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ibis Styles Carcassonne La Cité

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Lobby
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Exterior
Standard Double Room, Multiple Beds | Premium bedding, in-room safe, blackout drapes, soundproofing
Children's area

Overview of ibis Styles Carcassonne La Cité

ibis Styles Carcassonne La Cité

3.0 star property
3-star hotel in Carcassonne with restaurant and bar/lounge
8.8 out of 10 Fabulous
8.8/10 Fabulous

646 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
The price is $91
Price available on 6/18/2023
Map
2 rue Darius Milhaud, Carcassonne, Aude, 11000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Seasonal outdoor pool
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Meeting room
  • Multilingual staff
For families
  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Heart of Carcassonne

Getting around

  • Carcassonne (CCF-Pays Cathare) - 17 min drive
  • Castres (DCM-Mazamet) - 68 min drive
  • Carcassonne Station - 6 min drive
  • Couffoulens Station - 12 min drive
  • Verzeille Station - 15 min drive

Restaurants

  • Le Patio de la Cite - 10 min walk
  • Le Trouvère - 10 min walk
  • La Taverne du Chateau - 10 min walk
  • L'Escargot - 10 min walk
  • Les Terrasses de la Cité - 10 min walk
Map

About this property

ibis Styles Carcassonne La Cité

When visiting Carcassonne, ibis Styles Carcassonne La Cité is a great choice to consider. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Le Heaume, which serves French cuisine and is open for breakfast and dinner. Other features include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers love the comfortable beds and helpful staff.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up; COVID-19 vaccination requirement applies to all guests aged 18 and up; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 8:00 PM
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 18 and up; COVID-19 vaccination requirement applies to all guests aged 18 and up; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • The hotel restaurant is open Monday-Thursday from 7:30-9 PM
  • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 per room, up to 22 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Playground
  • Children's menu
  • Pool gate

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Le Heaume - This poolside restaurant specializes in French cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.43 per person, per night. This tax does not apply to children under 18 years of age.

Renovations and closures

The following facilities or services will be unavailable from July 10 2023 to July 10 2023 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool
The following facilities are closed on Sunday:
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from June to September
  • Guests under 16 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

INTER-HOTEL Oliviers
INTER-HOTEL Oliviers Carcassonne
INTER-HOTEL Oliviers Hotel
INTER-HOTEL Oliviers Hotel Carcassonne
ibis Styles Carcassonne Cité Hotel
ibis Styles Cité Hotel
Hôtel Oliviers Carcassonne
Hôtel Oliviers
Oliviers Carcassonne
ibis Styles Carcassonne Cité
ibis Styles Cité
Ibis Styles Carcassonne Cite
ibis Styles Carcassonne La Cité Hotel
ibis Styles Carcassonne La Cité Carcassonne
ibis Styles Carcassonne La Cité Hotel Carcassonne

Frequently asked questions

Does ibis Styles Carcassonne La Cité offer free cancellation for a full refund?
Yes, ibis Styles Carcassonne La Cité does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at ibis Styles Carcassonne La Cité?
As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at ibis Styles Carcassonne La Cité on Jun 18, 2023 start from $91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at ibis Styles Carcassonne La Cité?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at ibis Styles Carcassonne La Cité?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at ibis Styles Carcassonne La Cité?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of EUR 10.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at ibis Styles Carcassonne La Cité?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at ibis Styles Carcassonne La Cité?
You can check in from 3:00 PM - 8:00 PM. Check-out time is 11:30 AM. Express check-in and contactless check-in and check-out are available.
What is there to do at ibis Styles Carcassonne La Cité and nearby?
Ibis Styles Carcassonne La Cité has a seasonal outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near ibis Styles Carcassonne La Cité?
Yes, Le Heaume offers French cuisine, garden views, and poolside dining. The dining venue will be unavailable from July 10 2023 to July 10 2023 (dates subject to change).
What's the area around ibis Styles Carcassonne La Cité like?
Ibis Styles Carcassonne La Cité is in the heart of Carcassonne, a short 8-minute walk from Chateau Comtal and 8 minutes' walk from Narbonnaise Gate. Travelers give top marks for the hotel's prime location.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

Very nice stay, as expected.
Very nice stay, friendly welcome and early check in. Good breakfast as well.
Maurice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved the medieval theme and the gift for the children was a lovely touch. Our room was very spacious and the buffet breakfast was delicious.
Catriona, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good location. Short walk into the old town. Comfortable bed. Dog friendly.
Tim, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Linda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel close to cité de Carcasonne
We stayed one night and really enjoyed our stay. Very practical to visit the cité - 10 minutes away by foot. The room was comfortable, great breakfast and nice pool and ping pong table. Cute medieval theme and good parking Would recommend.
Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Benoit, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Don’t stay if you are allergic to cats
kathryn, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Good location
Unfortunately I got a disabled room in the first floor, the shower was not very convenient with the water running all over the floor. The bathroom had a terrible pee smell, really unbearable. Very basic room with the bear minimum. Wifi is good, breakfast is good, comfy mattress and pillows. 10min walk distance to the castle. Large parking lot onsite. Friendly and efficient staff.
Antonio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location, available parking and close to all
Augusto, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Great choice to visit Carcassonne
Very pleased with our choice to spend a night in this hotel. Convenient parking, friendly staff, nice pool, and good breakfast. We both slept very well in the comfortable (and giant!) bed. Our room was very quiet as well. Being able to walk to the medieval city was why we chose the place: it takes only 6-8 minutes!
Julie, 1-night trip
Verified Hotels.com guest review