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1 room, 2 adults

The Ritz-Carlton, Shenzhen, Shenzhen

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048, China

Luxury hotel with full-service spa, connected to the convention center, near Coco Park
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 2,116 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Great location
Fantastic service
Delicious food
Great room

The Ritz-Carlton, Shenzhen, Shenzhen

from $182
  • Deluxe Room, Business Lounge Access, View (Deluxe)
  • Deluxe Room
  • Executive Suite, 1 Bedroom, Business Lounge Access
  • Premier Room, City View
  • Premier Room, City View
  • Junior Suite, 1 Bedroom
  • Executive Suite, 1 Bedroom
  • Deluxe Room, Garden View
  • Club Room, Business Lounge Access (Deluxe)
  • Deluxe Room, City View
  • Premier Suite, 1 Bedroom, Business Lounge Access
  • Premier Room, City View
  • Premier Room, Business Lounge Access, City View (Club Premier)
  • Executive Suite, 1 Bedroom, Business Lounge Access (Club Executive)
  • Deluxe Room, Garden View
  • Junior Suite, 1 Bedroom, Business Lounge Access (Club Junior Suite)
  • Deluxe Room, 2 Double Beds
  • Premier Room, 2 Double Beds, City View
  • Deluxe Room, 2 Double Beds
  • Premier Room, 2 Double Beds
  • Room, 2 Double Beds, Garden View

What’s around The Ritz-Carlton, Shenzhen, Shenzhen

Top spots nearby

Recommended by this property

  • Coco Park (3-minute walk)
  • Shenzhen Convention and Exhibition Center (5-minute walk)
  • Shenzhen Lianhuashan Park (18-minute walk)
  • Splendid China Folk Village (4.7 mi / 7.6 km)
  • Window of the World (5.1 mi / 8.3 km)
  • Happy Valley (5.2 mi / 8.4 km)
  • Shenzhen Safari Park (6.8 mi / 11 km)
  • Dafen Oil-Painting Village (7.3 mi / 11.7 km)
  • Wutong Mountain (10.6 mi / 17 km)

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 22 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 35 min drive
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Station - 5 min drive
  • Hong Kong Sheung Shui Station - 10 min drive
  • Shenzhen Convention and Exhibition Center Station - 1 min walk
  • Shopping Park Station - 11 min walk
  • Gangxia Station - 13 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 280 rooms
  • This hotel is arranged over 28 floors


  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Nightclub
  • Pool umbrellas
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 16243
  • Conference space size (meters) - 1462
  • One meeting room
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 18 years old are not allowed in the spa.


Flavorz - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Xingli - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Paletto - This fine-dining restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner.

Curv - This bar serves dinner and light fare. Happy hour is offered.

Onyx - This lobby lounge serves breakfast, lunch, dinner, and light fare.

The Ritz-Carlton, Shenzhen, Shenzhen’s small print

Also known as

  • Ritz-Carlton Hotel Shenzhen
  • Ritz-Carlton Shenzhen
  • Shenzhen Ritz-Carlton
  • Ritz-Carlton Shenzhen Hotel
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen
  • The Ritz Carlton Shenzhen


Guests under 18 years old are not allowed in the fitness facility or spa tub.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Parking is available nearby and costs CNY 60 per 24 hours

Rollaway beds are available for CNY 450.0 per stay

Buffet breakfast is offered for an extra charge of CNY 217 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one way)

Dial-up Internet access is available in guestrooms for an extra charge

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 184 reviews

Exceptional 10.0
Great location in SHENZHEN to convention Center
Excellent location to the convention center and a shopping mall across the street. Lots of food choices make this an excellent place to stay . The staff and manager were very friendly and the morning Buffet had lots of choices.
Kevin, us2 night business trip
Exceptional 10.0
#1 in SZ
I’ve stayed in every 5 star hotel in SZ at this point and the Ritz is #1 for me. Why? Service more than anything. The staff in the hotel is superb and the club lounge in particular. Fiona and Diana made my stay extra special with personalized recommendations and attentiveness without being overbearing. This is beyond a 5 Star operation. I will return.
William, us2 night trip
Exceptional 10.0
This is a great hotel to come back to after a long day working. The area is perfect - walking distance to many restaurants and easily accessible to the HK border. Hotel staff is lovely and makes you feel extremely welcomed and at home.
usBusiness trip
Exceptional 10.0
Great location with attentive staff
The hotel is located right in the CBD of Shenzhen and close to everything. The rooms are very big with large windows to see the city. Staff here are very friendly and attentive. Special thanks for Annie's help during our stay.
Vivien, cn1 night business trip
Exceptional 10.0
Weekend staycation at Ritz
The services is impeccable as expected from any Ritz hotel. I enjoyed the food and gym facilities. Only place of improvement is that some areas of the room is a little dusty.
Kian Hwee, hk1 night romance trip

The Ritz-Carlton, Shenzhen, Shenzhen

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