This hotel is very nicely appointed. It is clean and modern and based on previous reviews I was expecting a nice stay...and it wasnt bad. But neither was it good. The two most important things for me is the bed (for sleep quality) and the bathroom (who doesnt like a good shower or bath while travelling?). In both of these things this hotel failed, which is such a shame, because they had put a lot of obvious effort into so many other things. The bed was firm to the point of hard and uncomfortable - I had to turn many times in the night because my ribs or shoulders ached from the hard mattress (and I have a firm mattress at home). There were two pillows - one a decorative one and another plain. Since I am happy with only one pillow, and the plain one was very thin, I put the plain one aside and used the thick decorative one. But during the night it was clearly too fat and my neck ached so I had to swap - to the pillow that was about as thin as a wafer biscuit. We got up at 7am and my partner opted for the first shower. Half way through, the water turned cold (really cold, and this is November). So I was not going there to have a freezing shower. This is the last thing you expect or want on a trip and was annoying. The final annoying thing was, we wanted to leave by 7:30am but breakfast only started at 8am, with no provisions for anything earlier. So I left this hotel a bit tired, dirty and hungry. They spent so much time, effort and money but missed the important things.