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Grand Kempinski Hotel Shanghai

Photo gallery for Grand Kempinski Hotel Shanghai

Exterior
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, individually decorated
Skyline Suite | View from room

Overview of Grand Kempinski Hotel Shanghai

Grand Kempinski Hotel Shanghai

5.0 star property
Luxury Shanghai hotel with full-service spa, connected to the convention centre

9.0/10 Superb

861 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
Map
1288 Lujiazui Ring Road, Shanghai, Shanghai, 200120

Room options

About this area

What's nearby

  • In Pudong
  • The Bund - 5 min drive
  • Shanghai Disneyland© - 33 min drive

Getting around

  • Hongqiao International Airport (SHA) - 32 min drive
  • Pudong International Airport (PVG) - 42 min drive
  • Shanghai South Railway Station - 15 min drive
  • Shanghai Railway Station - 22 min drive
  • Nanxiang North Railway Station - 23 min drive
  • Dongchang Road Station - 12 min walk
  • Lujiazui Station - 15 min walk
  • Pudong Avenue Station - 16 min walk

Restaurants

  • Shunfeng - 5 min walk
  • Cloud 9 - 12 min walk
  • Julie's Bistro - 12 min walk
  • Shanghai Min - 12 min walk
  • The Grill - 12 min walk

About this property

Grand Kempinski Hotel Shanghai

Enjoy your visit to Shanghai with a stay at Grand Kempinski Hotel Shanghai. Guests can visit the spa to be pampered with massages, facials or body treatments, and Elements, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a health club. The comfortable beds and helpful staff get good marks from fellow travellers. The property is only a short walk to public transportation: Dongchang Road Station is 12 minutes and Lujiazui Station is 15 minutes.

Languages

Chinese (Mandarin), English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 686 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until noon
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Toys

What to do

  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Designer shops on site
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired Internet for a surcharge
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Yhi Spa has 3 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Elements – This restaurant serves breakfast, lunch and dinner.
Acqua – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
Suntime Century – This restaurant specialises in Chinese cuisine. Open daily.
Albero – This restaurant specialises in Spanish cuisine. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for CNY 100 per day (rates may vary)
  • Wired Internet access is available in guest rooms for CNY 100 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CNY 208 for adults and CNY 104 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between noon and 6:00 PM can be arranged for an extra charge of 100 per cent of room rate

Renovations and closures

The following facilities or services will be unavailable from January 22 2023 to January 29 2023 (dates subject to change):
  • One of the dining venues
  • Bar/Lounge(s)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property uses eco-friendly cleaning products. </p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>
A swimming cap is mandatory in the swimming pool.

Also known as

Grand Kempinski Hotel Shanghai
Grand Kempinski Shanghai
Gran Melia Shanghai Hotel Shanghai
Kempinski Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel
Grand Kempinski Hotel Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel Shanghai

Frequently asked questions

Does Grand Kempinski Hotel Shanghai offer free cancellation for a full refund?
Yes, Grand Kempinski Hotel Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Kempinski Hotel Shanghai?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Grand Kempinski Hotel Shanghai on 5 February 2023 start from €151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Kempinski Hotel Shanghai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Kempinski Hotel Shanghai?
Yes, there's an indoor pool.
Are pets allowed at Grand Kempinski Hotel Shanghai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Kempinski Hotel Shanghai?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Grand Kempinski Hotel Shanghai?
You can check in from 3:00 PM - noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out is available.
What is there to do at Grand Kempinski Hotel Shanghai and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Kempinski Hotel Shanghai also has 2 bars, an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Grand Kempinski Hotel Shanghai?
Yes, there are 4 on-site restaurants, featuring Mediterranean cuisine. One of the dining venues will be unavailable from 22 January 2023 to 29 January 2023 (dates subject to change). Nearby restaurants include Shunfeng (5-min walk), Cloud 9 (12-min walk) and Julie's Bistro (12-min walk).
Does Grand Kempinski Hotel Shanghai have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Grand Kempinski Hotel Shanghai like?
Grand Kempinski Hotel Shanghai is located on the Strip in Pudong, a short 11-minute walk from Oriental Pearl Tower and 16 minutes' walk from Shanghai Tower. Travellers say that this hotel is in a good location.

Reviews

9.0

Superb

9.2/10

Cleanliness

8.6/10

Staff & service

9.1/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Family vacation
The bund view is really great!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thank You
Big thanks to Yudith and the whole team for very warm and professional care. During a busy time they treated everyone with efficient and friendly professionalism. Thanks!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My experience was outstanding, this is an excellent hotel to stay, enjoy and relax.
1-night trip
Verified Expedia guest review

10/10 Exceptional

I just left, but would be back soon!
Took few days off to relax and connect with friends and chose the Grand Kempinski as a recommendation from a good friend. I was not disappointed 😉 The service is very good and the staff is friendly at all their facilities... The breakfast buffet has a great variety from fresh fruits, to pastry, classic and tasty omelette also vegetables, congee and noodles for to those catering to the Asian taste... The pool, spa and gym area enjoy beautiful views of the Pearl tower, the Huangpu river and other sights of Pudong! The Havana bar on the 30th floor is amazing for early evening drinks or night cap, great music, expansive views and friendly staff. If you care about lounges, book a room with access to the executive lounge to enjoy the happy hour there in an exclusive and calm environment... I just left, but would be back soon!
Juan Angel, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Vicente, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved the breakfast buffet because of the wide variety and grrt quality of the food. I also enjoyed the location. We wanted to stay near the Oriental Pearl Tower and this was a perfect 5 minute walk away with great access to shops and fun things along the way!
2-night family trip
Verified Expedia guest review

4/10 Fair

2-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Orbitz guest review

10/10 Exceptional

One of the best
One if the best hotels I have stayed in. Wonderful view from hotel room, fantastic buffet breakfast and very nice bar. Can’t be faulted.
Peter, 2-night trip
Verified Hotels.com guest review