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Kampala Serena Hotel, Kampala

5-star5 stars
Kintu RoadKampala256Uganda

Luxury hotel in Kampala with 5 restaurants, spa
  • Free buffet breakfast and free WiFi
Exceptional9.8
Comfort
Rather comfortable
Service
Fantastic service
Breakfast
Tasty breakfast
Value for money
Fairly good value for money
25See all 25 Hotels.com reviews
From 681 reviewsTripAdvisor Traveller Rating

Kampala Serena Hotel, Kampala

from $302
  • Deluxe Room
  • Executive Room
  • Business Suite

At a glance

Key facts

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 10 AM
  • Express check-in
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Hair salon
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Things to enjoy
  • Balcony
Freshen up
  • Partially open bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Serena Maisha Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

The Pearl of Africa - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Explorer Italian Bistro - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Lakes Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Pool Side Restaurant - This poolside restaurant serves lunch and dinner. A children's menu is available. Open daily.

Kampala Serena Hotel, Kampala’s small print

Also known as

  • Hotel Kampala
  • Serena Kampala Hotel
  • Hotel Kampala Serena
  • Hotel Serena Kampala
  • Kampala Hotel
  • Kampala Hotel Serena
  • Kampala Serena
  • Kampala Serena Hotel
  • Serena Hotel Kampala
  • Serena Kampala

Policies

Guests under 18 years old are not allowed in the health club.

Optional extras

Rollaway beds are available for UGX 100.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Kampala Serena Hotel, Kampala

Landmarks

  • The Acacia Mall (28-minute walk)
  • British High Commission (31-minute walk)
  • Mulago Hospital (33-minute walk)
  • Uganda National Museum (35-minute walk)
  • Gaddafi National Mosque (37-minute walk)
  • Kibuli Mosque (39-minute walk)
  • Makerere University (2.1 mi / 3.3 km)
  • Namirembe Cathedral (2.3 mi / 3.6 km)

Getting around

  • Entebbe (EBB-Entebbe Intl.) 45-min drive
  • Airport shuttle (surcharge)

Kampala Serena Hotel, Kampala

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