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Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

Photo gallery for Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, desk, laptop workspace, iron/ironing board

Overview of Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

3.5 star property
Lakefront hotel with outdoor pool, near St. Johns Town Center

9.2/10 Superb

1,004 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
9840 Tapestry Park Cir, Jacksonville, FL, 32246

Room options

About this area

What's nearby

  • In Southside
  • St. Johns Town Center - 42 min walk
  • TIAA Bank Field - 16 min drive
  • VyStar Veterans Memorial Arena - 18 min drive
  • Mayo Clinic Florida - 16 min drive
  • Jacksonville Cruise Terminal - 27 min drive
  • Jacksonville Zoo and Gardens - 25 min drive
  • Mayport Naval Station - 31 min drive
  • Jacksonville Naval Air Station - 33 min drive

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 17 min drive
  • Jacksonville International Airport (JAX) - 28 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 36 min drive
  • Jacksonville Station - 22 min drive

Restaurants

  • Yashi Sushi - 5 min walk
  • Tilted Kilt Pub & Eatery - 12 min walk
  • Pho Today - 12 min walk
  • Terra Gaucha Brazilian Steakhouse - 13 min walk
  • Oishii - 18 min walk

About this property

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel puts you within a 10-minute drive of St. Johns Town Center. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this Art Deco hotel include a fitness centre, a hot tub and a snack bar/deli. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (up to 80 lbs)*
  • Service animals welcome
  • Off-lead area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Conference space (2100 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Phone accessibility kit
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Weekly housekeeping

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 12 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Indigo Jacksonville-Deerwood Park
Indigo Jacksonville-Deerwood Park
Hotel Indigo Jacksonville
Hotel Indigo Jacksonville Deerwood Park
Ingo Jacksonvilleerwood Park

Frequently asked questions

Does Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel?
As of 27 Nov 2022, prices found for a 1-night stay for 2 adults at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel on 19 Dec 2022 start from $141, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 80 lbs per pet. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel?
No, this hotel doesn't have a casino, but bestbet Orange Park (27-min drive) is nearby.
What is there to do at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel and nearby?
Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel has an outdoor pool and a hot tub, as well as a fitness centre and a picnic area.
Are there restaurants at or near Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Yashi Sushi (5-min walk), Tilted Kilt Pub & Eatery (12-min walk) and Pho Today (12-min walk).

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Devannie, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Medicare Stay
Great location and comfy beds. Staff is not overly friendly once checked in they do not acknowledge you as you come and go through the lobby. No room service as advertised. Refrigerator had left over food and the bathroom sink and countertop had toothpaste from previous guest. The only solutions offered were move to another room for one night of our 2 night stay and move back the following day after housekeeping could come (declined that offer) second option was a free beverage...we chose bottled water. Food ordered from the bistro the night of our arrival was WAY over cooked to which no solution was offered when discussed with front desk. Breakfast was included in our stay..once ordered we received the wrong omelet and server never came back to rectify before our Uber arrived 30 minutes later. Overall, disappointed in our stay for the price we paid. We were visiting from norther MI just for a short weekend. Expensive for accomodations we received
Holly, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Whitney, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice room- challenging check in
Nice hotel, but the bar is literally next to the reception area and I happened to check around 6:00 pm when a group of business men were having drinks- it was incredibly loud. It didn't help that I had to wait 5-7 minutes for a staff member to assist me and the fact that she was were unfriendly almost to the point of rude.
Jo-Anne, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dorwin, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ideal escape
I love this hotel so much. Every room I have ever stayed at at Hotel indigo has felt like a suite because each room is so very spacious. The restaurant there has many good food options to choose from. This hotel comes with many peaceful outside areas you can escape off to. Will always be my go to place in Jacksonville.
Angelica, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Beautiful hotel and great location.
Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff!!!
The hotel staff went above and beyond to make sure I was cared for. They were all amazing and super friendly.
Christina, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The room overall was nice and clean but there was dark brown hair stuck to the walls in the shower, seems that maybe the shower was not properly cleaned in between guests
1-night business trip
Verified Hotels.com guest review