Guests
All properties in Palermo, Sicily, Italy

Hotel Porta Felice

4-star hotel with spa, near Palermo Harbour

  • Free self-serve breakfast and free WiFi
From
$129

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Indoor Spa Tub
  • City View
  • Terrace/Patio
Terrace/Patio. Image 1 of 61
1 / 61Terrace/Patio
Via Butera, 45, Palermo, 90133, PA, Italy
8.6.Fabulous.
  • The staff was very helpful. The room large and comfortable, the facilities up to date.…

    Dec 26, 2021

  • The service was OK… The first night we were really cold in the room. So the next day I…

    Dec 20, 2021

See all 381 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Quiet
Safe
Dining options
  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 33 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Palermo Historical Center
  • Palermo Harbour - 1 min walk
  • Via Roma - 10 min walk
  • Quattro Canti - 14 min walk
  • Ballaro Market - 16 min walk
  • Teatro Massimo - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room, 1 Double or 2 Twin Beds
  • Classic Double Room Single Use
  • Suite
  • Superior Room, 1 Double or 2 Twin Beds
  • Superior Double Room Single Use
  • Triple Room

What’s around

Landmarks

  • In Palermo Historical Center
  • Palermo Harbour - 1 min walk
  • Via Roma - 10 min walk
  • Quattro Canti - 14 min walk
  • Ballaro Market - 16 min walk
  • Teatro Massimo - 18 min walk
  • Palermo Cathedral - 22 min walk
  • Palazzo Butera - 1 min walk
  • Church of Santa Maria della Pieta - 1 min walk
  • International Puppet Museum - 2 min walk
  • Via Vittorio Emanuele - 3 min walk

Getting around

  • Punta Raisi Airport (PMO) - 26 min drive
  • Palermo Central Station - 15 min walk
  • Palermo Palazzo Reale-Orleans Station - 25 min walk
  • Palermo Vespri Station - 28 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
map
See on map
Via Butera, 45, Palermo, 90133, PA, Italy

At a glance

Hotel size

  • This hotel has 33 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (EUR 21.00 per night; includes in/out privileges)
  • Offsite parking nearby (EUR 21 per night)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Free self-serve breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/cafe
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Beach shuttle (surcharge)
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Fitness facilities
  • Number of spa tubs - 1
  • Health club
  • Steam room
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 1
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

WELLNESS CLUB has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 45 per person (one-way)
  • Area shuttle and beach shuttle service is offered for an extra charge

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 10.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs EUR 21.00 per night with in/out privileges
  • Parking is available nearby and costs EUR 21 per night

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Facilities are accessible for an extra charge
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Hotel Porta Felice
  • Hotel Porta Felice Hotel
  • Hotel Porta Felice Palermo
  • Hotel Porta Felice Hotel Palermo
  • Hotel Porta Felice Palermo
  • Porta Felice
  • Porta Felice Palermo
  • Hotel Porta Felice Palermo, Sicily
  • Hotel Porta Felice Palermo
  • Porta Felice Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hotel Porta Felice does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs EUR 21.00 per night.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Le pergamene (3-min walk), Arte e Tradizione (4-min walk), and Ciccio in Pentola (6-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 45 per person one-way.
  • Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hotel Porta Felice also has a 24-hour fitness center and a sauna.
8.6.Fabulous.
  • 8.0.Very Good

    Hotel is nice and location is good. Walking distance from main shopping street and there are lots of restaurants nearby. Hotel is located on restricted traffic area so either you use valet parking or leave car on street parking nearby. Spa was a bit small but it has sauna and steam room and it has one big jacuzzi. Food in a restaurant was delicious.

    2 night trip, Dec 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was lovely. Reception spoke English fluently. Our room was very comfortable.

    Margaret, 1 night romance trip, Dec 5, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Modernt, fräscht i skön atmosfär.

    Hotellet ligger på en ruffig gata men bra läge med restauranger samt buss- och järnvägsstation inom gångavstånd. När man kommer in slås man av att detta är ett designhotell som håller hög klass. Receptionspersonalen är mycket välkomnande och serviceinriktade. Rummet vi fick var mycket bra utrustat med allt man kan behöva. Sängarna dessutom riktigt bekväma. Det enda jag saknade var en engelskspråkig nyhetskanal på TV:n. Allt är på italienska vilket jag inte behärskar. Enda riktigt stora bedrövelsen vid besöket var hotellets restaurang. Rätterna i den meny som fanns utlagd på hotellrummet fanns inte att beställa utan man hade en liten meny som bara fanns på en papperslapp hos en av servitörerna. Pastarätten som serverades var helt ok men club sandwishen såg ut som en varm ostmacka gjord i en smörgåsgrill. Långt ifrån den standard man kan förvänta sig, speciellt med tanke på priset. När serveringspersonalen dessutom helt saknar känsla för service och förmåga att lösa något så enkelt som ett saltkar känner man sig ganska uppgiven. Frukosten höll däremot en mycket högre kvalitet och frukostpersonalen var mycket serviceminded och snabb. Överlag ett trevligt och bekvämt hotell som jag verkligen kan rekommendera, men blir du hungrig så ät helst någon annanstans.

    Georg, 1 night trip, Oct 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A hidden Palermo gem near the marina.

    I have stayed at this hotel many times because of it's cleanliness, it's friendly and attentive staff and it's location. I have read various reviews on this site regarding the location. The area is not well lit at night but it is quiet and SAFE. I repeat, it's very SAFE so travelers should not feel afraid walking around at night. The rooms are very clean, modern and spacious! The hotel treats it's VIPs with superior attention and care. There is a spa service and a small fitness center that could be a little larger but it does the trick for exercise. The main attraction is the wonderful rooftop restaurant which overlooks the beautiful mountains and restored relics of old Sicily which makes for a great setting for a casual morning breakfast or a relaxing dinner at night. I enjoy this place so much I already have reservations there for next summer.

    Marc, 6 night trip, Sep 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel close to city center

    jose, 3 night trip, Aug 25, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place with an easy walking location. A beautiful terrace at the restaurant to enjoy breakfast or dinner! Clean and very friendly staff 👍

    justin, 2 night trip, May 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful, wonderful, wonderful, wonderful, wonderful—at 7:00 am and Ijustgot up sndcan’t think.

    1 night trip, Feb 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was quiet, clean and the staff was personable and professional

    1 night family trip, Feb 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean hotel, helpful staff, good breakfast. Walking distance to downtown, shopping streets.

    3 night romance trip, Jan 22, 2020

    Verified Orbitz guest review

  • 8.0.Very Good

    The staff are extremely nice, the rooms are clean. Only small problem is you can’t control temp.

    1 night trip, Jan 22, 2020

    Verified Orbitz guest review

See all 381 reviews