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Lake Kivu Serena Hotel, Gisenyi

4-star4 stars
Gisenyi RwandaGisenyi00100Rwanda
Beachfront hotel with free breakfast and restaurant
  • Free breakfast, free WiFi, and free parking
Very Good8.4
Fantastic service
Great room
14See all 14 reviews
From 265 reviewsTripAdvisor Traveller Rating

Lake Kivu Serena Hotel, Gisenyi

from $157
  • Family Room
  • Standard Room
  • Luxury Room
Want more choice? Check out our other properties in Gisenyi.

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport drop off (available on request) *


  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Spa services on site
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 2
  • 24-hour front desk
  • Concierge services
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Garden
  • Terrace
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
  • In-room safe

Special features


The Lake Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Ziwani Cafe - This café serves light fare only.

Lake Kivu Serena Hotel, Gisenyi’s small print

Also known as

  • Kivu Serena
  • Serena Kivu
  • Kivu Serena Hotel
  • Lake Kivu Hotel
  • Lake Kivu Serena
  • Lake Kivu Serena Gisenyi
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel Gisenyi
  • Serena Hotel Kivu
  • Serena Hotel Lake Kivu

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 120 per person (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Lake Kivu Serena Hotel, Gisenyi


  • On the beach
  • Rwanda Tourism University College (21-minute walk)
  • Kigali Independent University (36-minute walk)

Getting around

  • Kigali (KGL-Kigali Intl.) 134-min drive
  • Free self parking
  • Airport drop-off service

Lake Kivu Serena Hotel, Gisenyi

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