Skip to main content.
All hotels in Kampala, Uganda
1 room, 2 adults

Kampala Serena Hotel, Kampala

5-star5 stars
Kintu RoadKampala256Uganda

Luxury hotel in Kampala with 5 restaurants, spa
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect® Rewards nights here
Awesome vibe
Great room
Tasty breakfast
Great location
38See all 38 reviews
From 759 reviewsTripAdvisor Traveller Rating

Kampala Serena Hotel, Kampala

from $255
  • Deluxe Room
  • Executive Room
  • Business Suite

What’s around Kampala Serena Hotel, Kampala


  • The Acacia Mall - 29 min walk
  • British High Commission - 32 min walk
  • Mulago Hospital - 33 min walk
  • Uganda National Museum - 34 min walk
  • Gaddafi National Mosque - 37 min walk
  • Kibuli Mosque - 39 min walk
  • Makerere University - 44 min walk
  • Namirembe Cathedral - 2.3 mi / 3.7 km

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 66 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size


    • 24-hour check-in
    • Check-out time is 10 AM
    • Express check-in
    24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

    Required at check-in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    Travelling with others


    • Babysitting/childcare *


    • Pets not allowed


    • Free WiFi and wired Internet access in public areas

    • Free WiFi in rooms



    • Airport shuttle (available 24 hours) *

    Other information

    • Smoke-free property
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • Free buffet breakfast daily
    • 5 restaurants
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Poolside bar
    • 24-hour room service
    Things to do
    • Outdoor pool
    • Children's pool
    • Health club
    • Full-service spa
    • Spa treatment room(s)
    • Fitness classes on site
    • Pilates classes on site
    • Yoga classes/instruction on site
    • Pool sun loungers
    • Steam room
    • Pool umbrellas
    • Sauna
    Working away
    • Business center
    • Conference space
    • 24-hour front desk
    • Concierge services
    • Limo or Town Car service available
    • Hair salon
    • Wedding services
    • Porter/bellhop
    • Elevator/lift
    • Garden
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    Languages Spoken
    • English
    • French

    In the room

    Home comforts
    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Slippers
    Things to enjoy
    • Balcony
    Freshen up
    • Partially open bathroom
    • Separate bathtub and shower
    • Designer toiletries
    • Hair dryer
    Be entertained
    • Satellite TV channels
    Stay connected
    • Free weekday newspaper
    • Free WiFi
    • Phone
    • Daily housekeeping
    • In-room safe

    Special features


    Serena Maisha Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.


    The Pearl of Africa - Overlooking the garden, this restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

    Explorer Italian Bistro - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

    The Lakes Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

    Pool Side Restaurant - This poolside restaurant serves lunch and dinner. A children's menu is available. Open daily.

    Awards and affiliations

    • The property is a member of the Leading Hotels of the World.

    Kampala Serena Hotel, Kampala’s small print

    Also known as

    • Hotel Kampala
    • Serena Kampala Hotel
    • Hotel Kampala Serena
    • Hotel Serena Kampala
    • Kampala Hotel
    • Kampala Hotel Serena
    • Kampala Serena
    • Kampala Serena Hotel
    • Serena Hotel Kampala
    • Serena Kampala


    Guests under 18 years old are not allowed in the health club.

    Optional extras

    Rollaway beds are available for UGX 100.0 per night

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Exceptional 9.4 From 38 reviews

    Kampala Serena Hotel, Kampala
    Beautiful hotel, great staff. I came on my break between being deployed, I would definitely come back. The staff were friendly beautiful people, lovely hotel. Nice bathtub in the room, I am all about the relaxation, stay here if you have a chance!!
    kieona, us4 night trip
    Kampala Serena Hotel, Kampala
    Well worth it
    Lovely hotel and people and service!
    OM, usFamily trip
    Kampala Serena Hotel, Kampala
    Serena Stay
    It was very peaceful and the staff was very attentive
    A Traveler, usOther trip
    Kampala Serena Hotel, Kampala
    Beautiful hotel
    My stay was amazing as always. The friendly staff make your stay as comfortable and pleasant as they possibly can
    Hamida, us2 night family trip
    Kampala Serena Hotel, Kampala
    Best place to stay
    No complaints. Great check in and room service. Food is delicious.Complimentary fruit, snacks and bottle of wine on arrival. Customer service is impeccable. Will definitely be staying here again.
    Deidrah, us1 night romance trip

    See all reviews

    Kampala Serena Hotel, Kampala

    Is the description of this hotel not correct? Tell us