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Kampala Serena Hotel, Kampala

5 stars
Kintu RoadKampala256Uganda
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Outstanding4.8 / 5
Fantastic service
Delicious food
18See all 18 reviews
From 594 reviewsTripAdvisor Traveller Rating

Kampala Serena Hotel, Kampala

from $169
  • Executive Room
  • Business Suite
  • Deluxe Room

At a glance

Key facts


  • Check-in time starts at 10 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Health club
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • Conference space
  • Concierge services
  • Limo or Town Car service available
  • Hair salon
  • Wedding services
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Things to enjoy
  • Balcony
Freshen up
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Serena Maisha Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.


The Pearl of Africa - Onsite restaurant.

Explorers Italian Bistro - Onsite restaurant.

The Lakes - Onsite restaurant.

Recent reviews

Outstanding 4.8 /5 from 18 reviews

Kampala Serena Hotel, Kampala
Outstanding5.0 / 5
relaxing hotel in the middle of kampala
Great hotel, wonderful spa! The Serena has an Elemis spa, one of the only ones on the continent. The therapists were well trained and the treatments extremely well priced. The poo was also a nice oasis in a rather hectic city. The property had 5 different eating areas (similar menus) but decent food and drink.
2 night trip with friends
Kampala Serena Hotel, Kampala
Outstanding5.0 / 5
Great stay in Kampala
Beautiful hotel with excellent service and good food. A very comfortable place to spend a week on business.
7 night business trip
Kampala Serena Hotel, Kampala
Good3.0 / 5
Nice hotel, poor service
This hotel is very nice. However, I can't give it a very good review as they put me in a smoking room and then wouldn't move me. It was vile.
2 night trip
Kampala Serena Hotel, Kampala
Outstanding5.0 / 5
Nice hotel, good stay.
I was pleasantly surprised by the quality of this hotel. There were multiple pools for swimming laps, the gym was huge and had many fully functional treadmills as well other equipment. The surrounding neighborhood was nice with plenty of shops.
6 night business trip
Kampala Serena Hotel, Kampala
Outstanding5.0 / 5
The best hotel in Kampala
Great Hotel... Looking forward to coming back soon.
3 night business trip

See all reviews

Kampala Serena Hotel, Kampala

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