Guests
All properties in Pontresina, Graubuenden, Switzerland

Grand Hotel Kronenhof

Luxury hotel with full-service spa, connected to the convention center, near Engadin

  • Free buffet breakfast and free WiFi
From
$548

Property renovations and closures

  • The property is closed between October 17 and December 9.

Image gallery

  • Lobby
  • Lobby
  • Indoor Spa Tub
  • Indoor Pool
  • Lobby
Lobby. Image 1 of 152
1 / 152Lobby
Via Maistra 130, Pontresina, CH-7504, GR, Switzerland
9.4.Exceptional.
  • Very pleasant stay with all the luxury you can think of. Great was also that you get a…

    Sep 18, 2020

  • Do not visit this property if you are not white/ Caucasian. The bar staff and the…

    Feb 4, 2020

See all 42 reviews

Official standards

This property advises that it adheres to Clean & Safe (Switzerland) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 112 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 1 indoor pool
  • Free children's club

What’s around

  • Engadin - 6 min walk
  • Muottas Muragl - 28 min walk
  • Bellavita Pool and Spa - 5 min walk
  • Alp Languard - 6 min walk
  • Staz Lake - 35 min walk
  • Mili Weber House - 2.7 mi / 4.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Single Room
  • Standard Double Room (Premium)
  • Superior Double Room
  • Junior Double Room (Grand Classic)
  • Junior Double Room (Grand Premium)
  • Deluxe Double Room (Premium)
  • Deluxe Single Room
  • Standard Double Room (Classic)
  • Deluxe Double Room (Classic)
  • Junior Suite (Grand Deluxe)

What’s around

Landmarks

  • Engadin - 6 min walk
  • Muottas Muragl - 28 min walk
  • Bellavita Pool and Spa - 5 min walk
  • Alp Languard - 6 min walk
  • Staz Lake - 35 min walk
  • Mili Weber House - 2.7 mi / 4.3 km
  • Lake St. Moritz - 4.1 mi / 6.6 km
  • Mineralbad Baths and Spa - 3.5 mi / 5.6 km
  • Rhaetian Railway - 4 mi / 6.5 km
  • Morteratsch Glacier - 4.2 mi / 6.8 km
  • Berry Museum - 4.5 mi / 7.3 km

Getting around

  • Lugano (LUG-Agno) - 150 min drive
  • Pontresina Station - 11 min walk
  • Celerina/Schlarigna Staz Station - 5 min drive
  • Celerina/Schlarigna Station - 6 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Free ski shuttle
map
See on map
Via Maistra 130, Pontresina, CH-7504, GR, Switzerland

At a glance

Hotel size

  • This hotel has 112 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property enforces a strict dress code in the restaurant.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Free train station pick-up

Parking

  • Onsite valet parking (CHF 32 per night; includes in/out privileges)
  • Electric vehicle charging point on site
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Bicycle rentals on site
  • Bowling alley on site
  • Ice skating on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Windsurfing nearby

Working away

  • Number of meeting rooms - 9

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby

Languages Spoken

  • English
  • French
  • German
  • Italian

In the room

Home comforts

  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Kronenhof Spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Grand Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.

Restaurant Kronenstübli - This restaurant specializes in international cuisine and serves dinner only. Open select days.

Le Pavillon - Overlooking the garden, this restaurant specializes in regional cuisine and serves lunch and light fare. Open daily.

Kronenhof Bar - Overlooking the garden, this bar serves lunch, dinner, and light fare. Open daily.

Ski

  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Bicycle rentals on site
  • Bowling alley on site
  • Ice skating on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Windsurfing nearby

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of CHF 800 per vehicle (one way)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 160.0 per day

PetsPay at property

  • Pets are allowed for an extra charge of CHF 45 per pet, per night

ParkingPay at property

  • Valet parking costs CHF 32 per night with in/out privileges

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted.

Also known as

  • Grand Hotel Kronenhof
  • Grand Hotel Kronenhof Pontresina
  • Grand Hotel Kronenhof Hotel Pontresina
  • Grand Hotel Kronenhof Pontresina
  • Grand Kronenhof
  • Grand Kronenhof Pontresina
  • Hotel Kronenhof
  • Kronenhof
  • Kronenhof Hotel
  • Grand Hotel Pontresina
  • Grand Hotel Kronenhof Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Grand Hotel Kronenhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between October 17 and December 9.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs CHF 32 per night. Electric vehicle charging is available.
  • Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
  • Yes, pets are welcome. There's a charge of CHF 45 per pet, per night. Food and water bowls are available.
  • You can check in from 3:00 PM - 11:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Grand Restaurant offers international cuisine and garden views. Nearby restaurants include Nostra Pizzeria (8-min walk), Gondolezza (11-min walk), and Hotel Restorant Lej da Staz (2.1 mi).
  • Yes, an airport shuttle is available. The charge is CHF 800 per vehicle one way.
  • No, this hotel doesn't have a casino, but Casino St. Moritz (9-min drive) is nearby.
  • Have fun with onsite winter activities like ice skating. Additional recreation onsite includes bowling, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grand Hotel Kronenhof also has an indoor pool, a sauna, and a steam room, as well as an arcade, a garden, and access to a nearby health club.
9.4.Exceptional.
  • 10.0.Exceptional

    Beautifully updated classic Swiss hotel in a lovely little town.

