigo NYC Chelsea, New York

4 stars
127 West 28th StreetNew YorkNY10001United States of America, 800-491-6126
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Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Clean
Breakfast
Breakfast is average
614See all 614 Hotels.com reviews
From 1,273 reviewsTripAdvisor Traveller Rating

Hotel Indigo NYC Chelsea, New York

Hotel Info: 866-539-8117

from $125
  • Standard Room
  • Suite, 1 King Bed, Non Smoking
  • Standard Room
  • Deluxe Non-Smoking
  • Room
  • One King Bed, Non-Smoking, Accessible
  • Room, 2 Double Beds, Non Smoking
  • Run of House
  • Room, 1 King Bed, Non Smoking
  • Room, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Up to 50 lb

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Chelsea Hotel Indigo
  • Hotel Indigo Chelsea
  • Hotel Indigo Chelsea NYC
  • Hotel Indigo NYC Chelsea

Optional extras

Self parking costs USD 35 per night

Valet parking costs USD 50 per night

Breakfast costs between USD 4 and USD 18 per person (approximately)

Pets are allowed for an extra charge of USD 75 per pet, per stay

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • 24-hour fitness facilities
  • Free use of nearby fitness center
Working away
  • Business center
  • Conference space size (feet) - 512
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Designer toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Blu - This fine-dining restaurant serves breakfast and dinner.

Hotel Indigo NYC Chelsea, New York’s small print

Also known as

  • Chelsea Hotel Indigo
  • Hotel Indigo Chelsea
  • Hotel Indigo Chelsea NYC
  • Hotel Indigo NYC Chelsea

Optional extras

Self parking costs USD 35 per night

Valet parking costs USD 50 per night

Breakfast costs between USD 4 and USD 18 per person (approximately)

Pets are allowed for an extra charge of USD 75 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 614 reviews

Hotel Indigo NYC Chelsea, New York
Fair2.0 / 5
Just fair, stay somewhere else
When I arrived, they told me they only had a king room, I had reserved a room with 2 double beds. When I told them that they found one available. The safe was locked so I had to call and have someone come open it. The heat wasn't working, so the man fixed it, but when I came back at night it was freezing in the room, so I slept with a sweatshirt on and socks. They came the next day to fix it and it broke again. The floors were dirty. The shower was awful, poor shower pressure and a half glass enclosure. The pillows were also awful.There was no clock in the room. The mini fridge is filled with stuff you don't want to buy and have to take out to put your own stuff in. The hotel is in the middle of a block in the floral district. Not a great location for us. You had to navigate trucks and deliveries, when you came and went.
4 night family trip
Hotel Indigo NYC Chelsea, New York
Fair2.0 / 5
Terrible service lobby with arrogance and condesce
Terrible service lobby with arrogance and condescension
3 night business trip
Hotel Indigo NYC Chelsea, New York
Excellent4.0 / 5
very convenient location
Outside noise was a little disturbing late at night but overall that is the New York experience
1 night trip with friends
Hotel Indigo NYC Chelsea, New York
Fair2.0 / 5
Average with underwhelming lobby
I was super disappointed with the hotel. The rooms were pretty good, but there was no lobby atmosphere. I go to NY at least twice a year and try to stay different places. This is by far the worst lobby, very little amenities, and not much atmosphere. My thermostat was broken in my room, so it was either 86 or 64 degrees if I turned on the hot or cold. While maintenance came four times to try to fix it, no one offered to move me or make up for it. It was 45 degrees outside while I was there, so a working thermostat would have been nice. The front desk, however, was a bright spot. They were lovely people. But I would not go back.
3 night business trip
Hotel Indigo NYC Chelsea, New York
Good3.0 / 5
Great location
A little disappointed this time. They didn't have a room with 2 beds, as I requested. Our AC wasn't working, and one of the elevators was broken.
2 night family trip

See all reviews

Hotel Indigo NYC Chelsea, New York

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