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Hotel Porta Felice, Palermo

4 stars4 stars
Via Butera, 45PalermoPA90133Italy
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Excellent4.3 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Comfort
Rather comfortable
68See all 68 Hotels.com reviews
From 768 reviewsTripAdvisor Traveller Rating

Hotel Porta Felice, Palermo

from $59
  • Suite
  • Classic Double Room Single Use
  • Superior Double Room Single Use
  • Superior Room
  • Classic Room

At a glance

Key facts

Hotel size

  • This hotel has 33 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-6 AM
  • Check-out time is 11 AM
  • Express check-in
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Porta Felice
  • Hotel Porta Felice Palermo
  • Porta Felice
  • Porta Felice Palermo
  • Hotel Porta Felice Palermo, Sicily

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Children under 12 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs EUR 21.00 per night

Rollaway beds are available for EUR 35 per night

Cribs/Infant beds are available for EUR 10 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 45 per person (one way)

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Scooter/moped rentals on site
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, Thai massages, and massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Scooter/moped rentals on site

Nearby

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Windsurfing nearby

Hotel Porta Felice, Palermo’s small print

Also known as

  • Hotel Porta Felice
  • Hotel Porta Felice Palermo
  • Porta Felice
  • Porta Felice Palermo
  • Hotel Porta Felice Palermo, Sicily

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Children under 12 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs EUR 21.00 per night

Rollaway beds are available for EUR 35 per night

Cribs/Infant beds are available for EUR 10 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 45 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 68 reviews

Hotel Porta Felice, Palermo
Outstanding5.0 / 5
Awesome high-end hotel for a great value
The hotel reception and staff are extremely professional and kind. They are top rate folks that speak fluent english. The restaurant upstairs is very clean and modern with a great breakfast and staff to serve you are your desired espresso drinks and booze for your morning or evening relaxation. A great outdoor segment to sip on wine and smoke while watching the sunset over palermo.
2 night family trip
Hotel Porta Felice, Palermo
Poor1.0 / 5
Put my bag in the room and was heart broken
As soon as we arrived in the area we was both aware that a massive error had been made. We checked in which was a tiny reception and just felt wrong. The room was large with a sitting area, bedroom and large bathroom. The décor was nothing short of horrible, dark and out dated. The shower was long past a good clean and replacement. The tiles was disgusting and dirty. The room was in general dark and the balcony a joke. Not something you can sit on and the neighbours on the other side of the street looked in due to a narrow road. All together awkward. We was wide awake in the small hours with the sound of the bin men doing their rounds and the noise of the workmen building at 6am! we tried so hard with Hotel.com to move our stay but as we pre paid we was stuffed. We started and ended our trip with amazing hotels but this one in the middle was just heart breaking.
Romance trip
Hotel Porta Felice, Palermo
Outstanding5.0 / 5
Nice stay in Palermo
I rally enjoy staying at Hotel Porta Felice I would highly recommend
3 night family trip
Hotel Porta Felice, Palermo
Outstanding5.0 / 5
mini break
4 Day get away. First time to Sicily.
Romance trip
Hotel Porta Felice, Palermo
Outstanding5.0 / 5
Very Nice!
Having stayed in many hotels throughout Italy, Porta Felice was one of the best at a very reasonable rate. The spa is a nice addition and the staff was very friendly. I would advise against the wellness trail in the spa. Not worth it, in my opinion. Overall, I highly recommend this hotel for your stay in Palermo. It is in the historical part of town as well.
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Hotel Porta Felice, Palermo

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