10/10 Exceptional
Apr 19, 2023
Comfortable and nice location in Ortigia
Spacious and very comfortable room and bathroom, quite close to the entrance of the island, with an good location near a busy square. Excellent service by Andre at the desk who is super helpful. Breakfast was delicious and with many options, both hot and cold, and excellent coffee from Victoria who provided very attentive and warm service. We felt very welcome and the staff was the best part of this hotel. Just a few issues of concern: there is no elevator and a lot of steps to the second floor (but Andre helped us with luggage); and at nights there is a bar outside which can make a little noise until late. Parking is, like seems standard in Sicily, at a paid garage about 700m away. Overall we had a wonderful stay and would stay here next time we return. Ortigia is an excellent place to stay if visiting Syracuse.
Andrew
Andrew, 2-night trip
Verified Hotels.com guest review