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1 room, 2 adults

Kampala Serena Hotel, Kampala

5-star5 stars
Kintu RoadKampala256Uganda

Luxury hotel in Kampala with 5 restaurants, spa
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Notes

Exceptional9.6
Wellness Area
Great wellness & sports facilities
Room
Great room
Comfort
Very comfortable
Food
Delicious food
41See all 41 Hotels.com reviews
From 744 reviewsTripAdvisor Traveller Rating

Kampala Serena Hotel, Kampala

from $256
  • Deluxe Room
  • Executive Room
  • Business Suite

What’s around Kampala Serena Hotel, Kampala

Landmarks

  • The Acacia Mall - 29 min walk
  • British High Commission - 32 min walk
  • Mulago Hospital - 33 min walk
  • Uganda National Museum - 34 min walk
  • Gaddafi National Mosque - 37 min walk
  • Kibuli Mosque - 39 min walk
  • Makerere University - 44 min walk
  • Kabaka's Palace - 2.3 mi / 3.6 km

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 66 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

    Arriving/leaving

    • 24-hour check-in
    • Check-out time is 10 AM
    • Express check-in
    24-hour airport shuttle service is available on request. Contact the property in advance to get details.

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    Travelling with others

    Children

    • Babysitting/childcare *

    Pets

    • Pets not allowed

    Internet

    • Free WiFi and wired Internet access in public areas

    • Free WiFi in rooms

    Transportation

    Transfers

    • Airport shuttle (available 24 hours) *

    Other information

    • Smoke-free property
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • Free buffet breakfast daily
    • 5 restaurants
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Poolside bar
    • 24-hour room service
    Things to do
    • Outdoor pool
    • Children's pool
    • Health club
    • Full-service spa
    • Spa treatment room(s)
    • Fitness classes on site
    • Pilates classes on site
    • Yoga classes/instruction on site
    • Pool sun loungers
    • Steam room
    • Pool umbrellas
    • Sauna
    Working away
    • Business center
    • Conference space
    Services
    • 24-hour front desk
    • Concierge services
    • Limo or Town Car service available
    • Hair salon
    • Wedding services
    • Porter/bellhop
    Facilities
    • Elevator/lift
    • Garden
    Accessibility
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Slippers
    Things to enjoy
    • Balcony
    Freshen up
    • Partially open bathroom
    • Separate bathtub and shower
    • Designer toiletries
    • Hair dryer
    Be entertained
    • Satellite TV channels
    Stay connected
    • Free weekday newspaper
    • Free WiFi
    • Phone
    More
    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Serena Maisha Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

    Dining

    The Pearl of Africa - Overlooking the garden, this restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

    Explorer Italian Bistro - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

    The Lakes Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

    Pool Side Restaurant - This poolside restaurant serves lunch and dinner. A children's menu is available. Open daily.

    Awards and affiliations

    • The property is a member of the Leading Hotels of the World.

    Kampala Serena Hotel, Kampala’s small print

    Also known as

    • Hotel Kampala
    • Serena Kampala Hotel
    • Hotel Kampala Serena
    • Hotel Serena Kampala
    • Kampala Hotel
    • Kampala Hotel Serena
    • Kampala Serena
    • Kampala Serena Hotel
    • Serena Hotel Kampala
    • Serena Kampala

    Policies

    Guests under 18 years old are not allowed in the health club.

    Onsite parties or group events are strictly prohibited.

    Optional extras

    Rollaway beds are available for UGX 100.0 per night

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Exceptional 9.6 From 41 reviews

    Kampala Serena Hotel, Kampala
    Exceptional10.0
    AWESOME HOTEL!!
    Beautiful hotel, great staff. I came on my break between being deployed, I would definitely come back. The staff were friendly beautiful people, lovely hotel. Nice bathtub in the room, I am all about the relaxation, stay here if you have a chance!!
    kieona, us4 night trip
    Kampala Serena Hotel, Kampala
    Exceptional10.0
    Well worth it
    Lovely hotel and people and service!
    OM, us1 night family trip
    Kampala Serena Hotel, Kampala
    Exceptional10.0
    Serena Stay
    It was very peaceful and the staff was very attentive
    A Traveler, us2 night trip
    Kampala Serena Hotel, Kampala
    Exceptional10.0
    Beautiful hotel
    My stay was amazing as always. The friendly staff make your stay as comfortable and pleasant as they possibly can
    Hamida, us2 night family trip
    Kampala Serena Hotel, Kampala
    Exceptional10.0
    Best place to stay
    No complaints. Great check in and room service. Food is delicious.Complimentary fruit, snacks and bottle of wine on arrival. Customer service is impeccable. Will definitely be staying here again.
    Deidrah, us1 night romance trip

    See all reviews

    Kampala Serena Hotel, Kampala

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