    1 night trip, Sep 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was very nice and the staff were very friendly and helpful I loved it and I will be coming again GOD wells it

    3 night family trip, Aug 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beyond

    When I was booking this hotel I didn’t look into too much just know it’s the best at the Pontresina where we will hike. after check in ,it’s not only surprised us but amazed. this hotel should be benchmark for all FIVE star hotels. when we book the halfboard we didn’t expect fine dinning , the staff are extremely professional, the restaurant is as beautiful as wedding setup. the room is not only comfortable but beyond , there is even walk-in wardrobe! How good is that during traveling. We definitely enjoyed spa ,big windows with natural view . Special thank to concierge department Angel Blanco ( hope I am spelling it right ) for his warm welcome at the train station and guidance for hiking tip. Also the spa / swimming pool staff ( girl with short hair ) . Overall, this is not only accommodation during long trip but our unforgettable experience as well. It’s a place you definitely desire to come back.

    SHANSHAN, 2 night trip, Sep 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The Kronenhof is a magical place. It’s truly a magnificent Belle Epoque Hotel in the Mountains. Restored to perfection and beautifully decorated. We really enjoyed our time in Pontresina and the Kronenhof. From the elegant dining to the beautiful Spa. We will definitely come back to this place. Surprise Management / Special Occasions: We were celebrating our 30th Birthday in the hotel. Our father arranged the day before with the reception a Spa Treatment. It should have been a surprise. However, we were not informed by the staff about that gift. Our dad called us on our Birthday and asked us: « How we like the treatments that he chose for us? » Since we didn’t know anything about it, we were a bit confused and my dad became upset. Since he highlighted the importance to the Kronenhof Staff. I went during breakfast to the reception and tried to understand the situation. I received the answer: « You should contact the Spa ». Since I was in the middle of eating it was not an option. After a while the reception started to understand the situation and made the outmost to rearrange the appointments. Improvement Advice to Kronenhof: Since you have a lot of guets that celebrate anniversaries or birthdays in your hotel. I would personally suggest you to put more focus on that and when something goes wrong at least offer a glass of champagne or tea time. I honestly felt a bit stressed that morning. Rearranging my plans last minute.

    2 night family trip, Feb 2, 2021

    Verified Ebookers guest review

  • 8.0.Very Good

    Old style impressive Hotel

    An impressive hotel in a wonderul area. Great garden and modern, lage wellness area. The staff was very friendly. Unfortunately, we got a room that is in need of renovation. Apparently, there are renovated rooms - make sure you get one of these at reservation.

    Lukas, 2 night trip, Aug 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good hotel. My husband and I enjoyed the hotel facilities very much. I definitively will recommend it to my friends.

    2 night romance trip, Jan 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic staff great food very clean I highly recommend this hotel. On e of my best stays.

    4 night trip with friends, Jan 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Grand hotel in reasonable price during December

    great hotel with Grand dinner package too, love to stay in wellness pool for fun , all facilities are up to higher standard, excellent breakfast, will return v soon.

    ka ming, 2 night trip, Dec 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    3 wonderful nights of my life.

    Amazing! It was just amazing. From the time we entered the hotel till we left pontresina. The hotel is nothing short of a palace. As we entered the hotel main gates the staff saw us with our bags and came running to get our bags and they were genuinely sad to the fact that we did not use the hotel pickup from the station. At checkin we were greeted by Anela at the reception. Very kind she checked us in and showed us to the room with a complete tour of the hotel and explanation of everything including things in our room. Special thanks to Anela for giving us the time and preparing the itinerary for us for the next 2 days. We had opted for half board, and the 4 course meal at the dining room was exquisite. It was nothing short of an aristocratic dinner experience. a definite must try. The hotel also provides with the egadine card which entitles you to go up any mountain trains, ski lifts or cable cars with I think is a extremely nice gesture. The next day we were assisted by Angel another interesting and funny person he dropped us off at the murtos murgal station. The rooms are royal. It is like staying in a palace. This hotel is by far one of the best hotels I have ever stayed in my travelling life of 30 years. I would do the whole pontresina thing again in a heartbeat. Even if i wanted to I couldn't find a point to criticize about this hotel and my stay in pontresina.

    Svapnil, 3 night romance trip, Sep 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wunderschöner Kurzaufenthalt

    Wie immer ein wunderschöner Kurzaufenthalt

    Barbara, 1 night family trip, Oct 10, 2021

    Verified Hotels.com guest review

See all 42 reviews