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Grand Kempinski Hotel Shanghai

Luxury hotel with full-service spa, connected to the convention center, near Oriental Pearl Tower

  • Free WiFi in lobby and free parking
From
$136

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1 / 190Restaurant
1288 Lujiazui Ring Road, Shanghai, 200120, Shanghai, China
8.8.Fabulous.
  • I loved the breakfast buffet because of the wide variety and grrt quality of the food. I…

    Jan 5, 2020

  • This was an amazing and luxurious room. The view to the water on entering the room was…

    Nov 10, 2019

See all 213 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Quiet
Shopping

The following facilities are closed seasonally each year. They will be closed from February 11 to December 31:
  • Dining venue
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 686 smoke-free guestrooms
    • Daily housekeeping
    • 4 restaurants and 2 bars/lounges
    • Full-service spa
    • Indoor pool
    • Nightclub

    For families

    • Refrigerator
    • Private bathroom
    • Separate bathtub and shower
    • Premium TV channels
    • Television
    • Free toiletries

    What’s around

    • In Pudong
    • Oriental Pearl Tower - 9 min walk
    • Shanghai Tower - 16 min walk
    • The Bund - 19 min walk
    • Jin Mao Tower - 12 min walk
    • Shanghai World Financial Center - 13 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Premier Skyline View King Room
    • Deluxe Bund View King Room
    • Club Skyline View King Room
    • Club Bund View King Room
    • Executive Suite
    • Diplomatic Suite
    • Grand Club Skyline View King Room
    • Grand Skyline View King Room
    • Skyline Suite
    • Grand Bund View King Room
    • Premier Skyline View Twin Room
    • Deluxe Bund View Twin Room
    • Grand Skyline View Twin Room
    • Club Skyline View Twin Room
    • Club Bund View Twin Room
    • Grand Club Skyline View Twin Room

    Location

    1288 Lujiazui Ring Road, Shanghai, 200120, Shanghai, China
    • In Pudong
    • Oriental Pearl Tower - 9 min walk
    • Shanghai Tower - 16 min walk

    What’s around

    Landmarks

    • In Pudong
    • Oriental Pearl Tower - 9 min walk
    • Shanghai Tower - 16 min walk
    • The Bund - 19 min walk
    • Jin Mao Tower - 12 min walk
    • Shanghai World Financial Center - 13 min walk
    • Shanghai International Convention Centre - 19 min walk
    • Shanghai Stock Exchange - 6 min walk
    • IFC Mall - 11 min walk
    • Shanghai Municipal History Museum - 16 min walk
    • Super Brand Mall - 18 min walk

    Getting around

    • Pudong International Airport (PVG) - 49 min drive
    • Hongqiao International Airport (SHA) - 36 min drive
    • Shanghai Railway Station - 8 min drive
    • Shanghai South Railway Station - 15 min drive
    • Nanxiang North Railway Station - 23 min drive
    • Dongchang Road Station - 12 min walk
    • Lujiazui Station - 15 min walk
    • Pudong Avenue Station - 16 min walk

    At a glance

    Hotel size

    • This hotel has 686 rooms
    • This hotel is arranged over 30 floors

    Arriving/leaving

    • Check-in time 2:00 PM-noon
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi and wired Internet access in public areas
    • WiFi and wired Internet access in rooms*

    Parking

    • Free onsite self parking
    • Electric vehicle charging point on site

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 4 restaurants
    • 2 bars/lounges
    • Coffee shop/café
    • Snack bar/deli
    • 24-hour room service
    • Coffee/tea in a common area
    • Barbecue grills

    Things to do

    • Indoor pool
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Bicycle rentals nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Nightclub
    • Health club
    • Spa tub
    • Steam room
    • Sauna

    Working away

    • Business center
    • Conference space
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2009
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Terrace
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    Languages Spoken

    • Chinese
    • English
    • French
    • German
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service
    • Premium bedding

    Things to enjoy

    • Individually decorated
    • Individually furnished

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Bidet
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 42-inch LCD TV
    • Premium TV channels
    • IPod docking station

    Stay connected

    • Desk
    • Free newspaper
    • WiFi (surcharge)
    • Phone

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Yhi Spa has 3 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

    The spa is open daily.

    Dining

    Elements - This restaurant serves breakfast, lunch, and dinner.

