All hotels in Kampala, Uganda
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Kampala Serena Hotel, Kampala

5-star5 stars
Kintu RoadKampala256Uganda

Luxury hotel in Kampala with 5 restaurants, spa
  • Free buffet breakfast and free WiFi
Exceptional9.6
Food
Delicious food
Service
Fantastic service
Location
Great location
Breakfast
Breakfast is average
32See all 32 Hotels.com reviews
From 702 reviewsTripAdvisor Traveller Rating

Kampala Serena Hotel, Kampala

from $256
  • Deluxe Room
  • Executive Room
  • Business Suite

At a glance

Key facts

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 10 AM
  • Express check-in
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Hair salon
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Things to enjoy
  • Balcony
Freshen up
  • Partially open bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Serena Maisha Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

The Pearl of Africa - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Explorer Italian Bistro - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Lakes Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Pool Side Restaurant - This poolside restaurant serves lunch and dinner. A children's menu is available. Open daily.

Kampala Serena Hotel, Kampala’s small print

Also known as

  • Hotel Kampala
  • Serena Kampala Hotel
  • Hotel Kampala Serena
  • Hotel Serena Kampala
  • Kampala Hotel
  • Kampala Hotel Serena
  • Kampala Serena
  • Kampala Serena Hotel
  • Serena Hotel Kampala
  • Serena Kampala

Policies

Guests under 18 years old are not allowed in the health club.

Optional extras

Rollaway beds are available for UGX 100.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Kampala Serena Hotel, Kampala

Landmarks

  • The Acacia Mall - 28 min walk
  • British High Commission - 31 min walk
  • Mulago Hospital - 33 min walk
  • Uganda National Museum - 35 min walk
  • Gaddafi National Mosque - 37 min walk
  • Kibuli Mosque - 39 min walk
  • Makerere University - 2.1 mi / 3.3 km
  • Namirembe Cathedral - 2.3 mi / 3.6 km

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 45 min drive
  • Airport shuttle (surcharge)

Recent reviews

Exceptional 9.6 From 32 reviews

Kampala Serena Hotel, Kampala
Exceptional10.0
Well worth it
Lovely hotel and people and service!
OM, us1 night family trip
Kampala Serena Hotel, Kampala
Exceptional10.0
Serena Stay
It was very peaceful and the staff was very attentive
A Traveler, us2 night trip
Kampala Serena Hotel, Kampala
Exceptional10.0
Beautiful hotel
My stay was amazing as always. The friendly staff make your stay as comfortable and pleasant as they possibly can
Hamida, us2 night family trip
Kampala Serena Hotel, Kampala
Exceptional10.0
Best place to stay
No complaints. Great check in and room service. Food is delicious.Complimentary fruit, snacks and bottle of wine on arrival. Customer service is impeccable. Will definitely be staying here again.
Deidrah, us1 night romance trip
Kampala Serena Hotel, Kampala
Exceptional10.0
relaxing hotel in the middle of kampala
Great hotel, wonderful spa! The Serena has an Elemis spa, one of the only ones on the continent. The therapists were well trained and the treatments extremely well priced. The poo was also a nice oasis in a rather hectic city. The property had 5 different eating areas (similar menus) but decent food and drink.
A Traveler, us2 night trip with friends

See all reviews

Kampala Serena Hotel, Kampala

Is the description of this hotel not correct? Tell us