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1 room, 2 adults
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Travelodge West Springfield, West Springfield

2 stars
437 Riverdale St Bldg. BWest SpringfieldMA01089United States of America, ‏‎855-239-9482
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2.7 / 5
Room
Room is not nice
39See all 39 Hotels.com reviews
From 72 reviewsTripAdvisor Traveller Rating

Travelodge West Springfield, West Springfield

Hotel Info: 855-239-9482

from $65
  • Double Room, 2 Double Beds, Smoking
  • Standard Room, 1 King Bed, Smoking
  • Standard Room, 1 King Bed
  • Double Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Travelodge Hotel West Springfield
  • Travelodge West Springfield

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

In the hotel

Food and drink
  • Free continental breakfast daily
Services
  • 24-hour front desk
Facilities
  • Number of buildings/towers - 1
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Travelodge West Springfield, West Springfield’s small print

Also known as

  • Travelodge Hotel West Springfield
  • Travelodge West Springfield

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.7 /5 from 39 reviews

Travelodge West Springfield, West Springfield
Poor1.0 / 5
FILTHY FILTHY FILTHY
A continental breakfast was supposed to be included. There was none....the lady at the desk told me this facility had new owners....breakfast is not included. I called for a wake up call the first evening of my stay....none was made to me so I almost over slept. The room was FILTHY...if I could include pictures here I would...carpet was filthy; the chair in the room looked like it had VOMIT on it. Even the telephone was filthy...I didn't want to touch it. I kept my shoes on most of the time because I didn't want my feet to touch the dirty carpet. I will NEVER stay at this motel again.
2 night business trip
Travelodge West Springfield, West Springfield
Poor1.0 / 5
NEVER AGAIN
We got to the hotel a little early, and there was no one at the desk in the reception area. We waited awhile, and finally a man came out and just stared at us. No hello, nothing. So, I said we had areservation and were wondering if we could check in early. He said "Check in is at 3", and left. okay.... so, we went to grab some lunch and came back at 3. Again, no one was at the desk. We made some noise, and the man came out and said "Last Name" and slid a form at me to fill out. He gave us ONE key (there were two of us), and said "Room 18". No directions, no thank you, nothing. So we went off in searh of the room. There were two men cleaning rooms when we got to our room, I use the term VERY loosely! We got into our room, and found the trash had not been emptied and there was a dirty towel hanging on the back of the bathroom door. There was a large stain on the carpet, (I asked my husband if he thought it looked like a blood stain, but we couldn't tell). The room itself was set up okay, but at that point, we were weary about sleeping on the sheets. we slept on our jackets on top of the covers. Thankfully, we only had one night to get through! We got up in the morning, went to head out and found no one at the desk again for check out. The door to the office was locked. With no other option or instructions, we returned to our room and left the key there. This was the WORST service I've ever had at any hotel. We will NEVER book here again!
1 night trip
Travelodge West Springfield, West Springfield
Fair2.0 / 5
overnight
Okay place nothing lavish but fairly reasonable price and location is what I needed.
1 night business trip
Travelodge West Springfield, West Springfield
Good3.0 / 5
Convenient to Big E Events
Convenient. Postage stamp soap. No tissues in room. Otherwise comfortable and front desk help very personable. Bathroom really small.
2 night trip
Travelodge West Springfield, West Springfield
Fair2.0 / 5
Older drive-up style motel. Very basic lodging.
Chose this hotel because of price and proximity to the "Big E'. The girl at the desk was very nice and was there promptly each time I went to the lobby. These are very basic rooms. Had to run hot water for several minutes before it got warm. Room was relatively clean although the bed spread was disgusting. It served the purpose but if I go back to the event next year I will likely try to do a bit better for accommodations.
2 night trip with friends

See all reviews

Travelodge West Springfield, West Springfield

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