    Acqua - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

    Suntime Century - This restaurant specializes in Chinese cuisine. Open daily.

    Albero - This restaurant specializes in Spanish cuisine. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Health club
    • Sauna
    • Spa tub
    • Steam room

    Nearby

    • Bicycle rentals nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby

    Awards and affiliations

    Green / Sustainable Property
    This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Small print

    Also known as

    • Grand Kempinski
    • Grand Kempinski Hotel Shanghai Hotel
    • Grand Kempinski Hotel Shanghai Shanghai
    • Grand Kempinski Hotel Shanghai Hotel Shanghai
    • Grand Kempinski Hotel
    • Grand Kempinski Hotel Shanghai
    • Grand Kempinski Shanghai
    • Shanghai Grand Kempinski
    • Gran Melia Shanghai Hotel Shanghai
    • Kempinski Shanghai Shanghai

    Optional extras

    Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)

    Late check-in between noon and 6:00 PM can be arranged for an extra charge of 50-percent of room rate

    Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

    Rollaway beds are available for CNY 350.0 per day

    Buffet breakfast is offered for an extra charge of CNY 208 for adults and CNY 104 for children (approximately)

    WiFi is available in guestrooms for CNY 100 per day (rates may vary)

    Wired Internet access is available in guestrooms for CNY 100 per day (rates may vary)

    Policies

    A swimming cap is mandatory in the swimming pool.

    Only registered guests are allowed in the guestrooms.

    This property uses eco-friendly cleaning products.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards, and cash.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Grand Kempinski Hotel Shanghai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Electric vehicle charging is available.
    • Yes, there's an indoor pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:00 PM - noon. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-out is available.
    • Yes, there are 4 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Tavola (8-min walk), Cloud 9 (12-min walk), and Din Tai Fung (13-min walk).
    • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grand Kempinski Hotel Shanghai also has 2 bars, a nightclub, and an indoor pool, as well as a sauna, a steam room, and a garden.
    8.8.Fabulous.
    • 2.0.Poor

      Claim of refund money for double booking.

      I made a double reservation and i wrote a claim refund money of one booking to hotels.com and hotel management agreed that they ll refund the money if you inform them i can not send you aan email because of your email adress it is directing me to the main menu of hotels.com

      Adil Aydin, 2 night business trip, Jun 14, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Latin American@s can feel at home here

      The director of the hotel, a wonderful Cuban gentleman, was such an incredible resource, who made us feel at home. The Spanish restaurant in the hotel is magnificent, as is everything about the location.

      Juan, 9 night romance trip, May 22, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      Property is a bit outside the tourist area as in a financial district, thus not much to do within 1-4 blocks except the aquarium or pearl tower. We did change rooms as our first room smelled of sewage but unsure if that was an aberration. The rooms show wear and tear, especially the stained carpets, but great bathroom layout, hot water with strong pressure, comfortable beds and delicious breakfast spread.

      3 night romance trip, Apr 10, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      5 Star Hotel

      Great location. Beautiful hotel. In unit 1903 there are several spots on the carpet, between bed and window. Have no complaints, just thought you would want to know

      Randall, 2 night romance trip, Mar 30, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      Staff no freindly and service is low, when I checked in not offered bag delivery to room.

      3 night business trip, Mar 24, 2019

      Verified Orbitz guest review

    • 8.0.Very Good

      Location is the center of the city with very good connections to places of interest

      2 night family trip, Mar 18, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent hotel, breakfast and all facilities in perfect conditions

      1 night romance trip, Feb 24, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      A Great Place to Stay in Shanghai

      Overall I enjoyed my stay at the hotel, it is very strategically located making the stay in Shanghai all the more pleasant. The hotel staff are all very cordial and friendly, plus the room views of the river are amazing by itself. Well worth the price.

      Robert, 4 night trip, Jan 14, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The hotel is very luxurious, neat and clean. The only comment I have is that it was too cold in the lobby and the various restaurants. When you return from 2 degrees outside you want the place to be warm.

      2 night trip with friends, Dec 26, 2018

      Verified Expedia guest review

    • 10.0.Exceptional

      Shanghai stay

      Great location, close to everything. Big rooms! Helpful staff.

      john, 2 night romance trip, Nov 18, 2018

      Verified Hotels.com guest review

    See all 213 reviews